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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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83
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 25

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S
Shravan123123
Nov 7, 2020
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Regarding Duplicate Invoice

Address: Tirupati, Air bypass road

Regarding for Duplicate invoice for Claiming Purpose in my office. I went to store. But any one not responding properly please help on this.

DMART
Air Bypass Road
Tirupati
Andhra pradesh
517501.

Contact no:-
[protected]...
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S
Sanjayk989
from Powai, Maharashtra
Nov 4, 2020
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Embarrassing satuation created by your Dmart supervisor lady staff

Address: Sanjay kumar Flat no. 1101, Canheritage officer quarter Near bharat petrol pump. Vikhroli west,Mumbai400083

I have reached your kanjurmarg branch for purchase of snack item. I have purchase 10 pc. Parle happy biscuit (rs. 10 /pc).6 pc. Dessert fudge cake of britania( 37 /pc and britania wafer 10 pc ( rs 18 / pc) along with other item. Counter staff called lady supervisor. She asked me why you want to buy such quantity. I told her that this is for my children and these will hardly run for 3 days.
In this current corona satuation you cannot...
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E
Esther2020
Nov 2, 2020
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Paidb500 extra

Address: Kakinada Godari hunta

Sir, today we have purchased some goods in Dmart Kakinada the bill is 4513 I have given him 5000 he didn't return my 500 change in hurry I left and went back to ask he said that I have given 4500 only I stood near customer service for quite long time but in vain due to fear of crowd we left, but this isn't fair I dont whether I'll receive my hard earned money or not but Ppl in counter should be polite with customers....
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S
Shraddha Gadre
Oct 31, 2020
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Release payment of Shraddha Gadre as Promoter of Tainwala Care

Address: Koperkhairne, Dmart

Respected Sir/Madam,

I Shraddha Ramesh Gadre, got appointed for working at Koperkhairne D-mart as a promotor for Tainwala Personal Care Products Pvt.Ltd. on 15th June, 2020. On 19th September I was terminated without any prior notice by the Supervisor Mr.Arun Rathod. I did not receive my 19 days salary and now it has been more than 40 days and yet no response from your side about my salary. So I request you to concern this...
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N
Nikhil Tiwari ji
Oct 30, 2020
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Am working in staff I want a reason for my rezine on loose my job

Address: h no.284 sodal nagr jalandhar india

Hlo sir am a working at dmart staff on cash dept

actually mujhse jbrdsti rezine dalne ko kha gya kuch din or mera rezine lia sir mai ek br apse baat krna chahta hu pls apse mai kuch jnnna chahta hu mera no.hai ye [protected] sir pls ek br baat kijiye jrur...
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P
prachi sontakke
Oct 28, 2020
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Air freshener gel 70 gm

Address: Nagpur

The product was buy 1 get 1 and I got 2 as the other 2 should be free the were also charged...
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G
Gowadia Farzana 01
Oct 26, 2020
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Glass bottles material bad

Hi team
Have bought 4 glass bottles from dmart on 17th oct 2020 . Its written made in italy . But the glass quality is so bad that water inside it taste so bad

We have tried washing it thrice but material of glass is very bad

Taste very bad

Please help me get it returned

Have bought it from anandnagar dmart thane west

[protected] is my number...
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S
sanjayzore66
Oct 21, 2020
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Not received refund amount on order 20683534

Address: D Mart departmental stores

Ordered grocery items online and did payment, some items were not available during delivery so we received SMS that the amount o[censored]n available items that is 10404s will be refunded with in 3/5 working days, more then month we have not yet recieved the refund money, below is the SMS which we received for your ref

ITEM(s) UNAVAILABLE: Order# 20683534 will be delivered partially as some item(s) are unavailable. INR 1040.30 towards...
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P
Prakruti Kulkarni
Oct 16, 2020
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D Mart vanstalipuram

Two times amount debited by swap card on 15/10/20
Bill no[protected]
Vou No[protected]
Cashier GVK/188341...
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S
Sonali bhavsar
from Powai, Maharashtra
Oct 15, 2020
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Regarding excess payment

Address: Bhayander east

We are visited at Sunday at evening dated 12th Oct 2020 I took many groceries, pay bill and take all material and return to home .
All materials as it is keep till today due to my office duty. Today I m free and open that bags and check it all . I found in that on the bag of 5kg sugar there is sticker of 5 kg latur toor dal rs of 117.50/kg and total Rs is 586.56 when the sugar total price for 5kg is only Rs 185, I already took other...
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N
nishant anchan
Oct 11, 2020
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Selling health hazards products in new panvel d mart store

Address: Dmart new panvel

Dear Team,

This is inform you yesterday I bought geep vapouriser with the tax invoice number [protected] dated 10/10/2020 which wen i operated as the written procedure the wire got burst in my hand it got burnt and my house was full of smoke due to this the switch of my bedroom got short circuit and now it’s not operational this kind of health hazard product is seriously not acceptable by such brand hence i am really...
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Q
Qureshi Chahat
from Delhi, Delhi
Oct 10, 2020
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Double payment

Address: Dmat Nanded city pune

They don't have good IT facilities. The system is very slow. I have done 6k payment online via google pay, but that was not reflecting in their system. Balance already deducted from my account but they are unable to provide bills due to system error. So I paid again through another card then only I can release the particulars. As per the person who is handling the counter, within one weak I will get back the amount 6k.Hope I will.
But...
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A
Asadullah Shah Ahmed Raza
Oct 7, 2020
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Refund

Address: Dmart jalgaon branch

Date : 2020/09/28
Time : 13:27:59
Client Id : 152122
Batch Id : 11067
Roc : 115
Respond Timed Out
Please check
This is my receipt copy I have purchased grocery of amount approximately e 7989 rupees. I have made payment through phonepe and the transaction was successful but the the employee said that it was failed and he took liquid cash from me I have come complaint to the manager of the branch...
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B
bhures
from Delhi, Delhi
Oct 6, 2020
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Double payment for today's shopping

Two times payment for dmart upi & credit card...
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M
Maria michael facts wizard
Oct 4, 2020
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No entry for children and laptop holders

Address: A-29, Galaxy City, Bhopal

I am Michael from Bhopal. Last time I went to Kolar DMart with my laptop from office. The staffs didn't allow me to enter inside with laptop. I had to go back empty hand for 18 km to my home. Today I came with my child and they did not allow me to enter inside with my child. Not only me, there are many with children not able to enter inside. The way your staffs behave also is not good. This always happens only in DMart in Kolar, Bhopal. If...
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A
ABIRAM PRASAD
Oct 1, 2020
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Insects inside Rava

Very sad to see insects inside 1kg Rva packet, though the product is expired didn't expect such a low quality stuff...
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B
Bharath samaranikandriga
Oct 1, 2020
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Kimia Crown Dates

Address: AIR Bypass Rd, Bairagi patteda, Tirupati, Andhra Pradesh 517501

Sir,

I have purchased Kimia Crown date at Dmart having branch at AIR Bypass Rd, Bairagi patteda, Tirupati, Andhra Pradesh 517501 on September 26, 2020. After opening the sealed box of the dates I found out that such product was fungi infected and it was oily and sticky also which made the product not fit for consume.

I did contacted the customer care of kimia dates where the customer executive initially suggested...
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R
rahulbhagat
Sep 30, 2020
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One Crate on Order 20528595 was not delivered

Address: Vikas Nagar, Dehu Road, Pimpri Chinchwad, Pune-412101

I, Rahul Bhagat am a resident of Ravet, Pune (412101) and raised an online order with Order ID 20528595 on 5th Sep 2020 for some of the grocery items. The promised delivery date was 9th Sep 2020 which was acceptable to me and hence I confirmed the order with pre-payment which includes delivery charges of Rs. 129.45.

On 9th Sep 2020, I received the message saying that the order will be delivered today. But, to my surprise, neither...
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A
ashwin rage
Sep 27, 2020
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my 5 kg. ghee was not delivered.

I ordered from dmart ready.
My order no. Was 20859964. Since the number of items where big so i told the delivery boy that i will keep some items at home and return in sometime. After returning the delivery boy told he counted and all the items were delivered. Now, since becoz of corona we wash all the items so while washing i cross checked and found my ghee were missing. I tried calling the delivery boy his number was switched off....
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A
avinashCS
from Noida, Uttar Pradesh
Sep 25, 2020
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Resolved

Payment made but failed at dmart

Address: Dmart Mumbai pune

Hi team,
I paid against this order 20648935 from gpay. The payment was successful but failed at dmart. My order was cancelled.

My bank icici confirmed that payment was successful.

Here is the payment details:

Debited with inr2872.67 on 11-sep-20 and [protected]@icici credited. Info:upi[protected].

Everyday i am following them up on their customer care no and infact sent...
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