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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts reviews & complaints page 56

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G
govind wadkar
from Mumbai, Maharashtra
Jul 6, 2011
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UNAUTHORIZED CHARGE

Respected sir,

Today i went to your DMART store at AIROLI sector 10A. I had purchase some item from your mall.when i have paid amount that time cash counter person told me that if you want carrybag you should pay the money.But the carry bag he is given to me is printed with your mall name and some types of advertisement. If you are advertising on your carrybag you should not take money.Otherwise if you...
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s_pophali
from Pune, Maharashtra
Jun 19, 2011
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Improper After Sales Service

Address: Pune, Maharashtra

Hi,

On 5th-June-2011, I purchased two sleeve less Knitshrunks (Banian). It was written in the store that "Plz do not open the packing" for the hosiery items. I did purchase (Rs.208) two VIP banians after looking at the packaging (photo) and without opening it up. But after a weeks time when I opened a pack for using it, I found that it was banian with sleeves. There was no mention of the type of banian packed inside...
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mumbaite_0507
from Mumbai, Maharashtra
May 25, 2011
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Pathetic Customer Service

Address: Mumbai City, Maharashtra

Retailing is at its peak... Customers are favored like never before.. And at Such times, D Mart presents itself as one of the most unfriendly Retail outlet...

It has a security system where every bag carried in by women are sealed at entrance in another stinky smelly bag which you are forced to carry around. which is unsealed when you reach the cash counter.

Secondly it has either these huge push around trolleys...
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Pintu Parikh
from Mumbai, Maharashtra
May 25, 2011
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Excess Payment Not refund

Address: Mumbai City, Maharashtra

Dear Sir/Madam

I purchased item from D-mart, Kopar Kharaine, Navi Mumbai on 5th May 2011.
They made Excess Payment of Rs.300/-Make complain on 6th. I got call from Dmart they told excess payment refund in next 2 days. But till date they not making any refund. Continue follow up they do not give any respond when payment is refund. Every time they committed 2-3 days time....
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suvadipde
from Pune, Maharashtra
May 19, 2011
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Charged twice for a single item

Address: Pune, Maharashtra

I had been charged twice for a single item at DMart, Hinjewadi, PUNE. I noticed it immediately after the cashier punched the same item for more than once. I called up the manager immediately. Inspite of seeing the mischarge they said it happened by mistake and did not want to correct the same. Later I thought of quitting and not buying from this outlet. Though I clearly saw it was done purposefully. Further to this, they have kept all their...
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d.venkateswararav
from Kolkata, West Bengal
Feb 27, 2011
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in d mart psr hyderabad kukatpally branch we saw lots of insects and cockroaches in urdu pulses and

Address: Hyderabad, Andhra Pradesh

yesterday on[protected] we went to D-MART PSR AVENUE SUPERMARTS PVT. LTD., IN THIS MALL LOTS OF INSETS AND CACROCHES URUDAL PULSES AND OTHER GRAINS , I AS SUPERVISOR HE TOLD SOME COCROCHES AND INSETS IS THERE OK. WHAT IS THIS THIS IS A BIG SHOPPING MALL WHY NOT MONITOR THE ALL GRAINS AND PULSES , WHY NOT GRADING AND CLEAN THE FOOD ITEMS. THIS IS VERY BAD EXPERIENCE IN FIRST TIME IN MY HISTORY THIS A BIG SUPER MARKET, THIS IS NOT ORDINARY...
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evenkat
from Pune, Maharashtra
Dec 15, 2010
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Pilferage

Address: Mumbai City, Maharashtra

Dear Sir,
We regularly buy our monthly groceries and all items from Dmart, Mulund West. On 12th Dec 2010, eveing we had visited Dmart and purchased all items and was billed to tune of Rs.3319.28. The billing was completed and the counter clerks loaded our trolleys. On reaching home, we noticed that 1 entire plastic bag containing 2k Detergent soap, 1 bath soap, 2 Detergernt Soap Bar, 1 Lizol , 1 scotchbrite, 1 parachuite oil bottle...
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bwchorge
from Mumbai, Maharashtra
Nov 6, 2010
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Manufacureing defect goods not replaced

Address: Mumbai Suburban, Maharashtra

Team,
I have purchased a ALPHA TROLLY BAG'
Color- Blue, Barcode No - [protected], Invoice No-600 9/10/09 from D-Mart Koperkhairane, Navi Mumbai.

Due to some manufacturing defect, i submitted the bag to DMART KK branch(date- 3rd oct 2010, Invoice No- 1329) as it was still under warranty period.

It has been more then a month now, DMART offcials(Navin Singh) are not willing to take any action regarding...
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M
mknair67
from Satara, Maharashtra
Aug 9, 2010
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Bad shopping experience

Address: Pune, Maharashtra

1. Parking is a major problem. The basement parking at the Chinchwad mall is not getting used and there is very little parking space in the DMART compound.
2. The shopping carts cannot be pushed towards the car because of railings, so it is very inconvenient to transfer the bags to our vehicles.
3. Inadequate number of shopping carts. I have seen people waiting to take the shopping carts from exiting shoppers as soon as contents...
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S
sandeepmoresam
from Pune, Maharashtra
Aug 2, 2010
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D Mart School Bag Fraud

Address: Pune, Maharashtra

To Consumer complaint forum
Dear Sir,
I have bought a school bag from D-mart on 10th July 2010 for my nephew studying in a 7th standard.
This bag is manufactured by alpa and it costed me 300Rs. My nephew started using this bag on 16 July 10 and in just four days its belt stitching is torn, Its stitching came out, tore up. It is aery low quality bag they sold me.
When I did the complaint on 31th july they told...
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Vikram Borade
from Pune, Maharashtra
Jun 25, 2010
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Product Quality

Address: Kolhapur, Maharashtra

I have purchased on double bed bed sheet from D'Mart Kolhapur store on 13.06.2010 cash memo no CD-1158. Within 10 days only the bed sheet was torn in center. My wife went to show the bed sheet to D'mart staff and ask for replacement. However the staff refused to do so and on the contrary abused my wife saying you yourself have torn the bedsheet to claim the replacement. The behaviour and services of the staff was rude. Particularly...
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H
haripriya raghavan
from Mumbai, Maharashtra
Mar 31, 2010
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Rude and cheating staff

Address: Mumbai City, Maharashtra

I purchased few groceries from DMart malad outlet today i.e. 31.3.10 and the bill came up to 257.50 and i paid in cash by giving a 500 rupee note. the cashier asked me if i could give her a 10 rupee note. i did. she owed me rs. 252.50 now which the computer too showed promptly. i shop in this place regularly as i live next door. so there are times when you trust them with the change. however i was asked to move as there was another customer...
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P
Pradeep Shah
from Vadodara, Gujarat
Mar 7, 2010
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Using Candy as currency

During several visits I was given candy in place of balance of money due. When asked, the cashier always claims shortage of change. I have seen this happening to almost all the customers of the the stores. I have complained about this illegal practice o[censored]sing substitute items for legal tender and always the managers seem to laugh it off. All the cash registers have dozens of candies and the cashiers treat these as cash. How many customers...
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M
Manisha
from Mumbai, Maharashtra
Feb 7, 2010
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exprired bread products

I was a regular customer of D-MART in Hiranandani. But It happened at least 4 times, when I bought products from D-MART, the products especially the food items about to expired on the same day I purchased them. I cant understand how can they not remove these products from the shelf. Once I had an argument with one of the service man, and he said, I could still eat the bread and finish it on the same day, so they keep it on shelf. I opened...
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D
Dr.Alice Mani Jacob
from Muvattupuzha, Kerala
Oct 6, 2009
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Old cloth sold as new by D MART MALAD

Sir,
I bought a pair of stretchable trousers on 18th September 2009from D mart Malad and I find that it was used/second hand with visible evidence of damage and repair. It is ridiculous for a shop to sell used clothe as new. The bill for Rs. 269/ is with me. I have sent a complaint to you a week back but go no response.
Please take immediate action against the shop as this is outright cheating .

Thanks br...
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S
Swapnil L. Inamdar
from Mumbai, Maharashtra
Jul 9, 2009
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Exchange

Dear sir,
I have purchased undergarments from the above mall(D-mart), But by mistaken i chose wrong size of it. Again the bill was destroyed by me. And ask them to exchane it, but they are refusing it to do the same.
I know that they have records of bills in there computer, but they are saying that you should come at time given by him. But i am doing a job, so it is not poassible to go there at the time specified by them.br...
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V
Virendra Mishra
from Anand, Gujarat
Jul 1, 2009
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Packing date printed on pack

I have purchased Lijjat Papad (Lijjat Punja 250g) from D Mart, Vallabh Vidyanagar - 388120 Gujarat on June 30, 2009.

I was quite surprised when I notice the packing date was printed on this pack July 2009 batch no. 92. Contacted to care taker of this D Mart, but he was unable to give any satisfactory answer on this.

Is it fact by such type of tactic companies are selling their expired product to customer....
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S
santoshnotani
from Mumbai, Maharashtra
Jun 11, 2009
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telling customer to do not visit again in the store

Dear sir,
I have been for purchase in your kolhapur department store, on date06/06/09 vide bill noBD-1579 in that the man who is A STORE MANAGER, i asked him my material to be packed in some diffrent carry bags as per my suitability, as my materials where all eatbels for travellings to be given in bus, he told he cannot do so, on that,
I told him " if, you peopel cannot co oprate in this small arrangments, then we shall...
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FARHAN DHANSHE
from Mumbai, Maharashtra
Apr 23, 2009
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BLAIMING CUSTOMER

TO,
THE COMMISSIONER OF Mumbai

SUB: ATTENTION TOWARDS THE COMPLAINT AGAINST THE DMART Sea Wood
RESPECTED SIR,

I REQUEST YOU TAKE LEGAL ACTION AGAINST D-MART ADDRESS IS Sec -40, Sea wood.. I LIKE TO DRAW ATTENTION THAT WHEN I WENT THERE FOR SHOPPING. I BOUGHT T-SHIRT FROM THERE MALL. WHEN I REACH TO BILLING COUNTER FOR PAY THE BILL. THEY SAID T-SHIRT PRICE TAG GOT CHANGED. SO, I SPOKE TO THEIR...
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RAMESH KUMAR SHARMA
from Delhi, Delhi
Apr 5, 2009
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Insulting Behaviour of Supervisor

Dear Sir,

I had gone to D MART to do my purchasing, i found long queues for payments as some of the cash counters were not working, i brought this to the notice of the D MART people, who directed me to the supervisor MR. DEVENDRA PRASAD, his behaviour was very rude and he was chatting with medical people inside the premises of D MART . He told me you better live this place and do not come back .

Kindly let me...
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