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Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in
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Updated: Jan 15, 2025
Complaints 1983
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So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝
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41
Refund of online pass
33
Complaint against DTC bus Conductor
32
forcing me to pay 200 fine of without ticket

Delhi Transport Corporation [DTC] reviews & complaints page 8

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K
Kannu koli
from New Delhi, Delhi
Jul 29, 2023
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Didn't stop the bus on bus stand

Good evening sir
I want to raise the complaint about the bus driver who didn't stop the bus on bus stand for an extremely old aged man.
Bus no.- DL1PC5335...
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K
kashu7245@gmail.com
Jul 29, 2023
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My pass is very late not solve my complaint

Address: Lodhi road near by khana market 14 block room..871
Website: Dtc

Mai aapko ye 4th complaint hai aaj 29/07/23 hai aur aaj bhi payment under clear dikh rha hai status pr jldi clear kro sb nhi to aap mujhe hmara payment wapas kr do...
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K
kashu7245@gmail.com
Jul 28, 2023
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Not complete pass but payment done

Address: Lodhi road near by khana market 14 block 871 room
Website: Dtc

Mai new pass apply Kiya tha jo apply date22/07/23 ko Kiya tha aur pass start 24/07/23se tha aur aaj date 28/07023 ho gya aap hmara pass kb tk clear krwaoge jb hmara pass ka date khatm ho jayegaa TB aap mujhe hmara Paisa wapas kr do mujhe ab online pass nhi bnwana hai please send my money...
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V
Vaibhav Singh96431
from Gurugram, Haryana
Jul 27, 2023
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I'm complaining about the non receipt of DTC e-bus pass but payment for the same has been made

Address: New Delhi

I made the payment for my DTC e-bus pass on 23rd July 2023. However, as of today, 27th July, I have not yet received the e-pass. I have attempted to contact the DTC Department multiple times, but each time their phone lines either show as switched off or busy. My DTC bus pass application number is[protected]....
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R
Rishav1621
from Delhi, Delhi
Jul 27, 2023
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Ticket checker misbehave

Address: F -224 Dakshinpuri new delhi

Sir i was traveling in bus 544 i had ticket of andrews ganj bus didn't stop on andrews ganj bus stopped on south extension i came out so ticket checker stopped me i explained situation bus didn't stop on andrews ganj but he forcibly checked my bag and took 200 from my wallet and abused me even i had ticket bus didn't stop...
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V
vidushi chauhan
from delhi, Delhi
Jul 26, 2023
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Route no 125

Respected sir/madam,
I’m facing a problem of not getting a single bus in between 7:30 to 10:30p.m. In old delhi railway station to palla village distance route no.125. I’m facing this issue form approximately 2 months and regularly i drop a complaint but nothing is happen to my complaint this is a worst experience after changing your pervious schedules. We are not reaching home at time if any thing would happen then you all are...
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C
ck8637827
Jul 26, 2023
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Driver and Civil Defence Personnel misbehaved and did not stop the bus on the stop

Yesterday while I was coming back home in DTC bus, the bus driver didn't stop the bus at the bus stop and was not driving the bus the right way, upon saying that I will complain about this on consumer complaints and DTC official website, they stopped the bus immediately on the road and misbehaved with me. The bus was heading from Kashmere gate to Chauhan Patti, Date - 25/07/2023, Time - 16:35, Bus number - 258, I don't remember the exact...
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K
kashu7245@gmail.com
Jul 22, 2023
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Not complete pass but payment done

Address: Lodhi road near by khana market

Maine aaj e-pass ke liye apply Kiya aur payment bhi done ho gya pr hmare phone pr koi msg bhi nhi aaya aur n hi email pr hmare pass total prove hai hme bus pass dilwaye ya payment refund kre...
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D
deepak @83
from delhi, Delhi
Jul 22, 2023
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Lost wallet

Sir, i lost my brown color wallet in dtc bus no DL1PC 7566 on July 21, 2023 between 1900 hours to 2000 hours in dtc bus route no 740 from ITO to Krishi Bhavan which was voing to Uttam Nagar Terminal. My office id card, adhar, pan, debit, credit cards etc important documents lost in the wallet. There was no crowd in the bus, kindly check the cctv footage during the 1900 hrs tk 2000 hrs of the bus....
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S
SS Narula
from New Delhi, Delhi
Jul 21, 2023
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Rash driving by DTC orange bus driver at Lajpat Nagar Metro Station, New Delhi

Yesterday, we shyam sunder narula and my wife kiran Narula, senior citizens were travelling on our two wheeler scooter towards Lajpat Nagar Metro Station Road at 4.25 p.m. DTC orange bus No. DLDC 6127(Route No. 727) was standing at Lajpat Nagar Metro Station Bus stop. We were passing from right side of the bus keeping sufficient distance/gap. All of a sudden the driver of the bus took the bus on the right side with very high speed because...
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V
Vashu0001
from Delhi, Delhi
Jul 20, 2023
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Driver misbehaving

Address: Bwana depot
Website: Dtidc.co.in

DL1PD5543
Route 120 morigate to ramdev chowk narela
Driver misbehaving and don't Stop the bus on bus stop and abusing and drink alcohol...
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N
Neha$
from Delhi, Delhi
Jul 20, 2023
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Driver complaint/DL1P-4698

Address: Dariya pur

Dear sir bus no DL1P 4698
Today I stand on bawana the came and stop the stand thera a huge crowd to day the bus driver start the bus with out stay passenger that way iam fell down on back door please check bus cctv camera bus was blank why driver start the bus ...

Next iam going next stand with my husband but driver not stop bus Aditi college and not stop mahrishi dayat hospital finally I am pick this bus phoot village...
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A
AmitChawla9
from Delhi, Delhi
Jul 20, 2023
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Extremely rash driving

This is for electric bus number DL51GD9252, the driver was driving extremely rash on the turn from lado Sarai golf course to MG road. He hit and rubbed against my car and did not care to stop. Then he once again cut the bus as if it was an autorickshaw almost about to hit again and once again sharp to the left to park. When I approached why is he driving like that, he started shouting back. It is taxpayers money, lives on the road, harming...
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M
Mereena Mathews
from Delhi, Delhi
Jul 19, 2023
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Complaint on boarding the buses at Police Chowki Botanical Garden Bus Stand

Address: Mayur Vihar

Dear Sirs,
I have been regularly travelling from Noida to Delhi. I used to take the buses from the Police Chowki Botanical Garden Bus stand. I find that most of the buses, namely 33, 34, 34A, 347, 319, 493 buses just pass through the stand without allowing the passengers to get into it. They expect that all the passengers should come to Botanical Depot and then get into the bus. Please be informed that even in the bus depot there...
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R
Ruhi54
Jul 17, 2023
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Driver Misbehaving and harsh Speed Driving

Address: Naraina Vihar

The driver of DTC was harsh driving with camera off and also was not stopping at station, misbehaving if asked to stop...shouting unnecessarily and it was 567 towards Kamruddin Nagar Evening 6-7PM( 17th July '2023. DTC No. DL IPD - 6108...
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D
dindayals1996@gmail.com
Jul 15, 2023
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Dogs bite/ killer dog's

Dear KDMC,

Couple of times I have complaint through call that kala TALAV road, rambaugh lane 4 and nearby Rambaugh Gurudwara road and way Kalyan station road...all this way we're have too many street dogs now...they are really very dangerous, even though in day too they start biting, barking and following in a gang. it's look like now we cannot go outside without car...if go through bike then they jump or try to follow us...
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A
anil_agarwal
from Delhi, Delhi
Jul 13, 2023
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Route # 539A Mehrauli to Najafgarh

Yesterday ( 12.07.2023) I was travelling in A.C. bus 539A, ( bus no. DL51GD-2979) and my Ticket no. is 14578/256 kh) from Mehrauli to Najafgarh, I ride from Kishangarh, Vasant Kunj, AT 5.00 PM, conductor was occupying 2 seats, I request him to give me one seat, as I am Senior Citizen, he refused very badly, and start abusing, like if you can not stand then why you travel, etc. I just want to confirm, that does he can occupy 2 seats.? br...
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E
Emmapooh
from Delhi, Delhi
Jul 13, 2023
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I am complaining about that there is no time set or we have less buses of 832 number. It also reached after 1 hour's.

Address: Sagarpur

I am complaining about that there is no time set or we have less buses of 832 number. It also reached after 1 hour's.
Please provide more buses in sagarpur area there is no metro neither we get bus as well. I am standing on bus stand at 7:30 to now 8:20 still there is no bus for 832 number. Please take action. Lot's off people facing the same issues....
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P
Priyanka agg
from Delhi, Delhi
Jul 12, 2023
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Driver take wrong route daily

Respected sir/mam
I would like to inform that me and many people including old ones daily get late for their work.due to wrong route taken by bus driver from mayur vihar phase one . We daily wait one hour for bus but driver go over the bridge because the route from mayur vihar phase 1 is blocked due to some reason. So kindly resolve this problem as soon as possible
Thank you
Priyanka...
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M
Mritunjayami
from Delhi, Delhi
Jul 12, 2023
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Resolved

Bus service 974

Address: Saket

Respected sir/madam
I want to draw your kind attention towards bus route no. 974 which was very smooth in previous times as compared to the new bus structure. I am really facing a hard time at this time because there is no specific time of this bus route and very less service also.
please restore the previous regime of this route

Mrityunjay kumar
[protected]...
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