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Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in
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Updated: Jan 15, 2025
Complaints 1983
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So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Most useful reviews

41
Refund of online pass
33
Complaint against DTC bus Conductor
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forcing me to pay 200 fine of without ticket

Delhi Transport Corporation [DTC] reviews & complaints page 11

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S
Sonu738&#&#&-#-
from Alipur, Delhi
Jun 9, 2023
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Ticket checker took 500 rs from me

Ticket check phone no. [protected]
His name - Ajay kumar gautam
His upi id - in attached screenshot
I was traveling from jahangirpuri to alipur via dtc bus on 8 june 2023 i came from noida to home after giving CUET exam and as i entere in narela route bus it is very crowded i was taking the ticket standing near conductor then suddenly after going 10meter 3 checkers came and leaving the sitting passengers he first asking...
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R
Rawatvishal001
from Delhi, Delhi
Jun 8, 2023
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Money taken by Ticket checker by fraud

When I was traveling in DTC bus then ticket checker came into bus and he checked my ticket and he took me out of the bus they were 2 officers. Then they open my Paytm account from my phone and scanned his Paytm account and said to me that send money on it and put your UPI pin there....
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A
alphaq.121
from Delhi, Delhi
Jun 8, 2023
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Tried to hit my car intentionally, rash driving

DL51GD3148
I was at south ex last evening, bus driver(ev bus) of a blue bus tried to hit my car intentionally when I was trying to change the lane to get to the petrol pump and then again he didn’t let me do it and overtook me in such a bad manner. This incident happened right in front of the bharat petrol pump in the evening around 7pm. I hope actions would be taken against this driver....
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S
Santosh025
from Delhi, Delhi
Jun 5, 2023
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Refund money of 200 rs

Application number:[protected]
Rejected today, buy refund till now not initiated, I Applied for student e pass, please issue refund of 200rs...
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D
Dipikyadav
Jun 5, 2023
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Conductor, and bus staff

I am Dipika yadav.I was travelling by DTC bus from dilsad garden to noida sector 19 with my father today 5 June 2013 . My father's wallet was theift in the bus but the conductor didn't helps us .i tell him to check the camera but he said that this is not in his hands...
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D
Dipikyadav
Jun 5, 2023
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Conductor and thief

I am Dipika yadav.I was travelling by DTDC bus from dilsad garden to noida sector 19 with my father today . My father's wallet was theift in the bus but the conductor didn't helps us .i tell him to check the camera but he said that this is not in his hands...
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R
Rai amar
from Delhi, Delhi
Jun 1, 2023
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Orange line bus hit my 2 wheeler deliberately

Today 1st june, 3:25 afternoon, orange line DTC bus hitted my 2 wheeler and shouted on me. I am goverment officials working in ministry of defence. His way of talking was pathetic. I had made video of bus on main road, near mahavir enclave, dwarka. I am not injured but the way he hit my 2 wheeler was deliberately and then used abusive word. DL 1P D 5519 bus number. I meed strict action and keep me under loop. My contact no [protected]...
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V
Vihaan Rajput
May 30, 2023
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Unnecessarily slow and unprofessional driving by Driver

Address: Delhi; Govt.of NCT Delhi

This is to kindly inform you that we are travelling today, 30.05.2023 around 11:00 A.M. in DTC Route No. 879 : DL1PC 7880 from Uttam Nagar to Peeragarhi .The driver was driving unnecessarily with talking over mobile and talking with Civil Defence Person who was standing just close to driver and was busy in continuous talk with him.Driver was unnecessarily standing bus at each stop without any passenger and for few minutes.It is their regular...
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8
8527671681
May 30, 2023
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DTC bus and cluster bus Route no. 192 & 61 theses route buses are not follow a time table.

Good morning sir madam,

1. DTC bus and coluster bus Route no. 192 & 61 theses route buses are not follow a time table, that's wise between the two buses gape is more then half hour, due to a big gape, passengers are facing a so many problems.

2. In Burari area not a single bus stand, that's wise lady & old passengers are facing so many problems.

You are requested that please understand my problems...
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A
Arush Deswal
May 27, 2023
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DTC driver and conductor misbehaving

Address: Inderlok metro station near bus stand

DTC bus route- DL1PD0851, a young short height conductor and driver isn't opening door for passengers, while I was asking them to open they started arguing and being rude and vibrant

Such a shameless behaviour of conductor specially, if this is the way govt bus employees start behaving then there is no benifit of Delhi govt
If they not any actions against them...
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K
kapilvats909@gmail.com
May 27, 2023
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Regarding changing of timings of bus DL1PD5687

Dear DTC,

I would like to say that I am working at Delhi airport and daily I am using DTC ac bus for my up and down, bus no is DL1PD5687 leaves at 15:00 everyday.
All staff punching their attendance and they come at bus stand till 15:15.
Everyday bus is coming empty or less staff or passangers
Kindly, change the time for DL1PD5687 from 15:00 to 15:20 that everyone can come.

Thanks...
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M
mohit14021996
from Delhi, Delhi
May 24, 2023
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E-bus pass not download

My name is Mohit Kumar Diwakar.
Mobile NO. [protected]
Email ID: [protected]@gmail.com
Pass ID:[protected]

I have made the payment to DTC on 19 May, 2023 for applying One month DTC e-bus pass. Amount of ₹1, 000 was deducted and today is 24 May, 2023 and I have not received e-bus pass. E-bus pass generally gets delivered the next you apply the pass, but I mentioned I didn't received yet. I have made...
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I
imankitt_
May 23, 2023
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Urgent Complaint Regarding Street Dog Menace in Batra Colony, Sonipat

Address: Batra colony, Sonepat

I hope this letter finds you in good health. I am writing to bring your immediate attention to a pressing issue that poses a significant threat to the residents of Batra Colony in Sonipat. The increasing number of street dogs in our locality has reached an alarming level, resulting in numerous incidents of dog bites and creating an atmosphere of fear and insecurity among the residents.

On 23 May 2023, my mother was, unfortunately,...
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P
prashantdave13
from Gurugram, Haryana
May 22, 2023
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Unsafe and very crowded bus

Address: Sector 8 Dwarka New Delhi New Delhi District Delhi India

Today in the evening at 7 pm while traveling from Gurgaon to Mahipalpur by DTC bus that goes to Karol Bagh was very crowded and packed beyond human limits. It seemingly was like cattle truck. The service was inhuman and absolutely unhygienic for the entire public travelling. Majority of the people traveling were standing for a long duration after working for the whole day in this summer heat. This is very uncomfortable. It is recommended...
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M
Mizbaah
from Chennai, Tamil Nadu
May 22, 2023
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Dog menace

A dog which looks diseased keeps sitting on the front stairs of our house. We try to shoo it away but it still keeps coming back. It oozes blood everytime it sits. The dog can be a source of many diseases if left unchecked...
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M
Mohit Sharma@96
May 21, 2023
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Not provide proper service

Dear Team,

I'm writing to request you to file a complaint against dtc for providing improper facility.
Yesterday I travelled in a bus (DL1PC8162), and there is ventilation facility available as the AC was not on because of saving CNG.
Also driver is not driving the properly...
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R
Rachit vats
May 21, 2023
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Slow service of 879

Increase the no. Of bus of 879, lot of problem create while taking route of shahbad dairy to janakpuri...
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S
Sakshi 31
May 21, 2023
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About bus timings

Good morning sir
Sir I am the daily passenger of DTC bus service from Tikri border to old Delhi railway station. The bus driver and conductor has no particular bus timings.They departed the bus at any early at their own wish. Normally bus was came at 5:10 and it is the right time to departed the bus from the origin station but today they take the bus at 5:00 clock .
Pls sir take action do needful
Bus no :- DL 1 PC 8689...
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P
Prabhumaitha
May 20, 2023
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Complaint against Driver of bus number DL 1PC 8387

Address: Sector 8 Dwarka New Delhi New Delhi District Delhi India

I wish to draw focus your mind to the unworthy and unwarranted behavior by the bus driver of bus number DL 1PC 8387. He treat the passenger with complete disgust, disregard, and hated. He behave with them insolently and use unparliamentary languages towards the senior citizens and the ladies, and he driving while drinking, it may causing a severe accident.
The driver does not think it essential to stop the bus at the appropriate destination...
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P
Prakash05k
from New Delhi, Delhi
May 20, 2023
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Ticket not given by the conductor

Today at 2:58 PM, Route no. 721 and bus number 0977 . I have given the ticket fare but the conductor refused to give me ticket, not only with me, there are some other people's whom conductor did not given the ticket after the har given the fare . Please resolve...
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