Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in

1

Updated: Jan 15, 2025

Complaints 1983

Resolved

243

Unresolved

1740

So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Delhi Transport Corporation [DTC]

Recently resolved complaints

View all complaints

Conductor harassment by okhla depot

Raising issue regarding bus pass refund

Raising issue regarding DTC bus pass refund

Most useful reviews

Refund of online pass

Complaint against DTC bus Conductor

forcing me to pay 200 fine of without ticket

Delhi Transport Corporation [DTC] reviews & complaints page 9

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

There is very poor service of dtc buses 192 & 61 in sant nagar burari North delhi.
We have to wait for the buses at bus stands for too long and there are no buses there. I have complaint about this issue previously many many times but there is no support shown from any department. If this issue will not be resolved then next I will write to MLA of burari Sanjeev jha will write about the issue at his office....

Helpful

Found this helpful?

Write a comment

Dear sir/ma'am
I want to tell you that me or all people like me have to wait for the bus at the bus stop, the bus goes over the bridge because the bus has to turn on the phase 1 route, so the drivers take the bus from the bridge Which is the wrong route and all the people going to office get late everyday due to which there is a waste of time, please find a solution because I cannot go by metro everyday, it is a very expensive means...

Helpful

Found this helpful?

Write a comment

I took bus route is 205 (Seemapuri Depot) from GPO to ISBT Nityanand Marg. Firstly, the conductor didn't tell me the bus will not go to ISBT Nityanand Marg and suddenly the driver changed the route in between. Upon Asking to stop the bus, so that I can leave the bus, they didn't stop the bus and both conductor and driver misbehaved with me.

The driver and conductor didn't share their names on asking. Please take strict action...

Helpful

1 other people found this review helpful

1 found this helpful

Delhi one app is not working at the time of tickets purchasing.
Showing error at payment time.
Pay option is not working....

Helpful

Found this helpful?

Write a comment

Address: Chankyapuri

It is happening since one and half months. RL.77, 75 and 79 are running too much late resulting a long wating for the passengers going on duty. Waiting period is 45-50 minutes, which is unbelievable. Even more drivers put the route number suddenly and bus starts for its destination. There is no passenger except one or two. Could not understand what is going on. Kindly look into the matter and pass appropriate order to the concerned staff...

Helpful

Found this helpful?

Write a comment

Bus route 173
Narela to Shivaji Stadium
Leaves around 5:30 am from sec A5
The bus driver misbehaved with me he didn't stop the bus at the bus stop for me....

Helpful

Found this helpful?

Write a comment

Driver issue...

Helpful

Found this helpful?

Write a comment

It's been over a week now since I applied for the pass, and your website still shows the same status (Application Is received and payment is under clearing), although my payment was successful and I check it on the bank's website. My bus pass was supposed to start from 26th June, and today is already 3rd July, but I have not received my bus pass yet. I kindly urge you to take immediate action to resolve this issue. If it is not possible to...

Helpful

Found this helpful?

Write a comment

Bus route 118ext mori gate to mayur vihar phase 3 paper market
Bus no. DL1PC3349
Dated on -1ST JULY 2023
Travel Time 7:18 - 8:00pm
Complaint station between Kerala school stop -mayur vihar phase 3 paper market
As a woman I asked driver to drop me to last stop mayur vihar phase 3 paper market, , he dropped me between the above given stop and driver misbehaved by saying ab kya ghar chood du kya, ,
This...

Helpful

Found this helpful?

Write a comment

Bus number DL1PD5731 blue bus at 4:15 on 30 June. When I and my friend was coming to coaching we took this bus we told bus driver to stop many times but he didn't stop at station and stop at farthest station where I didn't even know the way .I complaint many times but they are just giving another number which are not available please take action ....

Helpful

Found this helpful?

Write a comment

Address: chander lok bus stand

My name is vijay, i am a chartered accountant. i have a concern with a bus driver who is employee of (DTC) driving a bus no. DL51GD4066, RHN-37(N).
this driver is not stoping the bus on bus stand my wife and other passengers is showing hand to stop the bus but he was ignoring all of them. i follow him and my caught him on another bus stand. he is not apologies his mistake even he is misbehaving with me also....

Helpful

Found this helpful?

Address: Metro vihar ,shastri park metro station

Dear sir
Metro Feeder bus rout no-137 (Ryan international school Mayur Vihar phase-III was not come at from 14:00 hrs to 15:00 hrs in last 3 days. My wards studying in Ryan international school, Mayur vihar phase-III .They are using metro feeder bus from shastri park metro station to Ryan international school Mayur Vihar phase-III to & fro in last two years. In morning time no issue buses are available every five minutes at Shastri...

Helpful

Found this helpful?

Write a comment

Address: Delhi

I was entered in a bus for seemapuri but he cut the ticket from nand gao and
I had asked why you cut the ticket from nand gao . He done mis behaviour with me . Conductor name is Praveen .
Kindly request to take action against him.
Contact me - [protected]...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam
I am writing to lodge a formal complaint against Ticket Checker Abhishek regarding an incident that occurred yesterday, June 27, 2023. I was traveling on bus number DL 1PC-6892 from Baroda House to the MCD office in the evening, using the 410 routes.
Upon boarding the bus, the conductor issued me a ticket for Rs. 10, indicating the journey from Krishi Bhavan to Lajpat Nagar, instead of the correct starting point...

Helpful

Found this helpful?

The Conductor of the bus no( DL 1PC 6722) Does not give my balance money back and saying i don't have change . He was saying the same thing to more peoples traveling in the bus . And he was replying very rudely. please take action against conductor so he don't do the same thing again . and give me my balance money back Rs 5. And one more thing driver doesn't stop bus at my bus stop . The bus is started from raj ghat and bus route no is 39...

Helpful

Found this helpful?

Write a comment

Sir in route bpg badarpur to gurgon your fair stage show sikandarpur is border but every conductor say ayanagar is border please tell me witch is correct...

Helpful

Found this helpful?

Write a comment

Driver is not stopped at Lado sarai crossing bua stop
Bus no. 717A
Bus registration no. DL1PD 4648
Today[protected] evening. From Kapesera border to badarpur border.
He didn't stopped at Lado sarai crossing bus stop and stopped at next bus stop...due to this I have to walk more towards my home.. Driver weared a turban at his head. Take corrective action against this driver......

Helpful

Found this helpful?

Write a comment

I wish to draw focus your mind to the unworthy and unwarranted behavior by the bus conductor and bus TT of bus number DL 1PC 3306 and rute no211 at shastri park at 5.35 pm. He treat the passenger with complete disgust, disregard, and hated. He behave with them insolently and use unparliamentary languages and slapped me,
today (24/06/2023) I was coming from Kashmir gate and took bus ticket by app .TT asked me ticket I show them my...

Helpful

Found this helpful?

Write a comment

Aj 24 June 2023 ko hamne bihari colony shahadra se bus li 623 jiska number DLIPC 6471 hain. Mujhe AIIMS Jana h or tabiyat bht kharab h Jaldi me ham age k gate se chadne lage. Driver ne hame bola nhi ki pichhe k gate se chado janbujh k jab Maine hath rakha chadne k liye gate band kar diya. Mere hath m bht androoni chot ai h. Hath kaam nhi kar Raha h. Muh se b to bol sakte the ya ishara kar dete ye kya tareeka h. Ladies ko dekh kar Aisa hi...

Helpful

Found this helpful?

Write a comment

Dear Sir,

iam working with airline in Delhi cargo terminal, there no connecting service from IGD metro station to Cargo terminal, Auto driver are charging Inr 150 for this 6 KM stretch

there DTC shuttle buses are running between T1 and T 3, cargo terminal is in between and bus pass through the cargo terminal. i here by have requested many time to stop the at cargo terminal but they do not stop at.
br...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR