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Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in

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Updated: Jan 15, 2025

Complaints 1983

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So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Conductor harassment by okhla depot

Raising issue regarding bus pass refund

Raising issue regarding DTC bus pass refund

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Refund of online pass

Complaint against DTC bus Conductor

forcing me to pay 200 fine of without ticket

Delhi Transport Corporation [DTC] reviews & complaints page 4

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Address: G block Sec 22

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Complaint to get rid of dogs

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If you're having issues with dogs in your area, consider discussing the matter with your neighbors first. Open communication can often lead to solutions, such as leash regulations or designated dog areas. If problems persist, contact local animal control or authorities to address the issue formally.

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Address: FLAT NO 3 PLOT 100 L BLOCK MAHIPALPUR

Website: dtcpass.delhi.gov.in

I have applied for student conventional bus pass on 16/12/2023.
My money have been deducted but pass is not issued and application status is showing rejeceted inspite i have submitted all required documents.
Kindly refund my money of 533/- to my original payment account.
APPLICATION NO.[protected]
TRANSACTION NO.[protected]...

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Today[protected], Phone No. [protected], My wife and my daughter (11 year old) were boarding a Bus at 6.00 PM from Safdarjung Airport Bus Stop vide Route No. 336, Vehicle No. DL1PD3692 heading towards Munirka. Only my daughter is boarded and my wide was trying to board the bus but the Driver has taken the Bus and started moving. Inspite of shouting the Bus Driver did not stop the Bus and my wife fell down and my daughter also jumped from...

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Address: sant nagar burari gali no 15

Dear DTC,

I applied for the "Student All Route AC/Non-AC" bus pass on 1 Dec 2023, paying Rs. 300 via PhonePe. But I did not receive the pass nor did I get a confirmation email/message for the payment success.

I have diligently followed the application process and fulfilled the necessary payment requirements. However, the non-receipt of the bus pass has inconvenienced me as I rely on public transportation for...

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Address: Lal Kaun South Delhi 110044

Yesterday I was traveling in a DTC bus to my home. The guard or conductor asked me to show him my student pass or asked me to show him my student pass or asked me to wait for him to get down or asked me to get down at the next bus stand. He started fighting with me or he started killing me then his bad driver also came or he also started fighting with me.

I attach me conductor wrong activities.

Please See You,...

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Address: Ballia

Dear sir,

I hope you have a great day so far,

I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

The pass got rejected (reason : payment not reflected), but I had done the payment.

please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

I had attached all required...

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Bus pass application no.
[protected]...

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Address: optional

Website: optional

Cluster bus number DL1P/D5298, bus route number 874, plying back to badarpur border, reached badarpur border at 4.30 /4.35 pm on 08/12/2023...Bus had reached near badarpur border, the driver stopped bus around six pillars prior to the u turn of buses for entering the bus station where finally buses stops for next round.It is almost 99.99 percent drivers stops bus before taking u turn so that all remaining passengers get down.On 8/12/2023...

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Cluster bus number dl1p/d5298, bus route number 874, plying back to badarpur border, reached badarpur border at 4.30 /4.35 pm on 08/12/2023...Bus had reached near badarpur border, the driver stopped bus around six pillars prior to the u turn of buses for entering the bus station where finally buses stops for next round.It is almost 99.99 percent drivers stops bus before taking u turn so that all remaining passengers get down.On 8/12/2023...

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Address: 1911 Laxmi Bai Nagar, New Delhi-110023

My Name is Mohd. Nadeem, I recently applied for a DTC pass through the online service on 25 November. Unfortunately, I received a confirmation email on 28 November stating that my application had been rejected.

I understand that the rejection might be due to specific reasons, and I have attached the required information to this email for your reference. I am keen to understand the grounds for the rejection and, more importantly,...

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Address: H-2/38 Kunwar singh nagar Nangloi Delhi - 41

Date :[protected]
time : 9:00pm to 9:30pm
Bus no - DL51GD3167
Driver mob. no [protected]

DTC bus hit my parents who was returning from hospital due to this accident my father hand cut & he got 17 stitches . the driver of the bus did not take any responsibility & he ran away from the spot and didnt give any claim....

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Dear DTC,
My application for student concession e-bus pass has been rejected and it has been more than a week but I haven't received the refund of ₹300 i paid online yet . Please refund it as soon as possible....

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Address: Adarsh nagar Delhi

Bus pass rejected due to miscellaneous administrative reasons but fee not refunded
Submission of bus pass date :6/10/23
And 22/7/23
Bus pass application number
[protected]
And[protected]...

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Dear DTC Department,

I hope this email finds you well. I am writing to request a refund for my e-bus pass application, which has been recently rejected.

I submitted my application for an e-bus pass on 29, Aug, 2023, providing all the necessary information and documentation as per the requirements stated on your website. However, when I check my application status it shows that my application has been rejected.br...

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Bus pass rejected due to Miscellaneous Administrative Reasons but fee not refunded
Submition of bus pass date :19/11/23
Bus application numbers:
[protected]
[protected]...

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Address: NEW DELHI KAROL BAGH METRO STATION BUS STOP

I boarded a DTC bus with number DL1PD 3296 on route No 85. I boarded the bus at West Patel Nagar bus stop and got a ticket of Rs 5 upto Karol Bagh metro bus stop with ticket No.[protected]. The ticket generated by conductor mentioned the source and destination stops incorrectly as Karam Pura Terminal to Telephone Exchange Karol Bagh. I was fined Rs 200 by ticket checking staff named Rakesh Kumar Dagar at Karol Bagh Metro Station Bus...

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Dear dtc management,

this is vinay kumar singh( a law abiding citizen of india).

It gives me extreme pain and distress to write this letter to you after being facing despicable & embrassing situation while travelling in dtc bus (incident given below for your kind reference) .

Yesterday i.E. On 27/10/23, i was travelling in route no 392 dhaula kuan (dtc bus no 9891) at 8:30 am morning from noida...

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Address: Thakend

Website: www.dtc.nic.in

All buses of route 440A are taking wrong route route of 440A is through ravidass bus stand but all busess are going through esi hospital please check and solved...

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So I was applying for 3 month bus pass and pay 300rs via paytm I done it 3 day ago after 1 day I got an email your application is rejected but they didn't give any refund back so please DTC refund my 300rs, I'm a college student so please refund as soon as possible...

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Bus driver was doing very rash driving, i was on anand vihar flyover and a bus driver hit my bike with his bus, when i ask him than he shouted on me and abusing me. bus no. (DL1PD5695)...

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