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Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in

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Updated: Jan 15, 2025

Complaints 1983

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So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Conductor harassment by okhla depot

Raising issue regarding bus pass refund

Raising issue regarding DTC bus pass refund

Most useful reviews

Refund of online pass

Complaint against DTC bus Conductor

forcing me to pay 200 fine of without ticket

Delhi Transport Corporation [DTC] reviews & complaints page 13

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Address: Ghaziabad

DTC bus number- DL 1P C8444, driver was driving recklessly without following rules of roads such as U-turning at wrong point, due to which me and my brother almost got killed. Our scooter was highly damaged, thankfully we bot jumped on the divider at that time.
After which driver and bot came outside and started verbally abusing us and hit my brother too. Then ran off from the scene.
We were stranded in the middle of the road...

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महोदय जी
इस पत्र के द्वारा मैं आप का ध्यान आनंद विहार से गुरुग्राम रुट पर चलने वाली DTC गाजीपुर डीपो की बस जिसका न DL 1PC 9247 जिस पर सपना नाम की महिला ड्राइवर है। की ओर दिलाना चाहता...

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Sir, My name is Jai Kishan Aggarwal (mobile no. [protected]). I applied and got DTC e-bus pass no.[protected] for 6 months validity (from[protected] to[protected]. During the traveling in DTC Bus such type of pass is required to show to Conductor and ATI whenever asked by them in my mobile. But from day before yesterday the related website is not working. So since then I am unable to show the pass and despite already paid fare I require...

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I applied and got online e-bus pass no[protected] on[protected] for 6 months and is valid till[protected]. My name is Jai Kishan Aggarwal and my mobile no. is [protected]. During the travel through DTC bus the above pass require to show the pass in mobile to conductor or ATI whenever they asks to do so. But due to not working of your pass website I am unable to do so. I am Senior Citizen and unable to go to Sciendia house of your office to...

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I'm traveling on 08/05/2023, 18:14 pm at peeragari metro station bus stand. Here I want to leave the bus 923 (nazafgarh tarminal) the bus driver misbehave with me and using abuse language.
I hope you will take instant action against these bus driver...

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Address: 132 Bharat Nagar Ashok Vihar Delhi

Sir,
Sir
Bus Route No. 181-A was running on its route from Jahangirpuri Delhi to Nizamuddin Railway station. But the services of Bus No.181-A have been completely stopped. Due to the non-availability of Bus No. 181-A, the daily passengers of its route are facing lots of problems..
I humbly request to you kindly restart the services of Bus No. 181-A, so that the daily passengers of its route may not be faced these problems.br...

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Bus ka driver ghadi ko bahut dhire dhire chala raha hai jis wajah se sabhi yatri 2 ghante late ho gaye. Driver ka kehna hai ki bus tum chala lo mai bath jata hu. Bus ka number DL1PC8293. PLEASE STREET ACTION AGAIN TO WRONG DOOR'S....

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I alongwith a child 9 years old took the bus on 06/05/23 at 10:47 from Kanhaiyanagar. I have all route pass so I asked child ticket up to kohat metro.
He asked to pay Rs10 but when I told him that child ticket should be Rs 8/-. He laughed at me and issued ticket up to Rohini sect 7.
He said to to padha likha hoga . Dekh le.
When I said why you did not issue ticket up to pitampura.
He insulted me and said in this...

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Address: Delhi

Dear Sir, Mam

My name is Nikhil Anand and I am very ashamed. I had made one month online bus pass for DTC but today due to non working of DTC website, TT of the bus insulted me a lot. My challan of Rs.200 was also deducted, though the DTC server was at fault.

I know I should have screenshot the pass, but I was having trouble showing my pass on the DTC site. I tried to contact DTC customer care but did not connect...

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No 375/440/440A never appeared on saturday on shahjahan road u.p.s.c, I'm furious to see how badly they work for their hardworking tax payers and how apathetic the delhi government is to their citizens...

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Address: delhi

DL1PC8970 hit my car in red light and missbehaving with me i just want to inform dtc department for driver dose not alow to this driver to drive becose it may danguras for people time 11:45 saturdat morning in sangam pvr red light date 06/05/2023
i feel shame as delhi citizin for that this type of guy working in DTC Department...

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Address: South delhi

I am travelling from khanpur to noida sec 32 by DTC.

Bus no. DL1PC7479 [34 no.] Ac and fan is not running by driver.

If DTC is not capable to provide ac and fan facility to passengers than plz dont take Ac charges from passengers...

Thank u...

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Hii..
In my colony there are about 10 to 12 Street dogs who are dangerous.. they barking and chasing each and every vehicle which passes by... They are becoming very dangerous... Please catch them before they cause injury to someone
Place
Renuka ji mandir lane
Opposite Dress land showroom
Gurudham crossing...

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The bus driver was arrogant, even after waving hand to the bus...he drove pass away in speed. The bus was not crowded, even the seats were half vacant. Drive was arrogant.

Bus no. DL1PC 7458
Route No. 227 Old Delhi
Time : 9:03 AM
Bus stop : Balak Ram Bus Stop Timarpur....

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Address: IP state Delhi transport corporation

Dear Respected sir/mam my name is ashok joshi s/o Let. gopal R/o shree niwas puri delhi i am daily traveling niwas puri to kamla market and i ma used public transport DTC but some few days dtc bus driver is not good behaver daily 8-10 bus is not stopping niwas puri bus stand so i am gatting late my working place i request you please accept my complaint against DTC bus no-433 driver so plaese solving my genuine problem so i ma waiting your...

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Address: Moujpur

Dlipd-4562 ye bus rat ko babarpur se 8:30 par nikalti hai par moujpur stand par rokta nahi hai...

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Address: Moujpur

Moujpur bus stand par night m 8:30 KO bus hai jiska no. DLIPD -4562 ha I stand par bus KO rokta nah hai...

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मुझे खड़े हुए 2 घंटे हो चुके हैं। और मैं इसी आस में हूं कि बस अब आएगी लेकिन बस आती ही नहीं। मैने रात के 7 बजे से यहां 'goela dairy crossing' stand पर परेशान पड़ा हूं, अभी घड़ी में 8:55 हो रहा है। मन में...

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Address: B44/9 kishan garh vasant kunj New delhi-110070

Hi my self raj singh, i was traveling by DTc bus Naraina to south moti bag, have taken red bus 567, at dhaula kuwan bas stand, checker checked the bus and i show him 50 Ruppies pass, they denied this pass not valid in this bus, tell me it is true that pass not valid in red bus... After discussed they have looted forcefully 200/ almost by 10 people, when i have ask about challan they pull out the 5 type dirrent challan it seems all was fake,...

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Dear Sir,
The frequency of route no 214, 246, 982 from Seemapuri depot between peak hours (8:00AM -9:00AM) is very low. A lot of working employees are travelling at this route and due to non availability of buses, they have to wait for long time and reach late their offices. Request you to deploy more number of buses at these routes....

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