Claimed

Delhivery Complaints & Reviews

www.delhivery.com

1

Updated: Mar 23, 2025

Complaints 3790

Resolved

516

Unresolved

3274

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

Delhivery

Recently resolved complaints

View all complaints

Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

Most useful reviews

Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 10

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days...

Helpful

Found this helpful?

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days...

Helpful

Found this helpful?

Write a comment

Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them...

Helpful

1 other people found this review helpful

1 found this helpful

Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them.

Request please help
+2 photos...

Helpful

Found this helpful?

Write a comment

It's been several times I face the same issue with Delhivery.
I did not get any call, or no one from delivery tried to deliver my order. Now the current status is "Delivery could not be attempted" on 7-Aug. The new delivery date is 9-Aug.
As they are, I know they will repeat the same thing on 9-Aug as again. After which I will be free to take any course of action for the damages I faced due to deliberate and unnecessary delay....

Helpful

Found this helpful?

Address: Prestige Towers, 6th floor, 99 & 100, Residency Rd, infront of Cash Pharmacy, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka - 560025

I ordered trolley bag from flipkart on July 30 2023. I received the order on 1st August 2023. Since the bag was not durable and looked like poor quality issues with handle, I submitted a return request on the same day, i.e on 1st August 2023.

My return request and refund was approved by seller and "Delhivery was the courier partner for pickup.

On 2nd, 3rd and 4th August, I received SMS from "Delhivery" stating...

Helpful

Found this helpful?

Write a comment

The delhivery tracking site says the pickup of my order is pending since 2 days.
It has not been picked up yet....

Helpful

Found this helpful?

Write a comment

My shipment by Delhivery courier with AWB NO[protected].

and their delivery agent is updating false status from 3rd Aug 2023 like customer not locate and even today also he has not delivered and he update status delivery cannot attempt.

and i have already log customer care regarding issued the also iam not geeting any up date,

thanks and regards,
Namrta raj
[protected]/[protected]...

Helpful

Found this helpful?

Write a comment

There is a return to the merchant. I gave two pairs of shoes to the delivery agent. He didn't say a thing about, how many should be taken. But they return only one pair of shoes to the merchant. After that, I raised many emails, chats, and calls on demand. but they are not replying to issues accordingly. On the website, I said that to give me the proof of submission. but they are not giving it and said to revert to the merchant....

Helpful

Found this helpful?

Write a comment

AWB[protected]
Damaged product received which I had covered with insurance. The team is not responding and the support number mentioned is unreachable....

Helpful

Found this helpful?

Write a comment

Website: www.delhivery.com

I am writing to express my deep frustration and disappointment with the services provided by Delhivery. I had a shipment with Shipment ID:[protected] that was supposed to be delivered within 24 hours, as assured by the customer support team through Ticket ID: [protected]. However, it has been three days, and my parcel is still undelivered with no valid reason provided for the delay.

The lack of communication and failure...

Helpful

Found this helpful?

Write a comment

My shipment ordered my amazon is a gift shipment for my family is pending from last 13 days. The shipment is not moving from a hub from 23rd july. Tracking number [protected] i have already called up customer care of delhivery but nothing changes. No positive response from them....

Helpful

Found this helpful?

Write a comment

I had placed an order with delivery with pickup from Mumbai on 25th July 2023 and delivery address as Ahmedabad, The tracking number is[protected]. Earlier the date of delivery was showing as 29th July 2023. However it reached Ahmedabad one day later, as per transit updates on the app. Ever since then, the delivery is only getting delayed by another day and there is not support from the customer service team either....

Helpful

Found this helpful?

Write a comment

Address: Village -Rains, post office basona, tehsil lad bharol

Ordered some products from nyaka on 27th July and expected date for the delivery in Himachal Pradesh was 30-31st July, today is 31st and the package is stil stuck in Bangalore.
I'm have to go out of station within 2-3 days
Even they don't allow cancellation of delivery after shipment.
Delhivery always gives late services, always disappoints the costomer
Now what should I do ?? How long should I wait..??
I...

Helpful

Found this helpful?

Write a comment

Website: www.delhivery.com

I have ordered the candes 350w ctpl90swm 9kg semi automatic washing machine online thorugh moglix shopping site. But when we got our product delivered it was damaged from downside and wiring has many cuts off . The order id of my product is [protected] . Tracking id of delhivery company awb[protected]. I have given video proof on same date of delivered to exchange our product . But it has so many days that our damaged product is not picked...

Helpful

Found this helpful?

Write a comment

My client has paid 17500/- through the scanner but they are denied to receive any amount...

Helpful

Found this helpful?

My package has been stuck at one place since last 3 days (from[protected] at once place in Hyderabad. I have been calling the company where I placed the order from since last 2 days and they keep saying that the matter has been escalated.

I understand that a few days of delay is not a very big issue - but these were gifts for my sisters who were visiting me after a long time. Now they are leaving within 24 hours and if the...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

This is order id I got a order in freeup app for my daughter lehanga I don't it was over weight why I should pay overweight charges ask the buyer to pay they have to charges over weight from buyer

Why seller should only pay the overweight charges

Or otherwise ask the buyer to return my product

Delhivery courier service must charge from buyer also...

Helpful

Found this helpful?

Write a comment

I didn't get any mail or message regarding over they are tied withup freeup app to cheat customers in overweight

I want proofs of overweight

Why did they not send email regarding overweight

I want full amount and otherwise tell them to send proofs...

Helpful

Found this helpful?

Write a comment

My parcel with AWB #[protected] shows the status ‘pickup pending’ since the last 10days. I need delivery ASAP...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR