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Delhivery Complaints & Reviews

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Updated: Mar 23, 2025
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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
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Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 6

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A
Alka Ranjan Singh
from Mumbai, Maharashtra
Nov 15, 2023
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Fake delivery attempt by courier

Address: Stepupify Labs, Lalapur Bhader,Near NTPC PTS Gate, Kahalgaon

We send to boxes of courier to our customer with Awb no[protected] and[protected] .
1 box with Awb no[protected] is RTO by courier boy without attempting. Customer was waiting for his courier and talked to delivery boy but even though he did not deliver and done RTO.
and 2nd box with Awb no[protected] is still with delivery hub, customer asked for hub address so that he could collect it from there, but they had...
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2
2das
from Chennai, Tamil Nadu
Nov 14, 2023
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Delhivery not updating its delivery date, showing its still in transit on the the date of delivery

Hello i ordered an package on the 6th of november it was originally supposed to be delivered by the 10th now its showing the 14th and on the delhivery day the package is still showing in transit.. last update was 2 days ago and it is showing its in greater thane when its supposed to be in chennai. i urge delhivery to help in this!...
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A
Ashish6983
Nov 14, 2023
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My Consignment delivery date changed without my consent then sending message that I Requested them to change

Dear Team,

My Order ID : #C[protected]
AWB No :[protected]

My shipment was out for delivery from the morning, Didn't receive the consignment over and above I got a message that customer has requested for change of delivery date. I never made any such request to change the delivery date. Your Delivery guy never picked my phone I tried thrice. It is highly disappointing as I wanted my consignment as I...
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D
dilipdas
from Alipurduar, West Bengal
Nov 10, 2023
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Warehouse Details Missing

This is to inform you a shipment arrive slg hub 3 November but the shipment not connected still now. please look at the waybill and solve it positively .

please look into the waybill no -
[protected]
[protected]...
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A
amitsinghsikarwar
Nov 5, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Shipment Misplaced and no Support or contact person to track thereafter

Placed a order to be picked up from home with the clear mention of AWB number on it . The product that reached destination was a wrong package and we declined to accept it . When contacted with the Pickup person, he said package is misplaced and therafter stopped picking the phone .
Opened a ticket with Delhivery but they only send autogenerated mails . Neither anyone of the team has reverted with the resolution .
It has been...
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H
hsohal
Nov 3, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Delay in pickup. Losing money

AWB:[protected].

This is my tracking id on delivery and the package was scheduled by me to pick up on 1st of Nov. I had made the payment for the same on 31st October and received the confirmation mail.

But now its already 3rd Nov night 11:11PM and nobody has come to pick up the order. Already I have submitted complaints on customer care. the ticket tracking id is 68455034.

I have to send the...
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C
Carrick Zion
from Aizawl, Mizoram
Nov 3, 2023
Nov 5, 2023
This thread was updated on Nov 5, 2023
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Shipment not available with merchant

I have ordered a product from a store and have sent through Delhivery courier where it stated "order received for delivery"-Gurgaon on 1st, Nov, 2023 on the app and on 3rd, Nov, 2023 it stated "Shipment not available with merchant". It makes me really confused the fact on how it could provide the consignment ID for tracking without receiving the product from merchant in the first place. Honestly, i having a really terrible experience with...
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S
Shaun Michaels
Nov 2, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Damage and Missing shipment refund not processed

AWB:[protected],

We have provided all available proofs with Delhivery team and team has informed that refund is initiated, and refund amount will be credited with in 5 to 7 working days on 5th September 2023. But refund is not yet processed and no responding to the mails sent to Delhivery in this concern....
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N
Nehanotsneha
Oct 29, 2023
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Theft of precious jewelry

Two separate packages containing diamond and gold jewelry, swarovski and pearl jewelry was tampered with, repackaged with some cheap items and sent.

In loss.

Delhivery customer service unhelpful. Two packages containing gold and precious items tampered by delhivery in 1 week....
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V
vani 101
Oct 28, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Shipment delayed and completely unresponsive behavior by DELHIVERY

This is the worst organization I have ever come across in my life. The most unprofessional and unresponsive company It has been 16 days since I have booked a package that needed to be delivered from Saharanput to Goa. after days of delay, I saw a new update that the shipment has reached Goa. Now it has been 2 days since its in their Goa facility but didnt move out for Delivery. The particular has been ordered by the MLA of Goa who is now...
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S
Shreya B.
Oct 26, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Refusing to pick up items

Return has been created twice by Flipkart. Everytime the Delhivery exec refuses to pick up items and so return has been cancelled twice....
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A
atriya
Oct 24, 2023
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Parcel received by the client she paid to the delivery guys and in return I have received in stones

Address: jaipur

The client has received the parcel and she paid to delivery person thru Payym this is confirmed by the client over phone call she shares pictures of bag and paytm screenshot but on the website it showing that client has denied to take parcel and today I received the returned parcel and in that parcel I received stones in a different box in the below I have attached all the proof please review my case on urgent basis...
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A
abhi178
from Chennai, Tamil Nadu
Oct 23, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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No updates on tracking

Address: Bilaspur Hr

There has been no updates on tracking the order it has not moved from bilaspur for couple of days and I cannot track the order as it shows the order is not registered with my number tlTracking ID[protected]...
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A
Avi8006
Oct 22, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Parcel is delayed or missing?

Address: DELHIVERY , SRI PERUMBUDUR HUB
Website: www.delhivery.com

There is no update on parcel for last 7 days . Dont know where is my parcel now. Looks suspicious whether the parcel is still present or been stolen .. dont know.. i need immediate response to my issue now .. where is my parcel ..LR.[protected]....
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P
Pallavidas
from Jabalpur, Madhya Pradesh
Oct 19, 2023
Jun 11, 2024
This thread was updated on Jun 11, 2024
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A package delay with the courier company and seeking clarification on the reasons for the

Address: Wright Town Near Prem Mandir Beside Dawarka Guest House Delivery Office, Jabalpur, Madhya Pradesh - 482002

I would recommend expressing your concerns to the courier company, highlighting the delay in receiving your package despite it arriving at the branch two days ago. Clearly communicate the inconvenience caused and inquire about the reasons behind the additional two-day delay mentioned by the branch manager....
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V
Vivek Rastogi 799
from Bengaluru, Karnataka
Oct 18, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Urgent: Unresolved Delivery Issue - Tracking ID 13371216671864

Address: Gurgaon. Plot 5,sector 44 Gurgaon, Haryana - 122001

Dear Delhivery Team

I am writing to address a highly critical and deeply concerning issue regarding my recent order of a Samsung Refrigerator valued at Rs 1.06 Lakhs. The expected delivery date was yesterday, and the shipment was bound for the following address:

Smt. Sandhya Rastogi
AVVNL, Vidhyut Nagar
Banswara - 327001, Rajasthan

The order was placed through Amazon, with the delivery...
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Z
Zuali25
from Aizawl, Mizoram
Oct 15, 2023
Resolved
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Shipment status not updated

My awb[protected] has not been updated since 9th October. The original expected delivery date is on 16th Oct, but it has changed to 17th Oct. However till today i.e., 15th Oct the package status is - ‘Package arrived at Delhivery facility Guwahati’. It has been in Guwahati for 6 days now.

I have raised query many times from the app but the response is always the same - ‘Your shipment is on the right track’ and the...
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R
Renuka97
Oct 13, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
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Product delivery delayed from one week

Recently I missed package No: AWB [protected] delivery due to mobile signal problem on 7/10/23. Again I called to delivery boy he said that on 9/10/23 I will get it. But still I didn't get it. Daily I am trying to contact them but my courier is not getting.

When I will tracking everyday, delivery date was changed to another date but not getting.

Product is at delivery centre only but not they courier now itself...
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S
sreelakshmivishnu
Oct 12, 2023
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False delivery update

No delivery attempt was made ..but update shows payment disagreement by customer...
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S
sreelakshmivishnu
Oct 12, 2023
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No delivery attempt made

Address: Delivery, trivandrum

Not delivered the product and no delivery attempt.. But update shows delivery attempt failed...
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