Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3790
Resolved
516
Unresolved
3274
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dipanwita Bhowmik
Oct 11, 2021
Report
Copy

I'm complaining about delayed delivery

Address: 741121

I have tracked my order and it was supposed to get delivered on 9th October. However, today is 11th and it's still not out for delivery. Its an emergency. I have a very urgent work to do with the product. Please try and understand. I tried to contact the customer support the other day, they don't even reply to mails. I need this today due to severe urgency. If this continues, this would be the last time to work with Delhivery. At least provide...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aniket1991
Oct 11, 2021
Report
Copy

Regarding Tracking id 1337832180495

Very poor delivery. It should be banned from all ecommerce portal while I don't know why Amazon always prefer this delivery option....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Arin1993
Oct 11, 2021
Report
Copy

Delay in delivery of my package.

My package had been picked up on 27th Sep., but still not delivered till today 11th Oct. Hardly it takes 3 - 4 days as the destination is within the state. My tracking no.[protected]. Please help. 🙏🙏🙏...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rumki Roy Bob
Oct 10, 2021
Report
Copy

Delivery delayed without any reason

Address: DURGAPUR WEST BENGAL

I have a parcel expected to reach on 10.10.2021 but due to poor database my parcel reached to another location 40 km away from original location, when I reached that location the courier office denied to hand over the product saying that product has already bagged. I have communicated them several times through out the day that i will pick that order from their location. after reaching there the other guy told that this boy is new in job...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lucky.D
from Chhibramau, Uttar Pradesh
Oct 10, 2021
Report
Copy

Product didn't delivered.

Address: chhibramau

I have ordered through Amazon and it was shown out for delivery, but didn't deliver to me. Then I track again and status shown that due to payment held and location not found. Whether i had no call from deliveryman. I complained to amazon c.c. but not worked. After that product showing returning to seller. So I'm very disappointed that without contact me, Product shipped back. Plz do needful nd take action against deliveryman.
Location...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lucky.D
from Chhibramau, Uttar Pradesh
Oct 10, 2021
Resolved
Report
Copy
Resolved

Product didn't deliver.

Address: Chhibramau, Chhibramau

I have ordered through Amazon and it was shown out for delivery, but didn't deliver to me. Then I track again and status shown that due to payment held and location not found. Whether i had no call from deliveryman. I complained to amazon c.c. but not worked. After that product showing returning to seller. So I'm very disappointed that without contact me, Product shipped back. Plz do needful nd take action against deliveryman.
Location...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Akhil Chilukuri
Oct 10, 2021
Report
Copy

Non delivery of consignment and Negligence

My product was supposed to be delivered on 8th October. It reached my city on 5th but it’s not delivered yet. I went to to the hub to collect my package personally on 9th. The staff were not helpful at all. They said they’re trying to find my parcel as they have lot of shipments to go through. They promised to call me that evening so that I can pick it up. They didn’t do that and adding to that they sent it to a different delivery hub...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Barasha
from DIBRUGARH, Assam
Oct 10, 2021
Report
Copy

False claims of consignee not at home & non delivery of consignment thereof. Tracking No. 10178416073605

Please be noted that we were at home, Dibrugarh, Assam, on 08 & 09 Oct 2021.
No delivery agent came to our home on both of those days mentioned for delivery...but instead they are entering false remarks of "consignee not home/available" etc.

Please ensure delivery of the parcel.
It should not be returned back falsely claiming of we not being at home.

Find attached herewith delivery made on 09/10/2021...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Muddasshir Murshalat
Oct 9, 2021
Report
Copy

Delivery courier

Very poor courier service....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohitchandel374@gmail.com
Oct 9, 2021
Report
Copy

Pick nhi kr rha h meri return date nikli ja rhi h

Address: Karhal pin code 205264

Mera parsel delivery boy pikup nhi kr rha h roz calk krke bol deta h ki kl aynge parso aynge pikup krne ase 3 dun ho gy h meri return window close ho jygi ye delivery boy h jinka name h shree kant mainpuri se delhivery company m h...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
M
Mohitchandel374@gmail.com
Oct 9, 2021
Report
Copy

Parcel not pickup

Address: Karhal

Delivery boy ko roz call lga rhe h mera parsel pikup h usko leke nhi ja rha h riz thla de rha h kh rha h ki kl aynge parso aynge roz ka yhi drama h mere parsel ki return date nikli ja rhi h...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Barasha
from DIBRUGARH, Assam
Oct 9, 2021
Report
Copy

Non delivery of consignment

Showing out for delivery, but with no assigned Agent name & phone, , as of today.
Yesterday, although we are home, but they have entered out for delivery & subsequently " consignee not available".

So the office at Delhivery Serive office of Dibrugarh is making up/faking things.

Please assure & ensure the delivery tracking I'd is [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sayantan@1612
from Kolkata, West Bengal
Oct 8, 2021
Report
Copy

Product stuck in Dankuni - Request for urgent delivery

Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

I have ordered a shipment from Kolkata to Bhubaneswar and the courier was picked up from my house on 3rd of october, 2021. It showed a tentative date of reaching Bhubaneswar by 8th October, 2021.

The order got shipped to Dankuni on 5th October and is still in Dankuni till now without any further updates. The customer care keeps on telling "will update status within 2 days"

The courier is urgent and needs to get...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shrutiii0501
Oct 8, 2021
Report
Copy

Tracking update

I ordered a product worth 1895/-
My ordered was shipped on 4th and till date I haven't received any updates. It was supposed to come from Kolkata and today its 8th it still shows Kolkata. Every time i check it shows right on track. I dont know if it has left for Kanpur or in transit. I am clueless. This is one hell of a service. I NEED MY EXACT UPDATES FROM THEM....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Jaleel
Oct 8, 2021
Report
Copy

I am waiting for my package since 25 days

I booked a parcel from chennai to jaipur on 14th september 2021, its 8th october today the parcel shows in jaipur since 3rd, but everyday delivery rescheduled, they dont have office they dont have phone number they dont have any CUSTOMER HELPLINE, this is the last time will be using this ###....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Divisha_D
Oct 8, 2021
Report
Copy

False guarantees, delay in delivery

I registered for the express delivery option at Delhivery. I gave the parcel on 2nd of October 2021, as 7th of October 2021 was my Anniversary. At first, estimated date was 7th, then for 3 days the parcel did not move out of Ahmedabad. The estimated date then became 8th October. I started raising constant issues, but, no one contacted or replied properly or understood the fact that is was an urgent requirement. The only 'promise' they made...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Terrax
from Pune, Maharashtra
Oct 8, 2021
Report
Copy

Delay in delivery causing harassment

My tracking ID is [protected], they haven't updated since 5th October that where my courier is its been 4 days, still i don't have any update regarding shipment since 5th october...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amithalder386
from Kolkata, West Bengal
Oct 8, 2021
Report
Copy

To much delay

Address: Howrah

I was ordered a material on 30th September 2021. And 1st October that product was shipped from howrah approx 30km from my home on 3rd my percel was moved in dankuni and after that till now today is 8th and still my percel in dankuni. I have never seen this kind of courier service in my life. Seriously

My tracking id is:[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rockbuzz
from Kolkata, West Bengal
Oct 8, 2021
Apr 21, 2022
This thread was updated on Apr 21, 2022
Report
Copy

Huge delay in service in kolkata

Address: Kolkata

The issue is now scary in Kolkata.Delhivery is picking up the orders but all the orders are stuck in Dankuni hub for 5-20 days.Every day the status shows dispatched from Dankuni hub and then end of the day it is updated as reached Dankuni hub.We are literally getting abused by the customers as the products are not getting delivered after so many days!! If you dont have logistics to handle durgapuja rush here you could stop processing the...
Helpful
9 other people found this review helpful
9 found this helpful
2 Comments
Report
Copy
E
Ena Tah
Oct 8, 2021
Report
Copy

Too much delay in delivery

Courier despatched on 01.10.21 but till now not received the courier. Its take too much time than other courier services....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

Safexpress
3.7
(1076)
FedEx
2.2
(1462)
Shiprocket
1
(472)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR