Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3790
Resolved
516
Unresolved
3274
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
indira priyadarshini m
Sep 28, 2022
Report
Copy

No delivery

I ordered a saree from Instagram and serum from Nykaa. Delivery.com has changing the delivery date everytime and not even they contacting and without my concern their returning the package. I raised the complaint but their not responding....
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Er Darshit Gohel
Sep 28, 2022
Report
Copy

Delhivery is showing estimated delivery since 21 September

Address: Mumbai

Delhivery is not delivery my courier to me, they are keep changing the estimated delivery date since more then 8 days. i am frustrated. when they'll deliver me my cargo ??

TRACKING ID: [protected] (LR Number:[protected]

daily they are showing status "in-transit" but not delivering...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ayushkh47
Sep 28, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
Report
Copy

Money deducted but not received

Address: 1211 Lotus Evenue Sector 43 Gurgaon

I made transaction from gpay for a item and money was deducted from my bank account but not received by Delhivery.

I made consecutive payment again and still not received....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
priyanka7147
from Hyderabad, Telangana
Sep 27, 2022
Report
Copy

Product not delivered but showing delivered

Tracking Id :[protected]

Order still not received and support team is saying its delivered to the incorrect address.
And there is nothing they can do now.

Pathetic service!!!...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bubulc
Sep 27, 2022
Report
Copy

Not Returned to seller

This fraud courier company has not returned the package back to seller. Everyday they are giving new estimated delivery time. Because of this seller has not initiated any refund for this product. Tracking Id No-[protected]. Delhivery is a big fraud company. Specially the Guwahati team. The distance between the product lying and Seller warehouse is only 1 km but I am suffering from last 4 days....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sindhura2022
from Hyderabad, Telangana
Sep 26, 2022
Report
Copy

Non delivery of parcel and failure of service

Sent a parcel via AWB[protected] on 16th sept via express service. Paid extra for express service and today is 26th, parcel was supposed to be delivered on 19th sept and they havent delivered it till now. They said outage issue and havent responded after that to any complaints. The sad part is there is no customer support number or email id. They are cheating customers and withholding parcels for no reason. A courier company like this...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rhythm_Seth
from Amritsar, Punjab
Sep 26, 2022
Report
Copy

Dress from Urbanic

I returned the product on the 6th of August but the delhivery guy probably didn’t update it anywhere and the status still shows cancelled/yet to be returned for which I haven’t received my refund till date....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
violethill
Sep 26, 2022
Report
Copy

Rude "Delhivery" executive denied doorstep delivery

MY DELIHIVERY tracking id is[protected]. As i went through gall bladder removal surgery couple of weeks back, i requested him to make a doorstep delivery. almost every delivery through courier services are doorstep delivery. he denied to do that with extreme verbal slur and threatened to cancel the product if i dont go to his location to pick up the product. I had to travel to his location to collect my product. even that time he misbehaved...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay1730
from Siliguri, West Bengal
Sep 26, 2022
Report
Copy

Need to approval the name change request

Address: Bagdogra

Hi delhivery
This is to inform you that need to approval the name chane request my epfo so kindly close the tomorrow any how....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jonathan Chellappa
Sep 25, 2022
Sep 25, 2022
This thread was updated on Sep 25, 2022
Report
Copy

Non Delivery of Consignment AWB - 22497128028050

AWB - [protected] - Not Delivered...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishiv Kapoor
Sep 25, 2022
Report
Copy

Refund related issue against double payment of single order

I had placed order through flipkart via Cash on delivery on 11 Sep 2022 and got delivery on 17 Sep2022 from shipment no[protected]. I had made payment through credit card by scanning the QR code and paid Rs.177 to delhivery merchant, transaction was successful from my side but merchant didn't receive the amount. then Delivery body asked me to do re-payment and he gave me surety that i will get the refund of 1st made payment within 3 days...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanskruti Mahendraker
Sep 25, 2022
Report
Copy

Not delivering products. Keeping products in their ware house for more than a month and giving false status everyday

I have ordered clothes from h&m, order number is [protected], from more than 20 days Delhivery is bluffing with the status. They don’t have any customer care number neither respond to the tickets raised. I don’t know what they have done with package, though the package has reached Hyderabad they are not delivering it....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
animesh kesharwani
Sep 24, 2022
Report
Copy

Shipping fraud

Address: 91, Shiv mandir road village post Devtalab Di

Hello there i sent a parcel worth rupees 6000 shipped from delhivery on date 7 september 2022 and where i sent it, is not recieved yet and the site said your package has been lost i also raise concern through email but they only return my shipping charge only and responded it is lost . how will i get my parcel back either delhivery give my parcel or pay money....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitbhojwani
Sep 23, 2022
Report
Copy

Product damaged due to delhivery negligence

I had received the AWB [protected]
The awb was damaged by the dog when it was in custody of delhivery the reson for the same was provided as due to load and unavailibilty of space the shipment was remained outside and then dog had damaged it, i had proofs for the same, i instructed the manager to remove the damaged part and deliver shipment by taping in the case claim is not approved saying that the delivery was consented delivery...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gskr2gskr
Sep 23, 2022
Resolved
Report
Copy
Resolved

Product Reverse Pickup False Updates

Address: Delhivery, Plot 5, Sector 44, Gurugram, Haryana - 122002

Dear team,

I have been facing the issue from Delhivery team. One of my product has to picked up for returns, but delhivery people are not even attempting and not reachable. On top of these things they were updating false updates in the tracking of order. Please take a immediate action on them.
My Awb is :[protected]
Please please make it happen. I am really impatient now to track them without a clue....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
S
Sharaf Zendenz
Sep 21, 2022
Report
Copy

Delay for delivery and misbehaviour your staff

Address: delhivery sankaramangalam (679534) pin

Dear delhivery team,

I am writing this letter with reference to my order dated [order date]. The delivery was scheduled five days back and I haven’t received the order yet. This long delay is causing substantial monetary loss and inconvenience to my business activities. The items in the order were a priority one and as you promised on-time delivery I agreed to proceed for the transaction.

Please let me know...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
R_wale
from Indore, Madhya Pradesh
Sep 20, 2022
Report
Copy

Lost Shipment LR 231504817

I have booked 2 shipments from Delhivery as on 6th Aug 2022 on LR no.[protected]. They are showing one parcel at Agartala hub whereas one at Guwahati hub only from last one month. And they are not able to trace the Guwahati parcel yet. Its been more then a month now, our parcels are not delivered by Delhivery and no updates as well....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mak777
from Chandigarh, Punjab
Sep 20, 2022
Report
Copy

Delivery AWB2827716141306

The company is reluctant in delivery my package .

Amount was paid to them in advance.

The parcel was picked by them in time from Jaipur but now they are just delaying it and are updating wrongly as in “delivery was attempted”

Highly disappointed!!

Request strong action to be initiated against the company .

Thanks

Major Ajay kundu
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shibu Tharakan
Sep 20, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
Report
Copy

Fraud company. Will never deliver products

On September 5th I orderd bluetooth speaker from a company website and they are shipping it via Delhivery.

Till date I haven't received the product. They keep extending the delivery date. This company is fraud and should be shut down. There are lot of complaints on their name....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mostofa ali
Sep 19, 2022
Report
Copy

Delivery person not deal with others

Address: 733125

Delivery personel not deal with others, the name of delivery boy Sarfaraj Anowar WB at the area 733125. He misbehave with me. My most of shipping delivered by Delivery logistic but nothing happened like this before...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Maruti Air Couriers & Cargo
2.1
(24)
Tej Couriers / Ghatge Patil Consultancy Services
1
(66)
Safexpress
3.7
(1076)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR