Claimed

Delhivery Complaints & Reviews

www.delhivery.com

1

Updated: Mar 23, 2025

Complaints 3790

Resolved

516

Unresolved

3274

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

Delhivery

Recently resolved complaints

View all complaints

Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

Most useful reviews

Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 34

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have ordered Boat Wave Lite Smartwatch (Order ID 2992657) from the company's website itself on 6th October, 2022. The company has escalated the delivery procedure to Delhivery through Shiprocket.
The AWB for Delhivery order is [protected] and the initial delivery date was 9th October 2022.
Each day, since that day, the order status page on the Delhivery app shows the next day's date to be the estimated date of arrival....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I ordered some electronic items from https://pixelledlights.com/ on 07/10/2022. The shipment was picked up by delhivery on the same day from Jhalawar Rajasthan as per Delhivery tracking. The estimated delivery date to Pune was 12/10/2022, which is today. Still the shipment is not moving. It’s still at Jhalawar the origin city with Delhivery people. I need the goods at the earliest, as the goods won’t be of any use after this time. I have...

Helpful

Found this helpful?

Write a comment

Website: Delhivery

My parcel is stuck at it's destinated warehouse from last 10 days i placed my order on 28th sept and still haven't received and they keep on goiving new estimated date.My tracking id is[protected] please look into it and get it delivered...

Helpful

Found this helpful?

Write a comment

Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

On 24th September I had couriered a parcel from Chennai to Surat. The parcel contained a pair of brand new expensive shoes to a relative of mine( the amount of parcel was noted by logistics agency at time of order generation).

Tracking/AWB number:[protected]

On 28th it shows that the shipment got delivered to receiver on their official tracking page. The delivery agent didn’t show up nor did he call and...

Helpful

Found this helpful?

Write a comment

I have ordered plants worth 4000 from West Bengal on 25 th September and courier delhivery picked up on 30 th September. Due to heavy load they still not deliveries my product and showing product near by dankuni since October 3rd .their negiligence will killed my plants and i am sure I will recieved plant in dead condition so I need justice...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad

Complete Mis Management, Usage of Vulgar Words.Dominance over agents.No Proper PaySlip regarding Salary in Hydera ad bogulkunta DC...

Helpful

Found this helpful?

Write a comment

This is regarding the return of the item to seller.

AWB[protected]

The pickup is attempted 3 times but not successful, reasons are unknown.
Every day I will get a message that pickup will be attempted today and by evening I will get a message stating that it is not possible to do so. Finally, when I have received such 3rd message, I called the delivery execute and requested him to collect the package.br...

Helpful

Found this helpful?

Write a comment

Not delivering material at time and also not able to contact. Day by day delivery date extended since last forteen days...

Helpful

Found this helpful?

Write a comment

Hello it’s been more then 11 days yet there is no update on parcel.Delhivery guys are making fool o[censored]s, Please resolve the issue and deliver my parcel as soon as possible.Thanks
Tracking id[protected]...

Helpful

Found this helpful?

Write a comment

Address: Guwahati

They are just delaying my order one day they are showing delivery by 8 th October than again 9th and 11th and now again 12th October. my order has been stuck in guwahati from 9th they are just delaying it.they have not sent it to Kaliabor and there customer care service is worst I'm getting no response at all.its an important parcel and i urgently need it...

Helpful

Found this helpful?

Write a comment

Respected Sir,
The tacking id:[protected] is not delivered even though product reached the final destination tilllong....

Helpful

Found this helpful?

Write a comment

Address: Apollo road,haflong

My parcel has been stuck in Guwahati hub since last 7days no updates I never expected this situation complaint alot on delhivery customer care but no response I 1 my parcel as soon as possible....

Helpful

Found this helpful?

Write a comment

Address: Delhivery dankuni kolkata facility hub west bengal

My product boat partypal60 Bluetooth speaker
Order id:-OD[protected]
AWB:[protected]
They didn't diliver my product on time and always reschedule my dilivery date and delayed my product Dilivery i visit dankunki kolkata Delhivery hub to collect my product self but they giving me excuses and they didn't my product in hub continue 3 days...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Ghaziabad

I ordered a product amounted to be around 33, 000. Its estimated delivery date is 3rd october 2022 but i didn't recieved that product yet(today is 11th oct 2022). Every day estimated delivery date is postponed to next date, there's no reply to mail i sent to them. There's no contact number or any customer support. I checked on crunchbase and various websites that delhivery raised around Rs.12000 crore, How? There app rating is 2.8 stars even...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: Gurugram

My urgently needed parcel was shipped on 30th September from Bilaspur to Fatehabad having the tracking ID [protected]. It was unnecessarily sent to Ranchi from Bilaspur and then it returned from Bilaspur to Ranchi. This process took more than 5 days. After so many days it was sent to desired route. Still it is not delivered to the destination. I am waiting for the parcel from last 10 days as it was extremely urgent to me and on 10th October...

Helpful

Found this helpful?

Write a comment

Hello, I've placed an order from wakefit and they have shipped the product using delhivery logistics, the product is being delayed for the delivery, tried raising many complaints on the delhivery portal but they aren't responding. The expected delivery date is being postponed every day, it's been sitting idle on each warehouse for 2 or more days and then now it's traveling back and forth instead of delivering....

Helpful

Found this helpful?

Write a comment

I ordered a lenovo laptop, a backpack and a mouse with it, from its official website on 2nd of october 2022, it was shipped on 6 october, and reached noida on 7 october at 7:14 pm. Since then it is not being updated on delhivery website, today is 9 October, it was to be delivered by today, but it is still showing in noida. The expected delivery date given by lenovo was 7 october but on delhivery website it was showing 9 october, so I did...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Ordered an item on 30th September and the courier company happened to be Delhivery, expected date of delivery was 7th Oct. I live in Mumbai and the item was picked up from Kolkata. It took 5 days for item to reach Mumbai, that is, it arrived at Thane on 5th Oct. For some reason for 2 days item was at Thane hub doing nothing. Eventually on the day of delivery instead of getting out for delivery item was shipped to another location in Mumbai,...

Helpful

Found this helpful?

Write a comment

Shipping date - 29 Sept 2022
It has been more than 10 days since the package has been shipped from New Delhi. I need the book very urgently. The delivery date is being shifted to the next day by the end of that day.
I also filed a complaint on their portal regarding this delivery but there has been no action till now.
I cannot understand if it has already reached Hoskote, Bangalore then what is causing such a large delay.br...

Helpful

Found this helpful?

Write a comment

Ordered from a website on 30th September and Delhivery was the courier company. Shipment was picked up from Dankuni, Kolkata to Mumbai.
Shipment arrived at Thane on 5th Oct, was kept on hold there for 2 days then moved to Chandivli for some reason. Since then it is in Chandivli, everyday they keep postponing delivery date, which was 7th Oct initially. No reason is given. Unfortunate, unforseen circumstances, very wide and vague statement...

Helpful

Found this helpful?

Write a comment