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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Nov 28, 2025
Complaints 3828
Resolved
519
Unresolved
3309
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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Delhivery reviews & complaints page 51

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A
Akshadlakha
from Dehradun, Uttarakhand
Aug 5, 2022
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Address: Dehradun

AWB[protected]
The package contain highly valuable and urgent item but is not delivered.

Website is showing on way but date of delivery is changing every next day.

We will be greatfull if concerned authority can help with it
Delhivery customer support has been notified about the posted complaint.
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    H
    Hrituraj Singha Roy
    Aug 5, 2022
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    I have one package containing plants and was supposed to get delivered by 3rd Aug 2022 . But every day the delivery date is getting extended without any reason.The package is already recieved in the nearest hub but still no effort was made to deliver the package.I have raised query multiple times but no response from there side.
    The package contains plants and if its not delivered fast it will cause death of those.
    +1 photos
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      S
      Sanyamm
      from Delhi, Delhi
      Aug 5, 2022
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      Website: Delhivery

      I booked a courier from Delhivery. I made the payment but never received confirmation or tracking ID. Also I can’t see any refund option or customer care to connect.
      +1 photos
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        V
        VishnupareekVP
        from Mumbai, Maharashtra
        Aug 5, 2022
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        Address: 20/585, Ashok sizing near bhonemal ichalkarnji

        Parcel already delivered to customer and the cash of ₹23060- was collected by the delivery person. Now, the delivery person has stolen the cash and placed an information in the shipment panel that the order has been rejected by the customer and will be RTO. In the parcel, instead of original goods(which have been already delivered) he placed a false RTO. We demand a strict action against the delivery person who has intentionally committed this fraud and also remittance of the cash which was collected by him along with the reimbursement of the false RTO charges which have been levied
        Thanks And Regards
        MOONWALK FASHION
        [protected]
        Delhivery customer support has been notified about the posted complaint.
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          F
          food maker at home
          Aug 4, 2022
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          I'm bulbul Mishra and I live in Sinnar nashik Maharashtra. I ordered tata1mg product. delivery boy Ne order lete Samay natak Kiya aur paise Bhi Jyada mang raha tha aur mein handicap hu tobhi usne parking Mein Bulaya aur Mujhe Mera parcel Ghar Tak bhi nahin pahunchaya isiliye Mein Uske bare mein complaint karna chahti hun.
          Delhivery customer support has been notified about the posted complaint.
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            J
            Jaishree saxena
            from Bareilly, Uttar Pradesh
            Aug 4, 2022
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            Address: Model town

            Mere international order ka koi pata nahi ye chor logo ne bilash pur me daba k rakha hai na to koi support number na koi jaankari mil rahi hai bad delivery date next day next day bad rahi hai ple mera order mujhe dilwa de
            Delhivery customer support has been notified about the posted complaint.
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              J
              jcr91
              from Mumbai, Maharashtra
              Aug 4, 2022
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              Address: 1/869 Anna Salai, Ricemill road, Medavakkam, Near Saravana Automobile Shop

              I tracking No. for Delhivery courier.[protected]
              Delhivery customer support has been notified about the posted complaint.
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                D
                Deepthi Peesapati
                from Hyderabad, Andhra Pradesh
                Aug 4, 2022
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                Website: www,delhivery.com

                I have order a product form an Instrgram page which was shipped through Delhivery on 20th July 2022 with Tracking ID [protected].

                The Product was to be delivered by 25th July, 2022. Upon raising an issue i got a customary email from delhivery customer care saying sorry for the delay.

                Nothing happened after that till date and my package is not yet delivered. none of my concerns are being answered by the Delhivery Customer Care.

                The tracking details are being updated saying that there will delay due to bad weather conditions. I really dont understand what bad weather is existing in my area.

                The customer care is the worst and we cannot reach to them through other means except for raising an issue on their website which will never be addressed.

                Help me to get the package delivered or get me refund of the original amount plus compensation for handling the issue in the worst way possible.
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  sspl2022
                  from Pondicherry, Puducherry
                  Aug 3, 2022
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                  Negative Miles not able to book orders

                  Address: No.28, Carpenter Street, Nellitope, Puducherry

                  Client name
                  Login name for cl-panel.
                  BIOOPTICURE FRANCHISE
                  Waybill Prefix
                  140390
                  Wallet Provider
                  DEL-MILES

                  My wallet balance says Miles (Current Balance) in Negative (-) 353.38 Miles, Not able to book any consignment But as per our account records, it should be positive (+) 154.34 Miles

                  Our earlier tickets has been closed with out resolving the issue
                  Ticket ID:...
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                  P
                  Prachi Singh 9323
                  from Thane, Maharashtra
                  Aug 3, 2022
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                  AWB[protected]

                  My parcel is stuck in RTO.
                  From June 20th.
                  I am following up from last one month.
                  Pathetic service
                  Return my package
                  Delhivery customer support has been notified about the posted complaint.
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                    D
                    Deepika Jayakumar
                    from Chennai, Tamil Nadu
                    Aug 3, 2022
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                    On delivery, the delivery agent asked for OTP but we didnt get any OTP so he asked for ID proof to confirm, we gave aadhar card and he took photocopy of it and gave the package

                    Is this the perferred way - to take photocopy and how to make sure that the data is safe with them?
                    Delhivery customer support has been notified about the posted complaint.
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                      R
                      Rrrpk
                      from Mumbai, Maharashtra
                      Aug 3, 2022
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                      Address: Headquarters, Plot 5, Sector 44, Gurugram, Haryana - 122002

                      The people responsible for handling the delivery misbehaved with me. They yelled and threatened me on call. I had requested for a specific time slot for delivery which I had selected according to delhivery website regulations.. But three times they denied my request.They kept roaming around with the product in their vehiclefor 5 DAYS. In fact, the representative handling the delivery even YELLED and THREATENED saying if we do not take delivery according to THEIR convenience, they will send it back. During delivery, the person shoved the product in my house without handling properly.
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        Shubham K\\
                        Aug 3, 2022
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                        I used Delhivery services to ship my parcel. I shipped the courier on 12th July it failed to deliver the courier till today (3 August 2022). Delhivery courier has damaged my parcel. it is possibly due to rat infestation at their warehouse because rat bites can be seen on parcels packaging. I demand refund for payment done to avail their services. I demand compensation for the good which are damaged and not delivered to me yet.

                        following is information about parcel.
                        Order ID: TNT1X65Q[protected]
                        Waybill:[protected]
                        +2 photos
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                          S
                          Shilphaat
                          Aug 2, 2022
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                          Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
                          Website: www.delhivery.com/support

                          Package with AWB no[protected] is showing to be delivered on 21st July through courier service delhivery. Customer send a message that he has not received product, neither any call. Complain was registerd to delhivery by both seller and customer to provide proof of delivery. They send a mail that they are tracking. 9 days have passed there is no details or proof of delivery and now even mail is not replied.
                          Delhivery customer support has been notified about the posted complaint.
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                            J
                            Jinjilla20473
                            Aug 2, 2022
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                            Happened on 20th July, 2022

                            Delivery agent - [protected] stole the package himself and updated in the evening on the courier tracking that i denied pickup, now I'm stuck struggling to get refund as both the delhivery and shoppersstop are denying the same.

                            The delhivery agent also knew that i had two shoes for return which he shouldn't, and now it has been ten days and no update has been given

                            AWB [protected]
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                              K
                              KrishnaPL4565
                              Aug 2, 2022
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                              Resolved

                              The amount has been debited via UPI(PhonePe) Transaction Id T2207281954286160065037
                              and PayU has also confirmed the payment PayU ID is [protected], but the AWB was not generated and the payment status shows pending, kindly refund the amount for the same, and I have tweeted and DM them but getting no response, no way to contact them via email and or call, have registered the complaint for the same in consumer forum also .
                              Aug 3, 2022
                              Complaint marked as Resolved 
                              refunded
                              Delhivery customer support has been notified about the posted complaint.
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                                S
                                shivani2512
                                Aug 2, 2022
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                                Address: bangalore

                                Just want to know the status of my courier it said after 1 week of delivery we will not be able to see the track record . But please i really want to know the status for the order
                                AWB[protected] is reached or not.
                                Delhivery customer support has been notified about the posted complaint.
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                                  G
                                  Gurpinder Singh 22
                                  from Batala, Punjab
                                  Aug 1, 2022
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                                  Resolved

                                  Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery
                                  The above mentioned message send me by delhivery but my debit amount is not refund till date. My debit amount is 1211/- as on 20 July 22.
                                  Aug 14, 2022
                                  Complaint marked as Resolved 
                                  Maine Delhivery ke duwara diye huye payu link per payment kiya 1211/- ka but mere account se amount debit ho geya lekin delhivery ke duwara mera parsal delivered nhi. Next day mujhe delhivery se ek text messages mila ki apka debit amount 4-7 day me refund ho jayega but till date tak refund nhi huya. amount 20 July 22 ko debit huya tha.
                                  Delhivery customer support has been notified about the posted complaint.
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                                  Transaction image

                                  Payment refund - Comment #4032468 - Image #0
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                                  Transaction detail

                                  Payment refund - Comment #4032469 - Image #0
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                                  Maine Delhivery ke duwara diye huye payu link per payment kiya 1211/- ka but mere account se amount debit ho geya lekin delhivery ke duwara mera parsal delivered nhi. Next day mujhe delhivery se ek text messages mila ki apka debit amount 4-7 day me refund ho jayega but till date tak refund nhi huya. amount 20 July 22 ko debit huya tha.
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                                    A
                                    Adnana
                                    from Bengaluru, Karnataka
                                    Aug 1, 2022
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                                    Website: Delhivery.com

                                    AWB #[protected]
                                    company after paying the amount
                                    person came for pickup
                                    Delhivery is not refunding my amount

                                    kindly refund our amount
                                    Delhivery customer support has been notified about the posted complaint.
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                                      D
                                      Drtahir
                                      from Srinagar, Jammu and Kashmir
                                      Aug 1, 2022
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                                      Address: Batamallo
                                      Website: None

                                      Delhivery office not delivering my order and saying self pickup
                                      From 5 days order is in office rainawari srinagar
                                      So arrogant so rude so ridiculous
                                      EY[protected]
                                      Prepaid order already paid
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