Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3790
Resolved
516
Unresolved
3274
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ABHIJEET KRISHNA
Aug 6, 2022
Report
Copy

Pickup pending since 5 days

Website: delhivery.com

Hey,
I ordered something from a local seller in chennai. He gave the package to nearest delhivery centre. My tracking id no. is[protected]. I told seller about the situation. He visited that centre and the people there said that parcel has already left for main hub.

its 5 days and pickup is still pending. how is this even possible when seller has already hand over the package to courier company. every day the status...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AnushS
from Guwahati, Assam
Aug 5, 2022
Report
Copy

My package have not been delivered

Website: www.delhivery.com

Its been more than 15days, i didn't recieve my package. Very unprofessional of Delhivery since there's not even an option to reach customer care directly over calls. The email id that they provided also responds through automatically generated messages and there's no agent to directly connect to. I am in an urgent need of receiving it. My order details is[protected] by the name Manjil Talukdar.
This kind o[censored]nprofessionalism is...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Akshadlakha
from Dehradun, Uttarakhand
Aug 5, 2022
Report
Copy

Package info

Address: Dehradun

AWB[protected]
The package contain highly valuable and urgent item but is not delivered.

Website is showing on way but date of delivery is changing every next day.

We will be greatfull if concerned authority can help with it...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hrituraj Singha Roy
Aug 5, 2022
Report
Copy

Delivery date getting extended every day

I have one package containing plants and was supposed to get delivered by 3rd Aug 2022 . But every day the delivery date is getting extended without any reason.The package is already recieved in the nearest hub but still no effort was made to deliver the package.I have raised query multiple times but no response from there side.
The package contains plants and if its not delivered fast it will cause death of those....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sanyamm
from Delhi, Delhi
Aug 5, 2022
Report
Copy

Payment stuck

Website: Delhivery

I booked a courier from Delhivery. I made the payment but never received confirmation or tracking ID. Also I can’t see any refund option or customer care to connect....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VishnupareekVP
from Mumbai, Maharashtra
Aug 5, 2022
Report
Copy

Awb no 4867519827451 Fraud by the shipment delivery person

Address: 20/585, Ashok sizing near bhonemal ichalkarnji

Parcel already delivered to customer and the cash of ₹23060- was collected by the delivery person. Now, the delivery person has stolen the cash and placed an information in the shipment panel that the order has been rejected by the customer and will be RTO. In the parcel, instead of original goods(which have been already delivered) he placed a false RTO. We demand a strict action against the delivery person who has intentionally committed...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
food maker at home
Aug 4, 2022
Report
Copy

I'm complain your delivery boy

I'm bulbul Mishra and I live in Sinnar nashik Maharashtra. I ordered tata1mg product. delivery boy Ne order lete Samay natak Kiya aur paise Bhi Jyada mang raha tha aur mein handicap hu tobhi usne parking Mein Bulaya aur Mujhe Mera parcel Ghar Tak bhi nahin pahunchaya isiliye Mein Uske bare mein complaint karna chahti hun....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaishree saxena
from Bareilly, Uttar Pradesh
Aug 4, 2022
Report
Copy

No response

Address: Model town

Mere international order ka koi pata nahi ye chor logo ne bilash pur me daba k rakha hai na to koi support number na koi jaankari mil rahi hai bad delivery date next day next day bad rahi hai ple mera order mujhe dilwa de...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jcr91
from Mumbai, Maharashtra
Aug 4, 2022
Report
Copy

Parcel Not delivered and Missing

Address: 1/869 Anna Salai, Ricemill road, Medavakkam, Near Saravana Automobile Shop

I tracking No. for Delhivery courier.[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepthi Peesapati
from Hyderabad, Andhra Pradesh
Aug 4, 2022
Report
Copy

Product Delivery Delayed Beyond Reasonable Time

Website: www,delhivery.com

I have order a product form an Instrgram page which was shipped through Delhivery on 20th July 2022 with Tracking ID [protected].

The Product was to be delivered by 25th July, 2022. Upon raising an issue i got a customary email from delhivery customer care saying sorry for the delay.

Nothing happened after that till date and my package is not yet delivered. none of my concerns are being answered by the Delhivery...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sspl2022
from Pondicherry, Puducherry
Aug 3, 2022
Report
Copy

Negative Miles not able to book orders

Address: No.28, Carpenter Street, Nellitope, Puducherry

Client name
Login name for cl-panel.
BIOOPTICURE FRANCHISE
Waybill Prefix
140390
Wallet Provider
DEL-MILES

My wallet balance says Miles (Current Balance) in Negative (-) 353.38 Miles, Not able to book any consignment But as per our account records, it should be positive (+) 154.34 Miles

Our earlier tickets has been closed with out resolving the issue
Ticket ID:...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prachi Singh 9323
from Thane, Maharashtra
Aug 3, 2022
Report
Copy

Parcel not returned since one month

AWB[protected]

My parcel is stuck in RTO.
From June 20th.
I am following up from last one month.
Pathetic service
Return my package...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepika Jayakumar
from Chennai, Tamil Nadu
Aug 3, 2022
Report
Copy

Issues during delivery

On delivery, the delivery agent asked for OTP but we didnt get any OTP so he asked for ID proof to confirm, we gave aadhar card and he took photocopy of it and gave the package

Is this the perferred way - to take photocopy and how to make sure that the data is safe with them?...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rrrpk
from Mumbai, Maharashtra
Aug 3, 2022
Report
Copy

Misbehavior

Address: Headquarters, Plot 5, Sector 44, Gurugram, Haryana - 122002

The people responsible for handling the delivery misbehaved with me. They yelled and threatened me on call. I had requested for a specific time slot for delivery which I had selected according to delhivery website regulations.. But three times they denied my request.They kept roaming around with the product in their vehiclefor 5 DAYS. In fact, the representative handling the delivery even YELLED and THREATENED saying if we do not take delivery...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham K\\
Aug 3, 2022
Report
Copy

Damaged my shipment (cause possible rat bites)

I used Delhivery services to ship my parcel. I shipped the courier on 12th July it failed to deliver the courier till today (3 August 2022). Delhivery courier has damaged my parcel. it is possibly due to rat infestation at their warehouse because rat bites can be seen on parcels packaging. I demand refund for payment done to avail their services. I demand compensation for the good which are damaged and not delivered to me yet.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilphaat
Aug 2, 2022
Report
Copy

Missing courier Package

Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
Website: www.delhivery.com/support

Package with AWB no[protected] is showing to be delivered on 21st July through courier service delhivery. Customer send a message that he has not received product, neither any call. Complain was registerd to delhivery by both seller and customer to provide proof of delivery. They send a mail that they are tracking. 9 days have passed there is no details or proof of delivery and now even mail is not replied....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jinjilla20473
Aug 2, 2022
Report
Copy

Delivery person stole my package and updated that I denied pickup

Happened on 20th July, 2022

Delivery agent - [protected] stole the package himself and updated in the evening on the courier tracking that i denied pickup, now I'm stuck struggling to get refund as both the delhivery and shoppersstop are denying the same.

The delhivery agent also knew that i had two shoes for return which he shouldn't, and now it has been ten days and no update has been given

AWB...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
KrishnaPL4565
Aug 2, 2022
Resolved
Report
Copy
Resolved

Refund for order id T1L65T9017V8815T39

The amount has been debited via UPI(PhonePe) Transaction Id T2207281954286160065037
and PayU has also confirmed the payment PayU ID is [protected], but the AWB was not generated and the payment status shows pending, kindly refund the amount for the same, and I have tweeted and DM them but getting no response, no way to contact them via email and or call, have registered the complaint for the same in consumer forum also ....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shivani2512
Aug 2, 2022
Report
Copy

Product delivery confirmation

Address: bangalore

Just want to know the status of my courier it said after 1 week of delivery we will not be able to see the track record . But please i really want to know the status for the order
AWB[protected] is reached or not....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurpinder Singh 22
from Batala, Punjab
Aug 1, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
Resolved
Report
Copy
Resolved

Payment refund

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery
The above mentioned message send me by delhivery but my debit amount is not refund till date. My debit amount is 1211/- as on 20 July 22....
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy

Related businesses

Maruti Air Couriers & Cargo
2.1
(24)
Tej Couriers / Ghatge Patil Consultancy Services
1
(66)
Safexpress
3.7
(1076)