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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
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Updated: Mar 17, 2025
Complaints 11650
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1317
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306
Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called
202
dtdc courier not delivered (office closed or door lock - (cir)
174
consignment not delivered and has been redirected

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24
Sending the item to wrong address instead of my address
Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 10

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B
Black box
from Raniganj, Uttar Pradesh
Jul 28, 2023
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Wrong CIR or incomplete address

Website: DTDC

My tracking number of DTDC courier is 7D7849256 and it is showing incomplete adress or wrong CIR but no call was there and adress is also complete....
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R
Ritika_Chopra
from New Delhi, Delhi
Jul 27, 2023
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Order not Delivered

Address: E 279/280 Double storey Ramesh Nagar, New Delhi 110015

Dear Sir

My Package with order D38694539 booked through dtdc courier serive from Yamuna Nagar to New Delhi on 26/7/2023 which supposed to be delivered today nd was Out for Delivery is Not delivered. It's showing Not Delivered Due to Restriced Entry(OTR). Agent didn't called me nor he came. It's urgent.

Please Deliver to this Address:
E 279/280 Double storey Ramesh Nagar, New Delhi 110015.
Thanks....
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M
M.R.Swaminathan
from Porvorim, Goa
Jul 26, 2023
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Non delivery of item even after 18 days - Bangalore to Goa

Address: 406/112-E, Villa No. F1-E, 2nd Floor, Park Hill Apartments, Behind PDA Colony, Porvorim, GOA-403521

AWB :- D61579237

This parcel of about 3 to 4 Kg was booked at Bangalore on 9/11/23 and till it was in Bangalore only till 12/11 and later on they themselves rebooked this on 21/11/23 for reasons best known to themselves and then the movement of the parcel from Bangalore started. Tracking showed it as at Panaji, Goa branch - FDM prepared on 24/11 and even to this moment the status is same and the item has NOT BEEN DELIVERED...
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A
ashish747
Jul 24, 2023
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Package not delivered for D37719450

Address: Banglore

* Tracking no: D37719450
* booked on 19th July 2023 from Banglore

The situation is becoming increasingly frustrating, and I'm yet the receive the package.
the package has been place from Banglore on 19th July 2023 but today is 24th july 2023. I'm yet to receive the package.
As of now the delivery status is showing is Not Delivered(RESTRICTED ENTRY-(OTR)).
One of the most concerning aspects...
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P
Param Ahuja
from Moradabad, Uttar Pradesh
Jul 24, 2023
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Damage in courier

Address: Bengaluru
Website: www.dtdc.in

Date recieved- 24/7/2023
I had recieved a parcel that contained important official documents from my college in a damaged condition. The envelope containing the documents was in a horrible condition and the doccuments in it were also torn.
The consignment number of my parcel is H73214713. I demand action and a full refund for the damage that has been caused by the carelessness of DTDC....
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G
Gurpreet1234567
from Barnala, Punjab
Jul 23, 2023
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Refund my parcel amount

Address: Dtdc barnala
Website: Dtdc

Dtdc walo ne Mera parcel lost Kr dea. An na woh phone uth a rhe hai na mail ka reply Kr rhe Maine bht se mail v kite plz help me refund my parcel amount...
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K
Kaur_jasneet
from Gurdaspur, Punjab
Jul 22, 2023
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Product is damaged

Address: Gurdaspur

I paid 400₹ for this one book which came damaged, it’s was a brand new book and it’s sides are ripped, it’s nonsense, why I have to pay this much for this type of quality...
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K
Kaur_jasneet
from Gurdaspur, Punjab
Jul 22, 2023
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The product is damaged

Address: Gurdaspur hanuman chowk

I paid 400₹ for this one book and it was a brand new book, but now its damaged its sides are ripped, and the condition of parcel was bad, when I received it, it was half open, Atleast at this cost provide a good quality for parcel, this is really nonsense...
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Shyam pyla
from Visakhapatnam, Andhra Pradesh
Jul 21, 2023
Resolved
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Product showing couldn't attempt and not delivered

Sent a package from vizag to rangareddy with consignment number H73397780 on 14th July 2023 it's been a week and not delivered yet. Tracking shows out for delivery in the morning by the end of the day it shows couldn't attempt and not delivered and the same happening from 3 days.customer care says they will resolve in 48 hours it's been 4 days they are saying the same......
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Shyam pyla
from Visakhapatnam, Andhra Pradesh
Jul 21, 2023
Resolved
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Product showing couldn't attempt

Address: Almasguda

Sent a package from vizag to rangareddy with consignment number H73397780 on 14th July 2023 it's been a week and not delivered.. tracking details show out for delivery in the morning and by the end of the day it shows couldn't attend and not delivered and the same happening from 3 days. Spoke to customer care and they said they are going to solve it in 48 hours and yet no response after 4 days....
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V
Vedant Dalkari
Jul 19, 2023
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Shipment not been delivered, Delivery date has passed by 4 days.

Address: Nashik Road, Nashik 422101

Hi Team,

I was supposed to receive my shipment on 15th July 2023 and it was not delivered and the resolution mentioned is incorrect/wrong address [Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))]. The address mentioned in the details is correct and the delivery agent did not even try to contact me if incase the address seems to be difficult to locate.

I have tried contacting customer care and sending email...
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A
adastlvza@gmail.com
Jul 18, 2023
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H 72690354 courier was returned from Hyderabad even after 1 month it's not delivered back to my office.

Address: Vijayawada Hub at Mustabada

The cover which was sent to Hyderabad on 14.06.2023 from Bhavanipuram DTDC, was returned from Hyderabad hub to Vijayawada Hub even after lapse of 1 month they could not trace the cover. They offer silly reasons, don't answer calls, highly irresponsible behaviour of the staff. They promised to give a letter that our cover is missing as it is urgent government official communication. But in vain. Reputation of DTDC will be tarnished by such...
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P
priyanka.palani36@gmail.com
Jul 16, 2023
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Delivery status showing DELIVERED but it was not delivered

Hi, I was waiting for a package delivery AWB no.C36091152. I was tracking in website, it is showing successfully delivered.
How come I dint even receive any calls or messages regarding delivery or out for delivery.This is ridiculous, tracking is meant for customers to track there packages not to fulfill ur score cards .This is worst . request you to deliver my package as early as possible....
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R
rose0016
Jul 15, 2023
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Not delivered (CONSIGNMENT REDIRECTED)

I received an OTP in the morning for the said package but didn't receive it. I got no call from their side for address confirmation and now its showing not delivered. Please look in this matter as soon as possible!...
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S
SweetyMallick
Jul 14, 2023
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Missing/not delivered package

Website: www.dtdc.in/tracking.asp

My parcel was given to DTDC on 8th July in varanasi
It is to be delivered in Rishikesh, uttarakhand. But it's been 7 days, and no updates yet from them. Also in their tracking it shows my parcel was delivered to okhla branch on 13th July but no further movement. I need my bag immediately
I have no update about where my bag is, when I will recieve it. And they are not available on call as well as their number on the receipt...
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S
Shaby lat
from Gwalior, Madhya Pradesh
Jul 14, 2023
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Delivered my parcel to wrong person

My name is pooja and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by SI baba.Even i dont know who's this SI baba .you have delivered it the wrong person even without confirming by calling the receiver which the courier has been sent to..very poor
service.please help me and give my courier to me. my tracking id is...
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B
Binnu1
Jul 13, 2023
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To get refund from the company

Sir my order number D54856010 from Wild stone shipped with DTDC was supposed to arrive on 5th of the july, that evening delivery boy called and asked to take the parcel from 10km away from the provided address but we refused to do so and he immediately ended the call, since then we are waiting for the parcel but it never arrived. The amount of parcel is 526 rupees and now we want refund from the company. I also complained to their costumer...
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N
nisha5eee@gmail.com
Jul 13, 2023
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My package which I ordered from kottakkal Arya vaidya sala is not yet delivered

Address: Chandapura Bangalore

Hi team DTDC courier service is used for my online purchase which is placed 3 week back and it's still not delivered.

My tracking number for dtdc is X44803940

I have been chasing customer support even they are not responding any for my query

And i noticed one more thing that dtd service in chandapura Bangalore is not providing any service properly. They are not responding calls....
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S
S@ggii
from Bengaluru, Karnataka
Jul 11, 2023
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Led tv broken while shipping

My name is sagar kumar from bihar. I have used dtdc courier service to ship my product AK 43" UHD LED TV with consignment number: D29136153 from nalanda(bihar) to bangalore (karnataka). Shipment delivered on 28.06.2023.

But my tv broken while shipping, i have given many complaints to dtdc customer care with all relevant videos and picture and the invoice which was provided by the courier guy but no one responding. I paid...
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G
Gupteswari Nimala
Jul 11, 2023
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Paper work required OTR

Address: Aaradhya boys pg , uppal , surya nagar colony , Hyderabad
Website: Dtdc courier service

I courior a parcel on 5.7.23. it's on paper work required OTR and undelivered. Please send me the order between 10 to 11:30 am quickly...
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