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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 283

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M
Manmohan Anand
from Mumbai, Maharashtra
Apr 13, 2015
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Improper renewal of service contract and non attendance to REQ

Address: Mumbai City, Maharashtra

I bought ST 2000 in 90s and it is throughout under maintenance contract. My multiple requests for non functioning of booster motor pump have not been attended to properly. The last being REQ [protected]. Before that Motor was replaced but it was not working. There was no response to repeated phone calls. It was found by me that electric connections were not properly joined. It is evide4nt that your service boys are not properly trained. What...
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NADORIN
from Ernakulam, Kerala
Apr 13, 2015
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Non-Compliance of Complaint

Address: Ernakulam, Kerala

I registered a complaint on 06 Apr 15 regarding problem with the RO+UV purifier, the complaint no.being 91625559. I have been calling the Aqua sure helpline number consecutively from the day I lodged the complaint.The response is that they will be sending someone to look into the matter but till date nobody has showed up. Being a defence establishment with rigorous day-to-day jobs, we are facing difficulties due to insufficient supply of...
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praveenaganesan
from Erode, Tamil Nadu
Apr 11, 2015
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Installation not done

Address: Chennai, Tamil Nadu

The water purifier was bought on17/03/15 receipt no :143 no - 010382, till now it is not installed.As we are working people .When we call them for follow up our calls are diverted for many persons start from manager level, team lead, technician and so on.Even after repeated instruction asking not to report during working hours(8 A.M - 4 P.M), they a make a point to do so just to record customer not available. When we call them to attendend...
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R
Raghavendra.peniji
from Chennai, Tamil Nadu
Apr 11, 2015
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Product not received - no proper response from sales person

Address: Bangalore, Karnataka

Hi I am Raghavendra Kumar PGV and booked a Eureka Forbes Aquaguard Magna Order # [protected], through a sales person Mohan Kumar Mobile# [protected] on 4.4.2015. My mobile no [protected] and email id is raghavendra.[protected]@gmail.com. He said that the product will be delivered by Tuesday 7th April 2015 and took an amount of Rs.17990/-, the amount online for the same product is Rs.17490/-. No details of additional Rs. 500/-. I did not...
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G
Girish C
from Pune, Maharashtra
Apr 11, 2015
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Service Request Unattended for AquaSure Water Purifier - PLEASE THNK AGAIN

Address: Bangalore, Karnataka

I had raised a re-installation request on 28-Mar. SR #91565187. Nobody called or attended after that. Called twice later and complained, but executives only gave false hopes. Raised a complaint in website. SR #[protected]. This also is not attended yet Customer care gave a Branch manager no. Ms.Sudha Raj and the no. is not reachable or no response. This shows their very poor service and no value to customers. My request to any new buyers...
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S
seemakiranu
from Gurgaon, Haryana
Apr 11, 2015
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Water filter service request never addressed

I have never seen such a ridiculos service as of Eureka Forbes. They take the service request and never send anyone. Keep calling the customer center, many a times none pick the call and you get a message all customer service executives are busy. i am due for a filter change more than 4 months but these irresponsible guys do not turn up. Wureka has pathetic service! NEVER BUY IT!...
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Address: Bangalore, Karnataka

Hi, We had ordered for eureka forbes water purifier, one of your representatives had come home and accepted the complete payment for the product promising delivery of it in 3 business days(order number:[protected].It has been 12 days since and i have not received the product .Each time i call i hear some or the other excuse but have not got the product delivered home. We have registered two complaints with your customer care center and...
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D
daninand123
from Indore, Madhya Pradesh
Apr 10, 2015
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Filter candle not being changed

Address: Indore, Madhya Pradesh

Hi, I live in Choithram Hospital campus, Manik baug road, Indore. My water filter is Forbes Aquaflo Designa, purchased in Pune in the year 2006/7. Its filter candle was last changed in July'14. It is to be replaced after 6 months. I have been calling Mr. Ram kunwar, local, Eureka Forbes, service in charge. He promised to come many times but never turned up. Some weeks ago, I got a call from the company. I told this matter to them. They...
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M
Meenakkshi kain
from Mumbai, Maharashtra
Apr 10, 2015
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service do not provide after many reminder calls

I would like to inform you, you & your team only interested into sale your product instead provide services. after many calls, reminders your executive Ramesh Jaiswar has no time to provide demo for vaccum cleaner yet. he is making excuses only to not to provide services to his customers. he has commited me many times to reach my place for demo service but did not reached yet. I purchased 2 products from him on 12th Dec 2014 without...
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J
jitu1809
from Ambala, Haryana
Apr 9, 2015
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No services provided

Address: Hisar, Haryana

I have first complained about not proper functioning of my Purifier ( Enhance RO) on 28.03.2015 through customer care then repeated calls & also Through SMS but till date not attended by any one. Complaint nos. [protected], [protected], [protected], [protected], [protected] Jitendra Kr. Gupta...
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A
Avinoy
from Gurgaon, Haryana
Apr 9, 2015
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Aquaguard Compact - No free servicing for the 1st year

Address: Pune, Maharashtra

I bought Aquaguard Compact a year back (technically it was forced on us as their representative begged, cried and did everything to sell that product). As promised there was supposed to be a free servicing and change of filter within a year, which never happened. Now finally when I succeeded to reach out to them they are saying that I will have to pay for it. The best was their technician (Pramod Mandavade - [protected])who very...
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HARNATH CH
from Mumbai, Maharashtra
Apr 8, 2015
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Service Request # 0080984701 dt 03-04-2015

Sir, I wish to bring to your notice as a last recourse after making frantic efforts in reaching the concerned in the subject regard. It may be observed that the request bearing # [protected] has been made on[protected] and to anyone’s dismay, it has not been resolved till now. The Hyderabad telephone[protected] of Eureka Forbes is continuously out of reach and even the corporate office number of[protected] does not respond to the...
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H
Harsha Pirgal
from Robertsonpet, Karnataka
Apr 8, 2015
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Aquaguard water purifier for code AQCLBLPUM, sl no. 2002662

Address: Bangalore, Karnataka

I have placed many complaints so far through your phone number but I disgusted, disheartened and annoyed with your brand and service. This is not only because there's no response from your service end but also your product needs some check as it faults n number of times. I am very honest your brand has dissatisfied me thoroughly and also your service executive are pathetic. I am very sorry to say if you people want good publicity then please...
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B
bak007
from Mumbai, Maharashtra
Apr 7, 2015
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Aquaguard classic not repaired since more than 20 days

Address: Uttara Kannada, Karnataka

I had booked a complaint in the first week of Mar 2015 regarding my aqua guard classic water purifier not switching on with Karwar office Tel:[protected]. After a week on rep Mr. Sai Kiran visited and told me that a fuse had gone and immediately replaced the fuse. After replacing the fuse and immediately on switching ON, the PCB just burnt due to short circuit right in front of me. The rep immediately stated that there was a fault in the...
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M
Munirajcs
from Delhi, Delhi
Apr 7, 2015
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Aquagaurd parts got faliure within 4 months from the date of purchase and not working till date

I had purchased Aquaguard in Dec 8, 2014. It got repaired on 24th Dec. I have chased for service and found the fault on 8th Dec where UV lamp got failure. I was replaced and again it got failure. Two times it was replaced and now PCP part was not working. Meanwhile, while servicing the body got cracked. I was not happy with the service and the product provided. UV lamp was failed two times and now PCP was also failed. While servicing, one...
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F
fk7951
from Delhi, Delhi
Apr 7, 2015
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No service as promised

Address: Raigad, Maharashtra

Again, after changing filter on November 11, 2014, since then no one has come to my house for servicing of Aquaguard Enhance RO+UV Water purifier. Please send someone for servicing and checking the water quality as soon as possible. The guy promised 4 free services while changing the filter. My neighbours have Kent Purifier, they are receiving free 4 service per year regularly as promised, than why Eureka Forbes is doing this. I feel...
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S
Saransh Khattar
from Delhi, Delhi
Apr 7, 2015
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Disappointment and deficient services

Address: Panchkula, Haryana

Sir/Mam Eureka fobes earns a good reputation in market . Believing the same I purchased a R.O on name of Mr Suresh Khattar installed in House no. 892, sector - 8, panchkula (Haryana), +91-[protected] . I am an advocate and also associated with big real estate projects . I am planning to purchase around 300 R.O systems for the project Trishla City, on zirakpur patiala highway . Personally i had the worst experience since your product...
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S
sanjuv999
from Bengaluru, Karnataka
Apr 5, 2015
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Brand new Vacuum Cleaner Trendy Steel Not working as expected

Address: Bangalore, Karnataka

I would like to complain against Eureka Forbes. Despite repeated complaints, they have not solved my problem in Vacuum Cleaner model -Trendy Steel. I purchased this model a few months back. I used it twice. After that the suction power of the model reduced. I contacted customer care and they sent a person Harish 2 month back. He checked and told that hose pipe had to be changed and will get the hose pipe if ready. After that, since 2 months...
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A
arunagyan
from Mumbai, Maharashtra
Apr 5, 2015
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vaccum cleaner model supremo

Address: Lucknow, Uttar Pradesh

i have asked your lucknow unit head mr abhishek for providing rubber pipe needed for cleaning but even after lapse of one month i couldnt get it and they told me now it is no longer available with company. my unit is useless without that attachement . please rectify it. at the earliest. gyan pathak c-3 sector i aliganj lucknow 226024 up mob no is [protected]....
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D
dynamicnilanjan
from Ghatal, West Bengal
Apr 5, 2015
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FORGERY IN REPLACING FILTER AND IRON GUARDS

Address: Howrah, West Bengal

I have purchased 1 Aquaguard Classic Water Purifier on 18/04/2014. the product was under warranty upto 17/04/2015. The product when purchased was delivered by one of the sales representatives.naed Mr. Prosenjit Bose Lord's Appartment, 21/2, Khetra Mohan Banerjee Lane, Mandirtala, Howrah - 711 102, Mobile No. [protected]. Recently this guy called me and ask me change the filter and the ironguard as it has already been due for a change. I agreed...
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