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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 286

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O
oprasad
from Hyderabad, Telangana
Mar 22, 2015
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Non response after registering complaint

Address: Pune, Maharashtra

Complaint lodged telephonically vide no. 80749784 dated 20.3.2015 with Eureka Forbes for Aqua Guard R/O. No response yet. Water dropping continues from unit serial no. 11864 of R/O. Customer code [protected]. Eureka Forbes is good in offers/promises for maintenance but worse in keeping the contract promises. O. Prasad I 403, Laburnum Park Magarpatta city, Pune 411013. Mob [protected]...
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H
HirenS
from Pune, Maharashtra
Mar 22, 2015
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Aquaguard i-nova front cover replacement

Address: Pune, Maharashtra

Dear Sir/ Madam, I have Aquaguard i-nova water purifier at my home which is under AMC. It's on-off switch Button which is on front panel of machine has become loose and not working properly. Once water was not coming from purifier even after starting Aquaguard. Technician from Eureca Forbes had come in the month of January. He temporarily fixed button using cello tape. He told me that threads for fitting switch button sub-assembly on front...
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Ramaparam
from Hyderabad, Telangana
Mar 20, 2015
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To know the acceptable TDS level range for drinking water of Erekaforbes RO-UV fwater filter

Address: Hyderabad, Andhra Pradesh

Dear Sir, Kindly tell me the acceptable level of TDS level range minimum and maximum for Eureka Forbes Water filter of RO+UV model. What is the problem if it goes below minimum and if it goes above the maximum level. No body clarifies in your company. Whether they don't know or they try to avoid. Being a company you cannot avoid the me the customer. I want the clear cut answer from your end. Being the Eureka forbes filter customer,...
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Shashikantmakwana
from Delhi, Delhi
Mar 20, 2015
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Irresponsive behaviour by Service Supervisor at Vadodara.

Address: Vadodara, Gujarat

Respected Sir / Madam, I had purchased one EUROCLEAN STORM HIGH PRESSURE CLEANER [protected], ITEM CODE : GFCDEHPST00000 vide Inv. No. [protected] & Order No.[protected] on 06.02.2014. No paper was handed by the sales executive Mr. Parth Patel at the time of delivery. The Gun of the M/C started leaking badly hence I called Service Deptt. & a representative was sent by the deptt. to my residence. He collected the Gun on 09.11.2014...
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P
PSAR
Mar 20, 2015
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Request for service

Address: Ernakulam, Kerala

I have one Nova model Aquaguard.My Customer ID [protected]. I had lodge a service request No. [protected] dated 09.03.2015 at around 9.15 A.M for changing the block since earlier AMC has already over.

But in-spite of several phone call to your customer care, I only received the assurance and no representative attended till date.

Can you send your representative to resolve the problem immediately without any further...
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C
cynsyl
from Chennai, Tamil Nadu
Mar 20, 2015
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Amc visit / refill change not done

Address: Chennai, Tamil Nadu

In March 2013 I had paid an Annual Maintenance Contract fee of Rs.7430/- to Mr.Vinayagam-Poonamallee-Chennai branch to Eureka Forbes for a period of 2 years. No one has turned up for the servicing in Mar'14 till date. Your AMc payment receipt No. is 21492584. I have already booked a complaint and no response to that also. complaint no.[protected]. Kindly change/extend the AMC period to 2015 to 2017 and arrange to send your executive immediately....
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R
rosymenezes
from Mumbai, Maharashtra
Mar 19, 2015
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No servicing done in the last one year

Address: Mumbai City, Maharashtra

In March 2014 I had paid an Annual Maintenance Contract fee of Rs.3800/- appx to Eureka Forbes for a period of 3 years. Its been a year and noone has turned up for the servicing which should have been done twice in the past year. However, I had received a call from the executive Mr. Vikas on 11th March inquiring about the availability at my residence, I had informed him to come on saturday 14th March. Till afternoon as he did not turn...
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Address: Hyderabad, Andhra Pradesh

Order details: Order number:[protected] Customer ID: [protected] Last week we have ordered your product AQUAGUARD BOOSTER through the branch ''P NO 2B SAMA MOHAN REDDY COMPLEX 3RD FLOOR SRI ‘GANESH NAGAR COLONY PANNAMAGUDA VANASTALIPURAM OPP PANNAMA GODOWN, For Sales Enquiries: [protected]'' (we paid total amount in cash on delivery. ) Details of your Employ: Anil, Employer ID: 907325 Unfortunately the product is faulty and...
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A
ambarishkulkarni
from Mumbai, Maharashtra
Mar 18, 2015
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Faulty Euro Diva

Address: Pune, Maharashtra

Hello, I had purchased Euro Diva from Flipkart around 4-5 months back. I have done the follow ups, but no one has responded well. There is no reply from there side. The faulty piece have been taken by there representative is also not answerable....
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M
Mohan MD
from Mumbai, Maharashtra
Mar 17, 2015
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Received Defective Item/ No Replacment / No Refund/ Pathetic Service

Address: Thane, Maharashtra

I HAVE PURCHASED EUROCLEAN WET & DRY VACCUM CLEANER MODEL ON 06/02/2015 ORDER NO[protected] FROM KALYAN BRANCH. FROM DAY ONE THE PRODUCT ENCOUNTERD PROBLEMS AND 3 TIMES SERVICE PERSON VISITED FOR SAME ISSUE & FOUND CODE VINDING PARTS TO BE REPLACED AFTER SO MANY FOLLOWUPS BUT NO UPDATE FROM SALES & TECHNICAL TEAM 45 DAYS LEFT TILL I HAVE NOT RECEIVED REPLACEMENT & TOTALLY UPSET WITH PATHETIC SERVICE OF EUREKA FORCE . MY EARNEST...
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Ravi Panjwani
Mar 17, 2015
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Pathetic Sevice - Customer Code - 1002596880

Address: Bangalore, Karnataka

Last Year i have taken an AMC on Component Number: [protected] Product Code: GWPDREVIV00000 Product Description: AG REVIVA(WATER FILTER CUM PURIFIER) Located At: AMC Status: IC AMC Renewal Date: [protected] AMC Start Date: [protected] AMC END Date: [protected] Not even once the service guy has come and done any service for Last full year. So please refund me back the complete amount of AMC paid as I wont be interested anymore...
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M
manjappa
from Gurgaon, Haryana
Mar 16, 2015
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not giving wall mounting stand

Address: Haveri, Karnataka

hi sir I perches aqua sure (Springfresh DX) 13/10/2014 . sir ur person not giving free item wall mounting stand, now i want that stand please give me and please contact my number [protected] Thank you sir...
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srini_2708
from Mumbai, Maharashtra
Mar 16, 2015
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Eureka Forbes - Aquasure Water Purifier - Not working properly

Address: Hyderabad, Andhra Pradesh

Hi Team, I have raised a request with request no # 80676436 yesterday saying that my Aqua Sure water purifier is not working. It was told to me that within 24 hrs one of the service engineer will come and attend the problem. But till now no one has turned up to fix the problem. We are facing a serious problem in consuming the drinking water as we have this water purifier fixed to the drinking water tap. Request please check and action...
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roshan jonas
from Mumbai, Maharashtra
Mar 16, 2015
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Delay in Delivery

Address: Bangalore, Karnataka

My name is Roshan, called Eureka Forbes for a new water purifier, My Order # is [protected]. I paid the full amount of 15, 500rs for Enhance Ro. I was told that the product will be delivered in 2 days by the sales representative and now it's been over a week and i haven't received my product yet for which I have paid in full cash. Nobody seems to care or call back to keep me notified even, i have been calling for one week and all...
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DheerajChauhan
from Noida, Uttar Pradesh
Mar 16, 2015
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Non delivery of product purchased online through Eureka Forbes website

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, I had purchased one of the products of Eureka Forbes Aquaguard (AQUASURE NANO RO) from Eureka Forbes online portal, i.e. http://www.eurekaforbes.com/ShoppingCart/ on 1st of Mar 2015 but requested product has not been delivered to shipping address yet. I lodged a complaint on 11th Mar 2015 regarding this at customer care # 39883333 and they provided me reference number of the same as 91430202. I am calling them approx 2-3 times daily...
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B
baleshwar.g
from Chennai, Tamil Nadu
Mar 16, 2015
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excess payment debited reg.. EMI SCHEME

Address: Coimbatore, Tamil Nadu

with reference to the above subject i bought a new aquaguard classic model water purifier vide Dc. no. 24746621 dated 19.12.2014 thro emi. Rs. 919 scheme for 10 months. the first month of emi. Rs. 919 debited on 16 th Jan.2015. The second due Rs. 1319 debited 17th of feb.2015. instead of Rs. 919. I discussed with Mr. Kanagasabai Manager coimbatore Branch. He asked to contact their accounts Dept. Mr. vinodh He promised to adjust in the...
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S
skd2356
from Kolkata, West Bengal
Mar 15, 2015
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non availability of spares

Address: Khordha, Odisha

I have a aquaguard clasic filter. The nozzle pipe connecting water supply to the aquaguard got damaged. It is neither available in open market nor at your service center. More over service center personel are of little help. I do not want to enter into a AMC contract, this policy of the company is restrictive trade practice and i plan to lodge a complain with Competition Commission of india...
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D
dikins
from Delhi, Delhi
Mar 15, 2015
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AMC services of Eureka Forbes RO

Address: New Delhi, Delhi

I was a proud owner Eureka Forbes Auqasure RO water purifier 3 months back. But the recent turn of events has just eroded away my confidence in the quality of Eureka Forbes products & services. After one year for satisfactory usages of RO, I took AMC of the product trusting the services in Nov’15. As per terms all the filters were replaced and service guy assured me that I need not worry for one more year. Now I realize that was an...
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deepakkutty
from Mumbai, Maharashtra
Mar 14, 2015
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Non Delivery of Water Purifier

Address: Mumbai City, Maharashtra

I had purchased a water purifier Aquaguard AG - MAGNA RO+UV, (Customer Id [protected]) on 28-Feb 2014 and I was told it would be delivered by 4-Mar0-2015. It has been 10 days since the las date but the delivery has not happened. The reason always has been given by the logistics company that delivery is not possible after 6:30 PM on a working day or has not been delivered as agreed on saturday. Looking at the pathetic situation I had also...
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sureshkumarA
from Bengaluru, Karnataka
Mar 14, 2015
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Water taste changed ,complained in eureka forbes customer care no one responed.

Address: Coimbatore, Tamil Nadu

I am using Eureka Forbes Total Enhance RO. water taste changed, I complained in customer service and I asked to check my unit .No one coming to service.80567211, 80605030, 80633067, 80657229, these are my complaint number.I dont no how to get service...
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