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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 285

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S
Srinivasan Vedam
from Mumbai, Maharashtra
Mar 30, 2015
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Inferior quality TDS filter / cartridges at the time of AMC for Enhance green RO model resulting in hard water + RO not working

Address: Mumbai City, Maharashtra

We had purchased Eureka Forbes Water Purifier - ENHANCE RO + UV model last year in January/ February 2014. The model was suggested by one Mr. Washim and Abhaya of your company after prolonged technical discussions. Now that we have completed one year, based on the recommendations from your office, we have entered into Annual Maintenance Contract (AMC) on 24th March 2015. The technician have changed the filters and candles last week...
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Md Ariff
Mar 29, 2015
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Installation of my new water purifier

Address: Chennai, Tamil Nadu

I have bought my product (Aqua guard Magna) via online and its delivered on 27th March. I tried accessing the online portal for requesting for installation but it displays me an error message as "Please enter valid customer id". My Customer id is [protected]. I have called the customer care and raised a request 28th March. They told with in 24 hours a person will come for installation but no one has come. Today(29th March) again called and...
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pramo74
from Gurgaon, Haryana
Mar 29, 2015
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Didn't deliverd the item

Address: Ghaziabad, Uttar Pradesh

Customer ID is [protected] My transaction id is[protected] On Mar 24, 2015 Online i placed order at http://www.eurekaforbes.com/ for AQUAGUARD ENHANCE GREEN RO and the payment was successful But till date i didn't get any recent update from their end for the time of delivery. Because they supposed to deliver the item on 29th March 2015. I don't want anymore item from them because they have taken my money and not delivering the item...
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RakeshTiwari
from Kolkata, West Bengal
Mar 27, 2015
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Customer care executive not attending the call. (No tollfree number)

Address: Kolkata, West Bengal

Eureka forbes customer care service is not responsive. I dialed their number twice[protected] . Both times the automated voices asked me to dial some number to talk to customer care executive and both time they kept me on hold for a while then automatically rejected my call. I have been charged for these calls as Eureka forbes have no tollfree number. i have internet so i applied online finally. but what about those who don;t have internet...
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Soma19
from Kolkata, West Bengal
Mar 27, 2015
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issue of lack of commitment, customer harassment and negligence towards service.

Address: Kolkata, West Bengal

I had purchased one aqua guard and Eureka XForce machile to clean my home in the month of January 2015. After telling a lot of times not to put my check on or before 2nd February 2015, they put both my checks before 30th January 2015. We had to arrange money by lending from outside as we had to give rent and car loan. Secondly, my new Aqua Guard needed a minimum repair of 10-15 times as the machine was defective. I made calls after calls...
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Rajoriadass
from Pune, Maharashtra
Mar 27, 2015
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Non-attending the service of AMC intime

Address: Pune, Maharashtra

I, Vikram Rajoria, am holding Aquaguard NOVA and under AMC wef 04 Sep, 2013 to 03.Sep.16 vide contact Receipt No.[protected], My mechine is due for service but no body reported for serving. All contact nos noted from various source are not working not attending inspite of reporting the matter through internet. Kindly look into the matter and get my machine service immediately to avoid unhygienic of drinking water. My home address is as...
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atish71
from Kurla (East), Maharashtra
Mar 27, 2015
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ONCE AGAIN Worst Service Experience by Eureka Forbes

Address: Mumbai City, Maharashtra

Hello, I am Atish Ajgekar. I am from Kurla (East), Mumbai. I purchased Aquaguard Prime UV+UF water purifier in October, 2014. I had filed a complaint about the WORST service by Aquaguard in October, 2014. This is my second WORST service experience. On 25th March, 2015, a person came to my house from Aquaguard. His name is Manjunath ([protected]). He said that the free service checkup is done after 6 months of purchase. I am surprised...
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sanjuv999
from Bengaluru, Karnataka
Mar 27, 2015
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Vacuum Cleaner not working properly

Address: Bangalore, Karnataka

With my hard earned money, I bought a Trendy Steel Vacuum cleaner few months back. It is still in warranty. I used it twice but now the suction power is less. I complained to the helpline and a person Harish checked and told that the hose pipe needs to be changed. After that since 2 months, every time I call him, he says that the hose pipe has not yet come.I am tired of calling up the helpline again and again and complaining. I can't even...
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raman randev
from Bengaluru, Karnataka
Mar 26, 2015
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candle and service not provided by the service centre against 2years AMC contract

Address: Amritsar, Punjab

sir, i have AMC contract period from 26/03/2014 to 25/03/2016 but the owner money kalia service centre amritsar punjab has not provided me any service and candle of my water purifier till today. on contact she refuse to provide me the same. which is cheating and fraud with the consumer. please help me. my contract no is[protected]...
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Milagres Rebelo
from Hyderabad, Telangana
Mar 26, 2015
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Aqua Guard complaint No. 0080688210 dated 16.03.15

Address: North Goa, Goa

My Aqua Guard has to be serviced but when we call the Porvorim(Goa) office they dont pick up the phone. If they pick up the phone they will only give some mobile nos. of technicians who don't pick up the phones. After repeated calls they only assure us that they will come in the evening which never happens. This seems to be the speciality of Eureka forbes. In my locality I had recommended at least 5 nos. Aqua Guards because we were assured...
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abhay_jet
Mar 26, 2015
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water purified not working properly

Address: Muzaffarpur, Bihar

▼ Hide quoted text [protected] Forwarded message[protected] From: "abhay kumar" <[protected]@gmail.com> Date: Mar 26, 2015 5:52 PM Subject: Complain To: <[protected]@eurekaforbes.com> Cc: Dear eureka team I have facing problem again and again I have talk with your local team in muzaffarpur Bihar many times but no one give me proper solution before two months your local service provider ishika service no give me proper...
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Ashok ksingh
from Delhi, Delhi
Mar 26, 2015
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Feeling cheated

Address: New Delhi, Delhi

Dear Sir, I purchased an aqua guard RO - Reviva for 14, 000/- from you, for my own use at my residence at Flat No.10, Plot No.45, Kailash Appartment, I.P.Extension, New Delhi 110092, by calling at your Bombay office. The payment was collected by Mr. Pandey (Mob. No. [protected]) who called himself that he was Sr. Manager of the company, of this locality. I made the payment through Credit card. During he sale, he delivered the RO,...
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amit28nov
Mar 25, 2015
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UV Prime filter not working

Address: Mumbai City, Maharashtra

Hi, I bought a eureka Forbes aqua sure UV Prime filter in October 2014. From the month of November it started giving bad smell in water. I complained many times, they service many times but till date it is not resolved. Due to that my family suffering from gastric problem. On insisting they given a lab test that there filter is ok but still that bad smell is coming. Now when I asked for replacement then the area manger is saying that...
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ArunKrish15
Mar 25, 2015
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Complaint no: 91508330 - ORDER CANCELLATION

Address: Chennai, Tamil Nadu

Earlier i had an issue with product deliverance. Finally I had received the product after one month.. Now after receiving the product the purified water's TDS level is more than 300.. Service person came home & checked the device, this device's maximum capacity seems to be this for my area. But this wasn't told by Mr.Punithan (Emp Code: 9029736).. Also i enquired about the AMC charges for the device. He bluffed saying that it wont...
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sarfarazkhan99
Mar 25, 2015
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my problem not solved

Address: Washim, Maharashtra

Dear sir, I am using Aquaguard Reviva RO water purifieri n between there was pump problem And my machine is in off condition from September 2014 and have Five complaint numbers are 78136135/78252116/78287939/78477911/80677256/80759804 and first complaint under Warranty but today my machine in paid but my complaint from 12/September/2014 is not resolving so Sir, please resolve my problem under Warranty. Thanks & Regards, [protected]...
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Swati Patnaik
from Gurgaon, Haryana
Mar 24, 2015
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Defective piece from Day 1

Address: Bangalore, Karnataka

Got cheated by Sales Person named Shiva(Ph. [protected]). He said its the best product, AQUAGUARD MAGNA HD RO+UV WATER PURIFIER and launched into market 2 yrs back, but from the service person we came to know it was launched 2 months back. It started with water leakage immediately after installation, now it is water never gets filled in the tank. After repetitive complaints that there is no water coming. Rather for half litre of water it...
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Address: Ernakulam, Kerala

I lodged complain/ service request no. [protected] dated 09.03.2015 but till date no one attended. My customer ID [protected]. I had contacted several times to the phone no. 39883333 but did not get any suitable reply. I cannot understand what is the problem. Eureka Forbes is harassing me last 15 days. It is not expected from Eureka Forbes.SHAME for your service. SHAME, SHAME....
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Raju Nebhnani
from Pune, Maharashtra
Mar 23, 2015
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Complaint for non service of aqua guard machines.Customer Code : 1000253879 & 1000229864

Address: Pune, Maharashtra

23rd March, 2015 To, The Chairman, Eureka Forbes Subject : Complaint for non service of aqua guard machines. Customer Code : [protected] & [protected] Dear Sir/Madam, This is with regard to services which were supposed to be rendered to us according to the contracts but were not given. In spite o[censored]s having a three year service contract for Costumer Code No. [protected], which ended on 31st August, 2011, for the one & half...
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Anitha Subramanian
from Delhi, Delhi
Mar 23, 2015
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bad service and worst helpline

Address: Bangalore, Karnataka

Dear Service provider: We had contacted Eureka through[protected] for aquaguard. After two days of contact the sales team sent a guy named Naik emp code: 9055202 to residence . We paid in full for the product through Credit card. Voucher number: 054653. He gave his contact number as: [protected]. Now the product has not been delivered. His number says "it does not exisist". Eureka Forbes cheated us. The customer care was very rude...
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Vijay5380
from Chennai, Tamil Nadu
Mar 22, 2015
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Nano Plus Purified gone on fault within 3 months

Address: Chennai, Tamil Nadu

I have bought a Nano Pure 11 stage purification with 3 stage production on 7th April 2013. It was not even worked for 5 months where as the first complaint given to the customer care on 26th August, 2013 and the complaint number for the same given to me is 27639. They have sent so many engineers for servicing it and so many spares were changed and even after it is not working. There are nearabout 4 to 5 service person had visited my...
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