Claimed

Eureka Forbes Complaints & Reviews

3.1
Updated: Dec 17, 2024
Complaints 7797
Resolved
4408
Unresolved
3389
Contacts

File a complaint to Eureka Forbes

Having problems with Eureka Forbes?

File a complaint and get it resolved by Eureka Forbes customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Eureka Forbes reviews & complaints page 284

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
d4pravi
from Bengaluru, Karnataka
Apr 5, 2015
Resolved
Report
Copy
Resolved

Not replacing board and sensor of water purifier within AMC period

Address: Malappuram, Kerala

Purchased water purifier in 2009 (Model-Crystal), Now in AMC period up to march 2016, Water purifier was partially complaint since November 2014 and informed the franchisee over phone.After the repeated calls, in January 2015 a Technician came at home, checked the purifier and informed that sensor to be replaced, then there was no response from their side, so after the repeated calls another technician came at home with a sensor on 23/03/2015,...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
helendcruz
from Valpoy, Goa
Apr 5, 2015
Resolved
Report
Copy
Resolved

Non attending complaint

AG Total Nova Water filter back frame has become brittle and fallen off. The unit was due for service on 26-MAR-2015 under AMC in force. My complaint is registered under No [protected] dated 13-MAR-2015 and inspite of several calls on mobile No: [protected] of Goa area (Mr Mathran) no action is forthcoming. This is second complaint for Most unreliable after sales service/AMC. Pls keep that in mind when you buy any product from Eureka Forbes....
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Abhishek Karambelkar
Apr 5, 2015
Report
Copy

Lapse of Services provided under Maintenance contract for 3 years

Address: Mumbai City, Maharashtra

I have purchased Eureka Forbes Crystal Water purifier and enrolled for Maintenance contract from Oct 2013 till Oct 2016. In the past 18 months only 1 Service is done and there is no proactive calling for Reminder ( every 6 months) from the Franchise. Please take a note of this and extend my Lapse services by further 6 months. Customer Code: [protected]....
Helpful
Found this helpful?
1 Comment
Report
Copy
V
V M Naidu
from Mumbai, Maharashtra
Apr 5, 2015
Resolved
Report
Copy
Resolved

Not attending "EUROVIGIL" security system complaint last 20 days

Address: Bangalore, Karnataka

I have register my complaint 20 days back with Eureka Forbes since Security System not functioning. The complaint was closed without attending. Once again i registered my complaint on 28/03/2015 vide complaint number 80880855 unfortunately till today nobody attended. I am calling them every day to find out status of the complaint but there is proper response and nobody attending to sort out the same. I invested around 40000/- to get this...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mayankgupt
from Mumbai, Maharashtra
Apr 4, 2015
Resolved
Report
Copy
Resolved

Customer Code: 1003853969, Complaint Number: 91514022, Service not done inspite of repeatedly calling Customer Care

Address: Bangalore, Karnataka

Hi, This is to inform you that I, R K Gupta (Customer Code: [protected]) had renewed the annual AMC (Platinum) on 25/10/2014 by giving Citibank cheque no 036250 to Prashanth (+91-[protected]) working with JP Services Jayanagar. I was told at the time renewal that every four months service shall be done automatically. I waited till Feb end 2015 (4 months from Oct, 2014) and thought that the service will be done automatically but nobody...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
tarunvanvari
from Mumbai, Maharashtra
Apr 4, 2015
Report
Copy

Cockroach in the Machine

Address: Mumbai City, Maharashtra

I had purchase Enhance machine in October 2014...When the service technician came...the machine was fill with cockroach...we request him to please the change the machine immediately..but he said the seal was not proper and he has adjusted with a sealant...next day my son again spot the cockroaches...after I have being only given false promise ...I am horrified by this act of the company, , , , , I shall sent pictures to all our whats up and...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
V
Vineet Rajpal
from Gurgaon, Haryana
Apr 3, 2015
Report
Copy

Wrong filter installed

Address: New Delhi, Delhi

Dear Sir / Mam, I have got enhanced UV+ installed and got the AMC renewed today from Eureka authorised service centre. However earlier in the machine the "Miracle" metal remover was installed was of big size but newly installed "Miracle" filter size is less than half of what was installed earlier (pics attached). Please confirm for its genuineness and whether it will work on same lines as was installed earlier and I understand now...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyothish Kumar
from Gurgaon, Haryana
Apr 3, 2015
Resolved
Report
Copy
Resolved

water filter not working-complained several times

Address: New Delhi, Delhi

I took AMC in Oct 2014 for 2 years and paid ~Rs. 9500/-. That time the technician told there will be 4 yearly services and if there is any complaint, they would attend with in 24 hrs. Once they changed all the filters in Oct/Nov.14. Since then there is leakage of water and I am very much fed up with these bloody people, neither they are calling back nor they are sending anybody to rectify this issue. Now its switch does not come in automode...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dineshnetwork
from Bengaluru, Karnataka
Apr 2, 2015
Resolved
Report
Copy
Resolved

Aqua Sure Nano RO Water Purifier - Not Working - Poor Response from Customer Service.

Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

We have bought Auqa Sure Nano RO Water Purifier in Online Dated. 20/10/14. But We didnt get the purity of Water till now & Not even used the product. We have complainted through Customer care for several times. A Person from you side came and told problem in membarine and it will be changed under warrenty. But then onwards no response from the Aqua Guard. Finally I have decided to suggest to dont buy these Eureka Forbes any products because...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
drravinder kaur khurana
from Gurgaon, Haryana
Apr 2, 2015
Report
Copy

hepa filter/all filters for AIR PROCESSOR 2000(AIR PURIFIER IONIZER)

Address: Faridabad, Haryana

THIS IS TO BRING TO YOUR KIND NOTICE THAT I, DR GURMEET SINGH CHABBRA, AT PRESENT RESIDENT OF FARIDABAD, HARYANA, HAD BOUGHT AIR PURIFIER AMCOR AIR PROCESSOR 2000, SLNO[protected]B CODE-10151), PRODUCT CODE112, MONTH /YEAR 03/03. WE HAVE BEEN REPEATEDLY COMPLAINING FOR ALL FILTERS AT LOCAL AND HELPLINE NUMBERS BUT NEVER GOT ATTENTION. PLEASE LET US KNOW IF ANY THING CAN BE DONE OR NOT. I EXPECT A POSITIVE ANSWER FROM A WORLD KNOWN COMPANY...
Helpful
Found this helpful?
3 Comments
Report
Copy
D
deepakkutty
from Mumbai, Maharashtra
Apr 2, 2015
Report
Copy

Non Refund of cancellation done due to non delivery

Address: Mumbai City, Maharashtra

I had purchased Aqua Guard RO+UV on 28 Feb 2015 (customer id: [protected], transaction no. 33953 ). I proceeded for cancellation since they could not deliver on time. After multiple interactions with different customer executives for cancellation both on email and telephone, they have not proceeded on this. Neither they are confirming if they have cancelled the product nor giving a reference no. for this grievance. The cancellation was request...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kamleshvip7
Apr 2, 2015
Resolved
Report
Copy
Resolved

no one responded even after 5 time ciooplaint registration

Address: Ghaziabad, Uttar Pradesh

I am calling eureka forbes costomer care since 19th March and registered my complain 5 times with service request no 80738856, 80914301, 71968639 But till date no one turned to me for service, not even a single call i have received regarding my complain. I dont know what to do as the customer service team on phone are mindless and ask again and again the same questions and they are not able to communicate properly. This is the situation...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
thulasisatyam
from Bengaluru, Karnataka
Apr 2, 2015
Resolved
Report
Copy
Resolved

no body attend the 2 nd service

Address: Bangalore, Karnataka

sir, i have purchased eureka forbes water purifier duing the year 2014 in the month of april but regret to say that nobody has attended for 2 nd serivice however one phone call received you have to change the water filter sir and get it maintenance contract hence you verify we have purchaed on 29 th April 2014 let they finish 2 nd service and then we think what to do or not to do please instruct your people do the necessary thing and...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
suman.mondal
from Gurgaon, Haryana
Apr 2, 2015
Report
Copy

Product Delivery

Address: Kolkata, West Bengal

This is to notify that I have purchased an Aquaguard Magna product on 26th of March, 2015. But the product has yet not delivered. Your representative is not picking up the phone and no one is able to give me the exact delivery date. I am fully frustrated with your service. Please do some needful. Otherwise I will complain in consumer forum. Customer ID-[protected] Ph No-[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amol Sakhalkar
Apr 1, 2015
Report
Copy

Aquaguard On the Go bottle not received

Address: Pune, Maharashtra

At the time of purchasing the Aquaguard product their Executive told me that if I purchase the product online I will get Aquaguard On the Go worth Rs. 595/- free. Then I purchased Acquaguard product online on 27th Sept 2014 about 6 months passed and still Aquaguard On the Go bottle not received to me I contacted executive many times but no luck. I wrote 3 mails to [protected]@eurekaforbes.com, esther.[protected]@eurekaforbes.com and rajesh.[protected]@eurekaforbes.com...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
pramodj
from Mumbai, Maharashtra
Apr 1, 2015
Report
Copy

Complaint No.80873704

Address: Thane, Maharashtra

Dear Sir / Madam, I have complained about service AMC of purifier (product Booster) at my home. I have three year contract till 05.10.2016. Have called them on Friday 27.05.2015 for service and got complaint no.80873704 and then after calling every day but getting only assurance no service being done. Have also done complaint online vide complaint no.80873900 but still no response....
Helpful
Found this helpful?
2 Comments
Report
Copy
J
john1964
from Delhi, Delhi
Mar 31, 2015
Resolved
Report
Copy
Resolved

water purifier AMC not attended for more than 15 months

Address: Udupi, Karnataka

i have a water purifier for which the AMC was made for the period b/n dec 2012 to dec 2015.as per the agreement every 6 months filter cleaning to be made and every year carbon and filter will have to be changed.the last change of these filters were made on 18/01/2014, that too after several follow ups.this time again when i contacted your karkala local dealer mr.roshan d'mello ([protected]) he expressed his unwilling ness to do so citing the...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Peeyush Bajpai
from Delhi, Delhi
Mar 31, 2015
Resolved
Report
Copy
Resolved

Installation of my new Aquaguard

Address: Gurgaon, Haryana

I have purchased a new Aquaguard reviva 8L from Amazon...before purchasing the product the customer care told me that the installation will be free and you will be charged for stand only. I have than lodged a service request [protected] for installation than the guy told me that the installation will not be free. I have recorded both the calls and would like to know the way I can take this forward. Really dissatisfied with the way these company...
Helpful
Found this helpful?
3 Comments
Report
Copy
B
Binita Doshi
from Mumbai, Maharashtra
Mar 31, 2015
Report
Copy

service of my water purifier

Address: Mumbai City, Maharashtra

Had purchased a aqua guard around 4 years back and the last time I got a service contract for 3 years. Now the concerned person has left the company and no one is responding to my calls for the last month. I was in constant contact with the service provider of my area but of no use. My contact no is [protected]....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
AKASH HUJA
Mar 30, 2015
Report
Copy

No one is responding to our complaint

Address: Lucknow, Uttar Pradesh

We have purchased a spy camara o[censored]reka Fobes last year and now it is not working properly now when we have done complain for this in the company the executive are delaying the work and they are not responding to us .Right now it is under warrenty period also, on april 5 its warrenty will be over after that thay will be having a reason of charging extra money from ous. We want to take a strick action against them and to replace our spy camara....
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR