Food Panda — online payment failed but money not refund

vyjggv

from Ludhiana, Punjab

Oct 24, 2017

Address: Chandigarh, Punjab, 160003

On 18 oct i have order through food panda in kitchen knight at chandigarh i have payment online 349/ but payment was fail and it was deducted from my account after that i have choose cod option but my money is not refund in my account till now ref no is igacfhqoo9 my name is maahi singh iam living in chandigarh i have receive the dinner on 18 oct 17 through kitchen knight by cash payment but my money is not refund as i have describe above

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Food Panda customer support has been notified about the posted complaint.

Oct 25, 2017

Updated by vyjggv My self maahi Singh living in Chandigarh my mob no is [protected] and email id is [protected]@ gmail.com I have ordered through through Foodpanda on 18 Oct 17 one methi malai paneer and eleven rotis total cost was 349/ after discount and GsT in kitchen knight resturent in Chandigarh first I choose online payment but at the last moment during payment it was failed but money deducted from account accts ref no is. IGACFHQOO9 after I choose COD option and I receive the dinner at given time but the money is not refunded in my account till now Foodpanda order received order I'd is r9jr-ipk0

Oct 26, 2017

Updated by vyjggv I have posted a complaint on 25 Oct 17 plz resolve it

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Comments

vyjggv

from Ludhiana, Punjab

Oct 25, 2017

My self maahi Singh from Chandigarh I am a gov employee day before Deepawali on 18 Oct 17 I have ordered through food panda in kitchen knight resturent one methi mlai paneer and eleven rotis the total cost was 349/ after descount and GST I choose online payment and proceed but my payment was fail at last moment but it was deducted from my account after that I choose COD option and take my dinner but till now i have not get refund in my account accts ref no is igacfhqoo9 and food panda order confirm id is r9jr-ipk0

Viswanad

from Nagar Karnul, Telangana

Oct 30, 2017

Don't order from Foodpanda. In biryani got rubber bands and complained to customer service. They have not taken it serious. Don't order bledy [censored]ing Foodpanda.

Kristine Joy Nagasan

Jul 26, 2021

I ordered food in McDo now and paid via gcash.. However, a message popped up that payment failed but the amount was deducted to my gcash account.. How can I get my refund? I wasnt able to screenshot it because it just popped up i think in just a second..