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Food Panda Complaints & Reviews

www.foodpanda.in
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Last updated May 18, 2023
Complaints 945
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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N
Nishit16
from Mumbai, Maharashtra
Sep 5, 2018
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non delivery of order

Address: 400067
Website: Foodpand application from playstore

Dear sir,
Being a new customer i had ordered a dessert from frozen bottles located in kandivali west using coupon code 9...
Your app says that the order is delivered but i did not receive any order on the given address and it's being more than 15 hours of placing the order... Within 20 seconds of placing the order the app says that my order is delivered which is impractical...
I had already paid the amount via card br...
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shamajeevi
from Bengaluru, Karnataka
Sep 5, 2018
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I did not receive refunded money

Address: Bangalore, Karnataka

On 26th august, , i ordered food in food panda and my money was debited, but ordered was not placed... After i got msg that the money will be refunded but till now it not happened very poor response and poor service, in food panda there is no proper communication to resolve the problems and its very stressful and i paid through debit card pay options in the food panda do the needful asap...
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Sougandhi k
from Hyderabad, Telangana
Sep 5, 2018
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milk shake at nine rupees voucher

Website: www.foodora.com

I have ordered a milkshake from food panda. The delivery person did not turn up to deliver me but the status is shown as delivered. The amount is also being deducted from my account.
I tried talking to the support team but none turned up. The offers in food panda are fake. They don't provide with the delivery person contact number to make up follow-ups....
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S
shabimirza
from Delhi, Delhi
Sep 3, 2018
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multiple cancellations of my order

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Foodpanda.in

This is extremely unprofessional on behalf of foodpanda that my order got cancelled twice after waiying for an hour and finaally foodpanda itself chose the restaurant for a replacement order about whivh i wasnt even aware...i ordered malai tikka as wasnt in a position to have spicy as was having blister in my mouth but it was plain tikka delivered that too pf not my taste.. i was fine with chaela kitchen when i recd a call from foofpanda...
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R
rakyesh
from Delhi, Delhi
Sep 2, 2018
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nuisance on streets indirapuram sps residency

Dear sir,
Of late lots of your delivery boys have occupied sps residency. (Indrapuram ghaziabad) boundry wall
Creating mehem in & around sociteis. They are seen sleeping on motorcyles, spitting, urinating, occupiing pedistrain path,, parking their motorcycles in middle of roads.
Kindly advise them to stay away from residential area &station themself at resturents only....
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Pankaj Gogna
from Delhi, Delhi
Sep 2, 2018
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refund not given as per timeline

Order no 5440516.
Hi all,
I did not receive my refund which was scheduled on september 01, 2018. Mail was sent to my personal email address that refund will be credited on september 01, within 4 hours.
I waited for whole day and lots of dispersion.
I placed order on 25th aug for birthday but chapati was so bad. I want full refund now which is 481. 00rupees. My celebration was so bad with this order....
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V
Vicky 333
from Coimbatore, Tamil Nadu
Sep 2, 2018
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money not refunded

On 28th august,, i ordered food in food panda and my money was debited, but ordered was not placed... After i got msg that the money will be refunded but till now it not happened very poor response and poor service, in food panda there is no proper communication to resolve the problems and its very stressful and i paid through google pay options in the food panda do the needful asap...
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B
Bhootnath returns
from Kolkata, West Bengal
Sep 2, 2018
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bad behaviour of supporting staff online at kolkata

31st august 2018
Order id u6dj-swxl
Time for delivery 36 min.
But order arrived after one hour.
My chat with support staff online was shocking.
After prescribed time, i checked for delay in supply. They kept telling lies to me that order picked up, where as i could see on tracking screen that person to pickup order was still about one km away from the restaurant.
When i challenged their statement,...
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Sai Teja Kolar
from Vijayawada, Andhra Pradesh
Sep 1, 2018
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product received on offer

Address: Hyderabad, Telangana, 500072
Website: Food panda

I've ordered desserts from food panda through their offer called [protected]@9. Even the company had officially stated about this deal. But the one's people are receiving have worst quality, taste, duplicate and half filled. This is not the way you do business at the cost of people's health. You might have started this for getting more number o[censored]sers, but remember you are going to loose double for this cheap and fraud move....
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Srija Chakraborty Roy
from Kolkata, West Bengal
Sep 1, 2018
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behaviour issue

Address: Kolkata, West Bengal

One of the delivery boys, name rabin das, in chainar park location, kolkata-700157, his behaviour is rude and not willing to come to the delivery destination properly.in the same address other delivery guys came but that guy told me that this is the wrong address. His behaviour is also not up to the mark. This is very disappointing that i had to go to take the order....
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R
Radhiika
from Mumbai, Maharashtra
Aug 29, 2018
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my delivery not received.

Yesterday i. E 28/08/18 i ordered a powershot milkshake, which was not delivered to me i waited for 2.00 hr the status showed it is been picked and also delivered, but after me calling the boy, he replied i'll call u later, and disconnected, which further was switched off. This is not acceptable and leads to a bad impression and also wasted my time.

The name of the boy was chetan meher
Contact no.[protected].
br...
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B
barundas
from Kolkata, West Bengal
Aug 28, 2018
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payment done but food order not delivered

Address: Kolkata, West Bengal, 700091
Website: www.foodpanda.in

Hi,

I have ordered one item via foodpanda mobile app. Order id is 'y8zj-kv0w'. I made an online payment for this order using net banking.
After i placed the order, the order went through all the status, and suddenly changed to 'delivered' status. But neither i received the order nor anyone called me to receive the order.
I have already paid money and never received anything for it.
I have already tried...
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S
shikha kaul
from Delhi, Delhi
Aug 25, 2018
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order delivery did not take place after waiting for 2 hours

Dam pathetic experience shame on ur guys. I ordered from food panda and order didn't happened to be delivered. Called up restaurant directly and then dey said guy dint come to pick up the order. No number to contact food panda no option to cancel order and support option does not work. I wanted my order to get cancelled after waiting for 2 hours. No support and no responsibility as of the order is being delivered to customer or not. This...
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A
annsaviour
from Bengaluru, Karnataka
Aug 23, 2018
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order not received from kfc on foodpanda ordering app

Address: Bangalore, Karnataka, 560066
Website: www.foodpanda.in/restaurants?gclid=CjwKCAjwtvnbBRA5EiwAcRvnpmhqFhUBUQgXa0K7--8Phpc82cRgIGm9jU5X6DB3j

Haven't received my order of 2 chicken Zinger amounting Rs. 334.92 in total bill.

App shows it as delivered.

It's frustrating to stay hungry and to see it's not going to happen.

I have lost money and time.

Ordered form KFC, forum mall, Whitefield

Date : Aug 23 2018

Order code : r2jx-xdd0

Payment time: 15:28
Chef at work: 15:28br...
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A
ArunKP999
from Pune, Maharashtra
Aug 23, 2018
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food not yet delivered even after 1 hour 30 minutes

Address: Pune, Maharashtra

I have ordered my lunch 1 hour 30 minutes earlier, from a near by restaurant, and as per the given time it should have reached within 45 minutes at the max. It's 3 pm and i've not received my food yet. I tried calling the rider but he informed that he has not found the restaurant. This is absolutely ridiculous and pathetic service from food panda.

I tried to use the live chat option and asked for help, and i was told to wait....
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Kiran Bharati
from Bengaluru, Karnataka
Aug 20, 2018
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food delivery agent was not assigned to my order even after an hour after my order.

Address: Bangalore, Karnataka, 560066
Website: Food Panda App

The foodpanda customer care is pathetic.
I ordered my food at 8 42 pm and food delivery agent was not assigned till 9 40pm. On interrogating the customer support wasn't even replying.
I had to call the restaurant and request them to deliver by paying extra 50 inr to the restaurant's delivery guy.
As soon as i said i want to cancel my order, the support agent replied right back saying they would refund!
What kind...
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A
[email protected]
from Bengaluru, Karnataka
Aug 19, 2018
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food didn't get delivered

Address: Bangalore, Karnataka, 560076

Hi, ordered food at 8.57pm with order id - sweet truth order 13413149 amounting to rs. 675 is confirmed. It's 10.42 still there is no trace of food. I tried calling restaurant, the number is switched off. I tried doing the live chat, nobody is responding to food panda, i mailed foodpanda, the turn around to get a response from team is 8 hours. So, such a late response will not hold any good when u r hungry and starving for food. There should...
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Samrat Kakkar
from Delhi, Delhi
Aug 17, 2018
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paid online but food not delivered

Address: New Delhi, Delhi, 110015
Website: Foodpanda

I placed an order on 15th aug in the evening to pizza hut.. I made the payment online.. Delivery guy from pizza hut called and said order will not be delivered and u will get refund.. I checked after 24 hrs on food panda app it was showing order was delivered.. Then i searched for foodpand cust care number on google all the numbers were busy they didnt connect.. Then i was chatting with foodpanda agents for 2 hrs.. They were not able contact...
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N
nikhiltelang
from Mumbai, Maharashtra
Aug 11, 2018
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food panda put me in a humiliating position

Website: Food App

I had ordered food from a restaurant thru food panda app on 11 august where i had guests come in. The time for delivery was 1 hour. First of all the food panda rider didn't reach the restaurant and denied taking the order and cancelled it and this wasn't intimated to me by food panda and on asking for a call back from food panda the executive lied to me saying that the order was cancelled because the restaurant is closed when it was their...
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SaUrav Shetty
from Pandharpur, Maharashtra
Aug 8, 2018
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food/ I am complaining about my refund

[protected] - order i'd, the order was placed on 3-08-18 at 2:07 pm. I had ordered from subway the food was not delivered, when enquired about it your customer care person told the ordered was not confirmed and the refund will be done in 48 hours to your paytm account it's been 5 days i still did not get my refund. I kindly request you to reply immediately...
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