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Food Panda Complaints & Reviews

www.foodpanda.in
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Last updated May 18, 2023
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Food Panda reviews & complaints page 39

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A
Amanda Neo Yan Lin
Sep 22, 2017
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live chat service providers

Address: 140088

Items delivered was wrong. Order texas chicken from foodpanda
First service provider from live chat said ardy proceeded my redelivery
Second service provider from live chat said 10-15min reaching.
Last service provider from live chat said "i checked there were some confusion and the re delivery did not take place."
And without me saying anything, she ask to proceed with refund. And the reason she gave was that...
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S
s1soni
from Mumbai, Maharashtra
Sep 13, 2017
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order cancelled after getting it confirmed

Address: Thane, Maharashtra, 400602
Website: www.foodpanda.in

I am foodpanda's one of regular customer. My order got confirmed from foodpanda and after waiting for more than an hour for the restaurant which is supppose to deliver the order within 30 minutes, my order was not delivered.
After making a lot of inquiries from the restaurant what i get to hear is that, "they never received the order and sir, why did you ordered from foodpanda, use our mcdelivery app."
Now, the question arises,...
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Piyush Karira
from Mumbai, Maharashtra
Sep 12, 2017
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I wasn't delivered what I had ordered

Address: New Delhi, Delhi, 110075

Respected sir/madam,
I had ordered something from the pizza corner and what i had delivered was different. I contacted the foodpanda help centre and even sent them photos of the complaining issue yet no one was co operative and advices me to sutain with what i have. I have all the screenshot of the conversation and would like to share i[censored] want. This was an unacceptable behaviour which i had never experienced since i downloaded the...
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D
dweepjyoti malakar
from Bengaluru, Karnataka
Sep 8, 2017
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food order cancelled after payment 3 times

Address: Bangalore, Karnataka, 560068
Website: foodpanda.in

Receive order. Night Panda confirms the order. Then got a #### message saying unfortunately your order has been cancelled. Then a lovely agent calls saying they will offer me order from other resturant giving a benefit of some extra amount on bill. theni ordered from Marwa. he said ok it will be confirmed. then again cancellation message came. Then i thought dont believe in [censored] agents of foodpanda lets order if money goes better than...
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A
Ankita679
from Delhi, Delhi
Sep 8, 2017
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incorrect taxes charged

Address: Gautam Buddh Nagar, Uttar Pradesh

While ordering a pastry from the taste bakery in noida. I noticed a wrong cgst being charged.

Pastry cost ra.48
Cgst (6%) charged rs. 25.68 (51%) instead of actual amoun 2.88

They are making fool of the customers.

Total cost of pastry after applying taxes becomes 76.56.

Please find the attachment for reference and beware of such frauds. They are looking customers like anything.br...
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H
harsha potturi
from Jangaon, Telangana
Sep 5, 2017
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regarding food I order

Address: Hyderabad, Andhra Pradesh, 500072
Website: Foodpanda.com

Hi,

I have order food from foodpanda app for the first time.. I order 1 family pack biryani worth 354 rs, but they gave delivery only single biryani worth 210. There is no customer care number to contact, there is only chat service available, they responded after 30 mins and said that they will process my refund amount in 24 hrs but still not got anything.. Worst service and delivery boy also talking rudely and the restaurant...
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R
Roree
from Noida, Uttar Pradesh
Sep 5, 2017
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wrong / poor quantity food from restaurant wah ji wah through food panda

Address: Gurgaon, Haryana
Website: foodpanda.in

My experience of food ordering through food panda has been extremely poor and disappointing lately from restaurant wah ji wah delhi first time they sent me a wrong dish instead of what i had ordered which we didn't liked hence couldn't eat so it all went into the garbage and this time they sent the dish in a kind a chutney container as it's quantity can even hardly feed a child and there was no proper description for the quantity and contents...
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M
madhu03
from Mumbai, Maharashtra
Aug 31, 2017
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order not delivered and refund not done

Address: 600006
Website: www.foodpanda.in

Ordered worth rs.420 but the restaurant delivered food worth rs.150 (Which was not in my order). Immediately complained through live chat and email. They asked me to send the screenshot of the food delivered. After that no response. No reply for my email also. Now they are saying they have not promised refund. Looks like i am fool to order from them....
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Prashu Awasthi
from Noida, Uttar Pradesh
Aug 25, 2017
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delivery boy deny for home delivery after order confirmation

Address: 110096
Website: FOOD PANDA

Today i order my dinner any also paid requested money with 30/- extra delivery charge. But after delivery confirmation, suddenly my delivery boy says that he'll not deliver in my locality because he is not aware of my location.
If he don't wanna deliver my order than why did he confirmed for delivery & also charged 30/- extra charged.
Your app have not a single one customer care no. So that immediately anybody can contact you...
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S
sudheer7
from Hyderabad, Telangana
Aug 25, 2017
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customer care

Address: 500081

Foodpanda
-# service at its best
Today, to my bad, i unfortunately ordered my lunch through foodpanda from rajasthan restaurant, madhapur, hyderabad.
My order included 5 items, of which, 4 items were according to the order and 5th item was replaced by other dish,
Which the restaurant didn't bother to inform or ask for my consent. It was food express delivery, extra bucks charged by foodpanda, which
Promises...
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S
sharmane
from Bengaluru, Karnataka
Aug 15, 2017
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horribly overpriced cake not what I had ordered

Address: 560037
Website: www.foodpanda.in

I had ordered a cake for my birthday. My children were excitedly awaiting its arrival. Ordered at 9- delivered at almost 11.30.
Two calls inbetween to ask if I could change my order, as the "paid for and confirmed order" was not available. Had to pay more for the second time and the third time it was even costlier but I insisted I did not want to pay again so I got a "discount" Initial order was for a cheesecake, and I ended up paying...
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A
Akshay zanjal
from Mumbai, Maharashtra
Aug 14, 2017
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fake offers and partial offer info

Address: 400703

It must be get zero star.
I booked order on buy 1 get 1 offer at ovenstory pizza, nerul.
There was not mentioned i had to book 2 pizzas... Given direct link i. E. Buy 1 get 1..
Whn i booked and confirmed online payment... I recieved only single 1...

As direct link is given... We don't have to put any code... I am customer of food panda from long time... Its happened first time with me... On other hotels...
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N
Niha Rika R
from Bengaluru, Karnataka
Aug 5, 2017
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refund of cancellation not received

Website: food panda

The first order that i placed using a new user coupon was cancelled by food panda themselves and it was done through a call. I had paid using debit card and then they called to tell that one of the items was not available and asked me to replace that item with another and reconfirm the order. They told that the cancelled order amount will be refunded. The coupon was not applied on the new order and i had to pay in cash when it arrived. The...
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D
dianadoll
from Delhi, Delhi
Aug 1, 2017
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misbehaviour of the floor coach

Address: Gautam Buddh Nagar, Uttar Pradesh

The floor coach named jagat singh misbehaves with his junior posted employees. He also harasses them that if they distegard him he will chuck them out of company by putting false blames. He talks to employees family women and go on for pesonal relationships.
Disrespecting most women, he should not be the part of this company.
Jagat singh along with the team leader "vikrant" of foodpanda noida branch together harass their junior...
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T
Teja
from Hyderabad, Telangana
Jul 27, 2017
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it nearly took 2 hours for the product but haven't delivered

Address: 500016
Website: www.foodpanda.in

I have received my order till 3:20 p. M ist, order number is s2qy-lnb0/1 that is nearly two hours and the food was not delivered. When i reached the customer care it took nearly 20 min for me, to talk to them and they were like i have checked and i am sorry to inform you that due to rider not available that is why your order is not delivered and i would request you to please allow me another 45 minutes and we will try to deliver your order...
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shikha 110796
from Varanasi, Uttar Pradesh
Jul 26, 2017
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money refund

Address: 201001
Website: foodpanda

I placed an order on 23 july 2017 from burger king indirapuram gaziabad. I paid online for my order and it amounted to rs 478. My order got cancelled and my money was also deducted from my account from which i placed order. After a while i got a call from burger king regarding my order and i told them that my order is cancelled so please refund my money, without taking any initiative they clearly said to contact to the customer care.
Next...
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S
Sumit Ambwani
from Pune, Maharashtra
Jul 22, 2017
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this company commits to deliver food in 60 minutes and takes nearly 100 minutes

Address: Pune, Maharashtra
Website: Foodpanda

Hi my name is sumit kumar ambwani

I ordered food from food panda at 12:58am on 22nd july 2017. As per the commitment this company makes of delivering food in 60 minutes i made the payment and waited for my order confirmation. No sooner the order got confirmed it shows 100 minutes, second time with same restaurant this happened.

On chatting with foodpanda guy, after 30 minutes i was assured that the food will...
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Shivani1407
from Delhi, Delhi
Jul 21, 2017
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incomplete order has been delivered

Address: New Delhi, Delhi, 1100030
Website: www.foodpanda.in

Incomplete order has been sent. One of the items in order wasmissing. Order id-r1oh-ap3h.
This is the worst order i have ever made from idliss restraunt from food panda.

The satisfaction given to us for improper food delivery was that we should adjust this time inspite of giving all the extra delivery charges also.
Worst!!!...
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Swati sweety
from Gurgaon, Haryana
Jul 18, 2017
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about worst service by chawla's 2

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.foodpanda.in

The worst experience i could ever have. Today i had meeting in my office with some vip clients. I ordered food for them at 11:39 a. M. But order was delivered at 1:50 p. M. The worst service, worst food. Even foodpanda tool free number, mobile number no number was working at all.. Very pathetic services. Don't ever order through food panda. Worsttttt. And please ban chawla from food panda and every online order apps as they are ruining food...
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J
Josiphiah steven
from Kanchipuram, Tamil Nadu
Jul 17, 2017
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inappropriate behaviour of the delivery guys and late delivery

Address: Pune, Maharashtra
Website: www.foodpanda.com

Yesterday i ordered 2 pizzas via foodpanda at 9.21 pm the estimated delivery time was 1 hour (Too much for a pizza delivery) still i decided to wait patiently. I had guests over so was constantly keeping a watch on time. Exactly after 1 hour 10 mins i start calling the delivery guy to enquire about the delivery, he tells me there was a problem with his vehicle and that the order has been redirected to someone else. I tell him to give me that...
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