Submit a Complaint
Claimed

Food Panda Complaints & Reviews

www.foodpanda.in
1
Last updated May 18, 2023
Complaints 945
Resolved
64
Unresolved
881
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Food Panda

Having problems with Food Panda?

File a complaint and get it resolved by Food Panda customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Food
Food Panda

Complaints recently resolved by Food Panda customer care

View all complaints

Most useful Food Panda reviews

Food Panda reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pankaj sharma
from Pilani, Rajasthan
Jul 17, 2017
Report
Copy

unhygienic food and poor service

Address: 122001
Website: Foodpanda

I order dinner through food panda (Hotel name - kae da hotel) on saturday night and food was so unhygienic and of poor quality. I complaint regarding the same to foodpanda but i haven't received any satisfactory answer or resolution. They arranged the call from the restaurant however he was so rude and manner less.

My all money got waste and food was as it is, no replacement no refund nothing happens....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur Singh Shrinet
from Aurangabad, Maharashtra
Jul 17, 2017
Report
Copy

late delivery/ switch off contact number

Address: Pune, Maharashtra, 411015
Website: www.foodpanda.com

Hello team,

I have ordered 2 rolls from food panda app and after 60 minutes didn't get any delivery from food panda side also i tried to call the reference number but first time it rings and then the second time someone switch-off the phone.

I just want the full payment and also want to escalate this case to higher management of food panda team.

My food panda account number - [protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srinivasan24
from Delhi, Delhi
Jul 15, 2017
Report
Copy

Worst service... Don't order

Address: Gurgaon, Haryana, 12201
Website: www.foodpanda.in

My name is srinivasan... I booked an order but not getting it after 2 hours and they are not responding properly.. Never ever use food panda or briyani biggane service.. They are lot of restaurants in gurgaon where they deliver within the timeline.. If you order in foodpanda, you will get food only in the evening.. Just don't do it... They are sucks..
Transaction id: v0rw-x503_1
Merchant website: www.foodpanda.in
Amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumeet_s
Jun 24, 2017
Report
Copy

Food delivered by the company was stale and foul smelling

Address: New Delhi, Delhi, 110014
Website: foodpanda.com

We had just ordered through foodpanda calling for mutton disch from De-Sethis's Lajpat Nagar, New Delhi. We had paid the bill of Rs.470/- online and when the food was served, we discovered that it was smelling of rotten tomatoes and was stale! We called the restaurant and asked them to take the dish back and contacted Foodpanda - surprisingly, they only have chat and do not have any voice call service! There were 3 agents who came online...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandy Iz
from Delhi, Delhi
Jun 24, 2017
Report
Copy

Complaining about inappropriate refund

Address: New Delhi, Delhi, 110085
Website: foodpanda

I hv got inappropraite refund from food panda wen they gave my order to some different restaurant wen there was some problem with delvering of order with first restaurant. This is very unprofessional as they only compensate with vat charges only. U hav to compensate atleast 100 rupees.this is not the way to deal with your valuable and regular customers.

Regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manish.sachar
from Mumbai, Maharashtra
Jun 24, 2017
Report
Copy

Services not delivered at all even after taking money

Address: Pune, Maharashtra, 411057
Website: foodpanda.com

I ordered food at 12:06 a. M. On 24/06/2017 after coming from office and was assured that food will be delivered within 70 minutes as per their app. Restaurant called and said that they don't have one of the items and could replace it with other and can deliver it within approximately 45 minutes. I waited for more than 2 hours and then tried contacting restaurant but they didn't pick up the call (Tried 4 times) and then tried contacting food...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aiz
from Madurai, Tamil Nadu
Jun 19, 2017
Resolved
Report
Copy
Resolved

Order not delivered & amount deducted

Address: 600017
Website: www.foodpanda.in

I have ordered food from hotel sennthur. I havent received any order number but amount got deducted from my account

It is father's day and after match we wanted to have dinner together. Thanks to foodpanda that we were not able to have dinner because the order was never delivered.

It is really disspointing that there is no helpline number, but ony live chat.

I have ordered food from hotel sennthur...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NKMS Naveen
from Hyderabad, Telangana
Jun 18, 2017
Resolved
Report
Copy
Resolved

Wrong product delivery

Address: 560068
Website: www.foodpanda.com

Hi sir/madam,

I have ordered special chicken biryaani from abhiruchi restaurant, but the they have delivered paneer biryaani when i called to the resturent he said i need to call and give a complaint on this issue, i called soo many time to food panda for the below number not even one number is reaching. So if they are providing they have to maintain proper contact number, because of not reaching i lost my 148 rs, so please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vincent55
from Hyderabad, Telangana
Jun 15, 2017
Resolved
Report
Copy
Resolved

Cheating and scam

Address: Visakhapatnam, Andhra Pradesh, 530022

I have ordered dominos pizza through food panda, however the order got cancelled and the amount got deducted from my bank account and they sent an message to me informing that the refund will be done within 7 working days. When i realized that the amount was not refunded back to the account i had chat with them they informed that the refund will processed by the dominos as they have their own payment gateway so, i contacted mr. Beeman sarkar...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ritesh Kukrety
from Gurgaon, Haryana
Jun 14, 2017
Resolved
Report
Copy
Resolved

Late services

Address: New Delhi, Delhi, 110030

Its been more than 1 hour vender midnight heroes is not picking up the call and food panda is not replying properly if you can't run a buisness which you can not run don't do that

Satya - foodpanda india
I am sorry to inform you that we are not able to contact the restaurant.

This the response i got from food panda...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arpitjain2007
from Gurgaon, Haryana
Jun 10, 2017
Resolved
Report
Copy
Resolved

Order not received and cheated

Address: New Delhi, Delhi, 110019

I am highly disappointed with the services given by your team.

Ordered for the first time and services and response is very poor and unprofessional.

Firstly order is 1hour late and moreover your agent is suggesting me to eat un-hygenic food so that i will fall ill, on top of this he will process refund within 10days why??

Your agent called resturant for about 20time and still order not received,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharathi Singh
from Bengaluru, Karnataka
Jun 3, 2017
Resolved
Report
Copy
Resolved

Food not delivered and was charged for the food

Address: 560047
Website: foodpanda

I had ordered food on 23-may-2017 for the amount 330 rupees. The mode of payment was paytm and i have not been refunded the money. The food panda order #[protected]@3. I request for the refund of the money. The food was ordered from punjabi dhaba (Viveknagar) via foodpanda app. Request to kindly help in refunding of the money at once. The mobile through which the order was placed is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PANKAJ KUMAR
from Delhi, Delhi
May 31, 2017
Report
Copy

Please do not order any food from foodpanda - no food delivered (amount paid online - no refund provided)

Address: 110078
Website: www.foodpanda.in

On 30th May 2017, I had placed an order for Dinner at 07:30pm through Foodpanda for Rstaurant named as Tandoori Thekaa (Uttam Nagar, Dwarka).

I paid Rs.760/- for entire order and received a sms as confirmation for the order. It was informed that the delivery will take 60 minutes to deliver the food.

I waited for 1:30 hrs and did not received the food.

Then, I tried the contact number:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rsb409
from Bengaluru, Karnataka
May 30, 2017
Resolved
Report
Copy
Resolved

Poor quality service

Address: Bangalore, Karnataka, 560010
Website: www.foodpanda.in

I placed my order at 9pm, which was replaced once as the restaurant denied the order. This order was again declined, hence I asked them to replace again with another restaurant. But they didn't do, instead they kept on saying its not declined. Even 1 guy assured the delivery. After 2 and half hour, they apologized for not able to deliver the order. Total waste of time and money. Also, the customer care executive was offering ₹50 compensation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanul
from Pune, Maharashtra
May 29, 2017
Resolved
Report
Copy
Resolved

Order

Address: Pune, Maharashtra, 411027
Website: Foodpanda.in

I ordered sub from subway pimple saudagar branch, the order was delayed by 1 and half hour morever the subway staff ws very rude, and the food panda team also didnt help to contact or do something to help.
We received order after 1 and half hour in which the bread was dry, there was no sauce, in all it was a disgust. We had to throw the Sub.
Please take a look into the matter and ask people to be helping instead of being rude.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejasri Darsi
from Hyderabad, Telangana
May 21, 2017
Resolved
Report
Copy
Resolved

Extreme delay in signing up and no refund

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: www.foodpanda.in

I am an owner of a food kiosk and applied for their delivery services in march. The executive promised me that the kiosk would go live in just a week from the payment.

Even after the payment, he kept on saying some or the other reasons for a month and did not make it live. Frustrated with this, i wrote a clear email to the foodpanda team asking for an explanation for the extreme delay in signing up.

They told that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik Parag
from Bengaluru, Karnataka
May 17, 2017
Resolved
Report
Copy
Resolved

Items not delivered and no queries are being entertained and no solutions provided

Address: 560037

On[protected] at 9:54 PM I ordered an item from a restaurant named as Utopia which in marathalli area of Bangalore, from food panda. I payed online for the order. After waiting for an hour I didn't receive my item, so I selected the option didn't receive the item in food panda app as delivery time was 60 mints. At 11:05PM I received a message that my order is delayed by 20 minutes. I have waited for 1hour and 35 minutes and my order has not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puneetfsn
from Gurgaon, Haryana
May 15, 2017
Resolved
Report
Copy
Resolved

Foodpanda - A Rotten E-commerce company that serves rotten food

Address: Gurgaon, Haryana, 122001
Website: foodpanda.in

Well, since they deleted my Post from their page and not willing to take any action, I've been forced to post this.
#Foodpanda is openly supporting these kind of restaurants who serves this kind of rotten food, that you can distinguish from smell only, even backing them up. First of all, Their higher management even fails to take up the action against it. Secondly, Their Escalation team is so stupid that they don;t even bother to place...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anirudh Suresh
from Bangalore, Karnataka
May 12, 2017
Resolved
Report
Copy
Resolved

Late delivery

Address: 560070
Website: www.foodpanda.in

Order id s7pw-jwtq

It said 35 mins delivery time before placing order... Than after i order - i get a mail sayings its 45mins for delivery... I received the food after 1hr 10 mins... This is absolute joke... How can u promise a time at such late hours and then not deliver the food on time? U expect people to be up all night waiting? I am regular user of foodpanda and these things are happening often...

I see...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PradeepPGowda
from Bengaluru, Karnataka
May 10, 2017
Resolved
Report
Copy
Resolved

Wrong items were delivered

Address: 560079
Website: Foodpanda

We ordered food from moriz, attaching bill what we ordered and what came.
Money according to the bill is deducted but all non veg food is delivered.

This is second time this irresponsible behaviour has been shown. This is not at all acceptable, money and hunger has value but it is not respected at all.

Bill has been not taken properly, when we called and told them, they asked us to call customer care,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Food Panda related businesses

Raptakos, Brett And Co. Ltd
2.1
(17)
Biteclub
1
(33)
PepsiCo India
2.9
(951)