Food Panda — order canceled by foodpanda and did not received the money or any confirmation or msg

Devam Tiwari

from Pune, Maharashtra

Oct 16, 2018

Address: Pune, Maharashtra, 411060

Website: Food panda

This is the first time i have order on food panda. The first order has been cancelled by restaurant after doing the payment and when i tried it again, i order briyani i got the confirmation i did online payment which has been confirmed as well but after few minutes when i checked my order it is showing that payment is not confirm yet and my order has been canceled again and i haven't received any msg or refunding amount. Such a pathetic service and i need my money back.

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Comments

Guddu Su Yan

from Manuguru, Telangana

Oct 16, 2018

Worst ever experience as i tried using foodpanda to order my food and since last 1hr i am waiting and still now my order has not been confirmed but the second i order they deducted money, .my order number is n7bqv2xp...
Is it the best customer service they talk about.

somen maity

from Pune, Maharashtra

Oct 16, 2018

Hi Team,

What is the status of my order?.In App it's showing Delivered one hour before
but still i haven't received any food.
What is fake site you are running, where my money, where my food???????????

I will highlight this in social media, if need i will go to consumer forum .

Thanks,
Somen Maity
m-[protected]

Skyadav1

from Noida, Uttar Pradesh

Oct 16, 2018

Dear Sir/Mam,

Please note last Saturday i have order some food at your app, pay by net banking, payment is deducted my account but order is not delivery and your app show order is delivers .

i am very upset this kind of your service .

please refund my amount in my account

order code : n1dy-xjp0

Jashwanth Franklin

from Hyderabad, Telangana

Oct 16, 2018

I have ordered my food at 7.32pm this evening[protected] now it's 9.00pm still live status saying that chef is at work, what kind of restrarunt takes this much time for one order, still I didn't receive my order.

Washim Raja

from Hyderabad, Telangana

Oct 16, 2018

My order was cancelled but I have not got my money back. Please refund me.

Ronneth

from Delhi, Delhi

Oct 16, 2018

I'm a new Food Panda user and I am not being able to use any coupons. A message stating, "Sorry, you do not have any coupon." is displayed every time I enter a code. This is very annoying. I tried Zomato and it worked fine for me. Please fix this issue or I'll have to uninstall this app as it is not being useful at all.