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Food Panda Complaints & Reviews

www.foodpanda.in
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Last updated May 18, 2023
Complaints 945
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64
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Food Panda reviews & complaints page 8

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R
Reshma Ravikumar
from Bengaluru, Karnataka
Oct 26, 2018
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they had deducted the amount from my account and they have cancelled the order twice

This has happened to me on[protected]
First i had ordered from hyderabadi biryani hub the amount was rs 267.62 i paid through googlepay.
In few minutes i get the message saying,
Sorry, we've had to cancel your order "s7dx-quyi" from hyderabadi biriyani hub. We'll refund the amount if you were charged.
After few minutes i ordered second time, same thing happened the amount was deducted but the order was cancelled....
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8
8800025128
from New Delhi, Delhi
Oct 25, 2018
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I m complaining about not receiving my order

Address: New Delhi, Delhi, 110027

We ordered subway from Paschim Vihar branch and the order was accepted by the Paschim Vihar branch. But we didn’t received any thing. When we contacted Paschim Vihar Subway they said order has already been dispatched from there and we tried contacting riders no but it was switched off. So please look into this matter. PFA attaches screenshot of the order placed....
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A
Anil kumar sgarwal
from Nagaur, Rajasthan
Oct 25, 2018
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return of paid amount against the order cancelled from your side

Address: Jaipur, Rajasthan

I ordered my food from food panda company on 14th of October 2018 and the order was cancelled fro there end, as per there clause the amount should be refunded by 7 to 10 days .its been more than 10 days now i haven't received any update from them on this.Every time i chat with the customer care they are giving me excuses of technical issue.
Kindly return my paid amount as early as possible or I have to contact consumer foram.
A...
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S
SHALU SHAREEF KHAN
from Mumbai, Maharashtra
Oct 26, 2018
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strawberry shake

Address: Mumbai City, Maharashtra, 400095
Website: Foodpanda

The delevery boy numan shahid Shaikh he’s said he doesn’t want to delever my order he ask me the otp no on ph but he can’t come to deliver my order how irresponsible they are he’s misbehaving with me shout on me very bad he abuse me after that he was giving half bottle he said raste me girgaya but the bottle was close baahar se bilkul aisa nahi lagaa ki wo bottle kahi gira tha what i thought usne aadha piya tha and he was asked me...
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M
Marshal Gails
from Delhi, Delhi
Oct 25, 2018
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I haven't received refund

Address: New Delhi, Delhi, 110095
Website: www.foodpanda.in/restaurants/city/delhi?gclid=Cj0KCQjwsMDeBRDMARIsAKrOP7G5qPf0OfJVtXQj4pTcuf8oIVE5QY

I ordered my food from food panda company on 6th of october 2018 and the order was cancelled fro there end, as per there clause the amount should be refunded by 7 to 10 days. Its been more than 20 days now i haven't received any update from them on this. Every time i chat with the customer care they are giving me excuses of technical issue. Please i want this brand label company reality to be confronted....
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parveen grewal
from Gurgaon, Haryana
Oct 25, 2018
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order not delivered fund not returned

Address: New Delhi, Delhi, 110084

Order not delivered and cancelled by food panda side . one hour we wait and after that cancelled by their side amount not return full.only phone pay balance given not card deduct from card and half amount given phone pe when you taken money from my credit card so, return on it.why return phone pe. And if your executive or rider not come this side so why taken order and also before that how send your rider by your side....
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K
Kartik wadhawan
from Hyderabad, Telangana
Oct 24, 2018
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blocked account without reason

Food panda is not giving coupons to me they said my account is blocked without any reason they are no giving coupons. Every craving and desert is givem to me without any discount as i have to pay full amount of any cravong and desert in all resturant so i request to unblock my account so that i can also enjoy your food and cravings discount given by you to your user.....
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M
meetali chauhan
from Delhi, Delhi
Oct 24, 2018
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order not received, want refund

Address: 122001

I orderd chicken kathi roll from angeethi sector 31, gurgaon. But i have not recieved my order. When i checked in resturant site, there i found angeethi resturant is closed. And in foodpand app its showing ur food is preparing since last 3 hours. Pathetic n worst app. I want my refund and want to cancel this order. Worst service. Making fool of customers....
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A
Anirudh Chaganty
from Hyderabad, Telangana
Oct 24, 2018
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the services they provide are fake

Address: Chennai, Tamil Nadu, 600089
Website: Foodpanda

Hi i’m anirudh
Foodpanda is cheating on people after taking the order. The order is being taken whether one pays or not but the order is never delivered. They don’t even provide a customer care number to contact. I experienced this incident 2 times and i can’t tolerate it more. I experienced this in chennai and later found out everyone all around are facing the same problem by reading the reviews in apple store. So please take...
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G
Gulshan Aggarwal
from Delhi, Delhi
Oct 24, 2018
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foodpanda blocked account without any reason

Address: New Delhi, Delhi, 110059
Website: www.foodpanda.in

Foodpanda blocked my account without any specific reason and now no response from them. Receiving the only system generated emails and messages.

The order was undelivered so i used the coupon again and they are sending the note o[censored]nfair and misuse of the coupon which actually is not done.

A company is not willing to unblock my account it feels like. Please help me unblock and resolve my issue.

My...
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H
Hemant Hem Bisht
from Chennai, Tamil Nadu
Oct 24, 2018
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# regarding refund request#

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: FOOD PANDA

15 october'18 at 10 pm i ordered food from food panda payment deducted from my account, but order auto cancelled & now till date no payment refunded nor a call receive from food panda care, 5, 6 time mail sent in [protected]@foodpanda.In & other mail ids provided in their site, but no update received till date.
Order detail is :-
pin: 3116,
order code: x2ib-bzhg
order date: 15-october
order time: 10:11...
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I
Ishu Nandini
from Kodar, Telangana
Oct 24, 2018
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refund regarding food order

Address: Gurgaon, Haryana

I have order 10 times from foodpanda but got massage that due to high volume of order we cancelled your order, some time order could not be fulfilled. I contact foodpanda several time but they say we initiated refund but going to b a month i didn't get any refund. They stole more than 500 rs and now they are not giving me any support even their chat is not working on my phone....
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S
shikhasachdeva
from Gurgaon, Haryana
Oct 23, 2018
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refund not yet processed, one months gone after continuous follow ups

Address: New Delhi, Delhi, 110075
Website: Foodpanda app

Continuously following up with food panda customer care about the order being cancelled by me due to strike from their end, my money rs.771.50 didn’t credit back to my account against the order number [protected]@1on 26th sept. Request you to take strict action on these food chain who are fooling customer like this. I am pissed off with continuous follow ups and every time their one statement of making payment within 6-19 working days. Plz...
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S
Shaima1
from Avinashi, Tamil Nadu
Oct 23, 2018
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amount not refunded

I had ordered food through foodbpanda app. The order got cancelled and they told it will b refunded within 7-8 working days.
I haven't received my refund yet and it's been a month now. It's very disappointing to see them being irresponsible towards this issue. I had dropped several mails and there is no contact number available in the website.
Hoping that you will resolve this as soon as possible....
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R
Rachcout
from Mumbai, Maharashtra
Oct 22, 2018
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regarding payment taken but order not delivered

Website: Food panda app

Placed an order through food panda app on 22 oct at 9pm and made an online payment too.in the app the order was showing preparing and that the delivery boy rajesh lalchand vaish was on his way to collect it. However even after an hour it was still the same status. Called the restaurant from which the food was ordered, and was surprised to be informed that the order had not only been picked from them but also marked as delivered with the pin...
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Shraddha Mohite
from Pune, Maharashtra
Oct 22, 2018
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restaurant has not accepted my food request

Address: 411048

I have ordered french fries on food panda application . I have ordered it from restaurant AFC- americal fried chicken undri . I have ordered it at 8 pm and also paid the amount which is 49 rs by paytm . It is 9 pm now still restaurant is not accepting my order . App also has not any complaint number . How we will get the food or how we can get refund . I am complaing about this application . And i want refund as soon as possible...
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K
Kanishk Baranwal
from Bengaluru, Karnataka
Oct 22, 2018
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money deducted and account blocked

Address: 560068
Website: foodpanda.in

Sir i ordered from food panda and applied voucher code on that and rest of the money i paid from my bank account, the amount got deducted but the order is not confirmed and after that again when i tried to do the same,, they blocked my account and now i am not able to place any order from my number.. Please solve this issue as soon as possible. As i am a student i really need it too much, and without any proper check they blocked and also...
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V
Vaishalikamble07
from Pune, Maharashtra
Oct 22, 2018
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no refund given of cancelled order

Address: Pune, Maharashtra, 411028
Website: foodpanda.co.in

I had ordered food worth rs 249 paid by paytm using foodpanda app. But the restaurant cancelled the order. Foodpanda agreed to refund. Bt nothing received yet. R8pg-24ch this is order number. Order was placed on 7th sept’18. And as per refund mail shared by foodpanda 2-3 workings would take to initiate the refund. I had live chat with multiple executives and they asked me to wait. I did mail to them with paytm statement multiple times but...
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A
Aki Sparkle
from Chennai, Tamil Nadu
Oct 22, 2018
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refund is not given

Address: 600117

I have ordered food from food panda on 18th oct 2018. They called me after an hour and said they want to replace the order as no executives are available. Again they called me after another hour and said the same. I told them to cancel and refund my money. It is not yet refunded till date 22 oct 2018. I have raised a request on their app. No response is received yet. I don't find any way to contact the customer care person. I don't want anymore...
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K
k vasanth
from Bengaluru, Karnataka
Oct 22, 2018
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food panda fraud offers: order is not delivered due to silly reason - order id - s1lu-nn9k

Address: 560076

Hi,

Food panda is cheating people with fake offers, i have ordered the food on 26 sep 2018 at 1:48 pm, after accepting the order i did not get any updates from the restaurant so i reached out to foodpanda support team after 1 hour and this is the response from them:"your order has not fulfilled", silly reason stating that there is technical difficulty with delivery boy and they said we have refunded the amount. It's been almost...
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