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Fortis Healthcare Complaints & Reviews

3.2
Updated: Jun 9, 2024
Complaints 685
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423
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Fortis Healthcare reviews & complaints page 24

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B
Bonani
from Shimoga, Karnataka
Mar 30, 2017
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Non medical bill issue

Address: 560076
Website: www.fortishealthcare.com

I was admitted at fortis hospital bannergatta road, bangalore and had to go through an emergency laparoscopy surgery on 24th March, 2017. I was released on 26th March, 2017. Before the surgery, my husband applied for cashless admission but they asked for Rs 60, 000. Finally they agreed to give the admission with a deposit amount of Rs 30, 000. The medical bill that they made at the time of discharge was of Rs 1, 42, 666 and the non medical...
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anant2020
from Ahmedabad, Gujarat
Mar 22, 2017
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Issue with Appointment

Address: Almora, Uttarakhand, 263601

Dear Team,

Greetings of the Day...!!!

Kindly informed you that today i do have appointment of CT scan bt machine is not working but atleast you have to informed for the same, because of that i have taken a off from my office atleast have to give the curtosy call that i can pospond for tomorrow. I m very happy with Doctors and staff.

Anant Agarwal
[protected]...
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Jyothi Nair Sridhar
from Mumbai, Maharashtra
Mar 15, 2017
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Fortis hospital mulund - nightmare-negligence-misbehaviour

Address: Mumbai City, Maharashtra, 400088

My dad walked into the hospital and was taken back home in an ambulance.

We met Dr. Hasmukh Ravat for breathlessness on exertion. Angioplasty was performed the very day after..following which breathless continued and even increased( which was totally ignored) and he had to be readmitted. .when we discovered to our utter shock and dismay that my dad's CBC count was never taken before the procedure. His HB was 7. To add to the...
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K
kediab13
from Kolkata, West Bengal
Mar 3, 2017
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Unprofessional behaviour

Address: Kolkata, West Bengal, 700059

On 7th floor I visited gastroenterology department today for registration and the receptionist was very unprofessional I was the first one to register but some other patient came and he served him first he might be someone this is really unprofessional and not at all acceptable a good management is an essence of an organisation which is not the case with this particular department gastroenterology department of fortis hospital...
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A
anuragsangwan
from Noida, Uttar Pradesh
Feb 25, 2017
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Pathetic System/Process of Appointments

Address: Gurgaon, Haryana, 122002
Website: www.fortishealthcare.com/india/hospitals-in-delhi-ncr/fortis-memorial-research-institute-gurgaon

I have booked my appointment 15 days before for Dr. Praveen Gupta, because there is no free time slot available earlier, but when i went as per my appointment schedule again you are asking me to wait for hours. Then why the hell I took appointment so many days before and why you have given me particular time slot. If you cant abide to the timeline. why you are wasting times of others in taking pre appointments and then coming according to...
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Ajay0804
from Kolkata, West Bengal
Feb 11, 2017
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Service delay and lack of time management

Address: Kolkata, West Bengal, 700078

For a simple vaccination of my child in the opd of doctor Dr shantanu Bag adopted a que process and as per his words we reached at 4 pm but he got us waited there as we were not paying him the fee for his consultation as he just took fees five days back for general check up of my baby.
The hospital staff is so slow and incompetent in working that they dont even realise the value of patient time.
The worst service is given by...
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P
prana10
from Gurgaon, Haryana
Jan 25, 2017
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Extreme commercial activity and fleecing customer by fraud

Address: New Delhi, Delhi, 110088
Website: www.fortishealtcare.com

UID[protected]

my recent experience with Fortis has been an eye opener, i have realized that Fortis is totally commercial oriented with little or no regard for Patients.

My wife pain in Left chest area and Doctor Sunil Mangla recommended to shift to Fortis and keep under observation. I went to emergency and believe me the patient had to walk as there was no one available to take patient, i requested multiple...
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D
dhruvdar
from Gurgaon, Haryana
Jan 23, 2017
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Medical Treatment

Address: 221003
Website: www.fortishealthcare.com

My nephew Amarnath was admitted with a head injury in Fortis Hospital Gurgaon on Jan 10 and discharged on Jan 13. He has been under treatment of neuro surgery and cosmetic surgery departments since he was admitted. The whole experience from day 1 has been terrible. No doctor or staff tell clearly what is the problem, or what is the line of treatment, or what should be done next. Doctors give appointment but do not turn up. Stitching of wound...
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Poonam Malwal
from Srinagar, Jammu and Kashmir
Jan 12, 2017
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Not satisfied with the Doctor

Address: 160055
Website: Poonammalwal1@gmail.com

I am Poonam my uhid 667121, I am facing problem in my spine from last three months, As a meet with Dr Deepak Joshi on 3jun 17 he justed me to do MRI for lamber as per his suggestion I did it. On the same day he check the MRI images on his system and told me I have no problem with my spine and I could do everything, jogging, running and all activities as I dont have to take any precautions, On the next day 4 Jan17 when I collect my reports...
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K
khushkid
from Mumbai, Maharashtra
Jan 5, 2017
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Clarification not provided to billing company -hence claim not settled

Address: Mumbai City, Maharashtra, 400080
Website: Fortishealthcare.com

My Name is Mr.Anil T Khushalani, a resident of Mulund, Mumbai 400080.I was admiited to Fortis Hospital at Mulund on[protected] for dengue.The bill issued to me wrongly showed a room tariff of Rs.6000/- whereas it should have been only Rs.2500/- per day.After discussion with the billing department I was given a discount of Rs.3500/- per day totalling to Rs.28000/- for a eight day stay.However this Rs.28000/- was not reduced from Room tariff...
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S
Sreeba Np
from Mumbai, Maharashtra
Dec 20, 2016
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Deny in Refund of advance paid against delivery package

Address: Bangalore, Karnataka, 560025
Website: www.fortishealthcare.com/india/hospitals-in-karnataka/fortis-la-femme-richmond-town

Dear Sir,

This is with regard to my claim to refund the advance paid (Amounting to Rs 10000/-) for delivery package taken from hospital "Fortis La Femme', Richmond town Bangalore.
Contact number of customer care of Fortis hospital:- [protected]

My patient id :3523

Detail incident

I have been consulting Dr prathima Reddy of Fortis la femme hospital. Though my expected date...
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S
Sherril
from Mumbai, Maharashtra
Dec 11, 2016
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Security

Address: 400706

Security of icu a bald man was very rude they did not allow me to respond to a doctor request to patient enquiry. They started to argue with me I told them I am politely following doctors order yet they refused to listen. He called all patients relatives inside except me to visit my father as he decided that his duty can be used as revenge against my earlier arguments with him....
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Address: 400703
Website: www.consumercomplaints.in/new_complaint

Forties hospital, vashi - 3 staff (Lady) in billing department, forced to give immediate resign by doing mental harassment by senior. However after 30 days working they are hold the staff salary. How staff will live without monthly salary. They may more gone in bad condition of mentally. If anything happen with this staff and family forties hospital will be responsible as no monthly salary. One of the staff's family member is suffering of...
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T
Tinku kr13
from Delhi, Delhi
Nov 29, 2016
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Money waist without surgery

Address: New Delhi, Delhi, 110070
Website: www.fortishealthcare.com/india/hospitals-in-delhi-ncr/fortis-flt-lt-rajan-dhall-hospital-vasant-kunj

Dr didn't told us about the possibility of (Hernia)Surgery & after admitting also they kept the patient for 3 & half days & then told us it isn't possible to do operation.We lost 98, 000 rs without any treatment and benefits.My patient also got some extra problem and we r more depressed with the money wastage.So kindly take some proper action for it...
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A
Adv.Neha
from Gurgaon, Haryana
Nov 21, 2016
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Misbehaving pharmacist

Address: New Delhi, Delhi, 110070

I want to complain against a pharmacist who sits in fortis healthcare chemist shop/ outlet in B-10 market, Vasant Kunj, New Delhi. I had gone there with my mother to purchase medicines. After computing the total amount on machine n packing the medicines the pharmacist told us the amount to be Rs. 466. On giving him a Rs 500 note (old currency), he said give me a copy of your ID. On hearing this, the immediate and reasonable response from...
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M
manorama prasad
from Delhi, Delhi
Nov 10, 2016
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High attrition in good female staff at Saket, New Delhi Chemist shop

Address: New Delhi, Delhi, 110017

Dear Sir

I am an old customer of your shop in Saket, New Delhi, and am very concerned about the fact that all your good sales girls seem to be leaving for some reason. First, it was Sunita, then Vandana. And now there is only Barkha. I do hope that you ensure that at least she stays as she really goes out of her way to help old people like me and is the reason why I shop at your outlet.

This is sincere feedback...
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S
Sangeeta Prajapaty
from Ahmedabad, Gujarat
Oct 26, 2016
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Ridiculous coordination between the nursing and the pharmacy staff

Address: Mumbai City, Maharashtra, 400081
Website: www.fortis.com

Fortis, so called epitome of medical services is falling flat on their face coz of stupid co-ordination between the nursing staff and the hospital pharmacy. It's worst than a government hospital. My mother-in- law under went breast cancer surgery and now chemo. This is the third chemo cycle of hers. After the intimation is put by the hospital then the insurance company for cashless starts. I have tried all possible.way to fasten the process...
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R
ruchirSaxena
from Mumbai, Maharashtra
Oct 6, 2016
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Complaints not resolved by welfare department

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

When anyone face any issues in a hospital, it goes to welfare department for resolving his/her issue, but in fortis hospital, nodia (sector-62) they have a habit of making false commitment to patients and even not communicating anything to the concerned department regarding the issues raised by patient and telling patient that his issue has been resolved with any details.

They whole welfare department in fortis hospital is...
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B
brijendra86
from Mumbai, Maharashtra
Oct 5, 2016
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Admissions Charge & Clinical Nutritionist Fee taken in final bill

Address: New Delhi, Delhi, 110088
Website: www.fortishealthcare.com/india/hospitals-in-delhi-ncr/fortis-hospital-shalimar-bagh

I am cover in TPA . so During discharge i didn't check this.
when my TPA didn't give money then they inform me. they have deducted these amount.
they i called Hospital Biling Department they said you need to visit Hospital then only we can resolve your problem.
then i was visited Hospital on 24th Sep 2016 and meet Mr. Brijesh. he checked and admitted this is our mistake and i need to talk to my senior regarding this....
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G
gulshan sheel
from Sangamner, Maharashtra
Oct 3, 2016
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Very pathetic service at fmri gurgaon

Address: Gurgaon, Haryana, 122001

I was supposed to admit my wife to fortis hospital in emergency in morning 10 o'clock after consulting with dr has refer for 1 or 2 days admission, all the necessary procedure they told us to wait for some time for admission but when asked after some time they told us that there is no vacant bed. Simply wasted so much time by giggling here n there then after 12 hrs when dr personally visited then they alot bed within 2 minutes, my complaint...
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