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Franch Express Courier Complaints & Reviews

www.franchexpress.com
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Updated: Sep 21, 2024
Complaints 409
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27
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382
Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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P
PRIYADHARSHINI
from Salem, Tamil Nadu
Apr 28, 2010
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LETTER FROM HDFC

Address: Salem, Tamil Nadu

DEAR SIR,

Erode HDFC bank has sent a letter to Salem 13 madam street, near pattakoil salem (my home address) booked on 26.04.2010 ref no: B07078808 but still that letter has not been delivered promptly since it is second day. kindly track my letter and help me to receive it.
Regards
Priyadharshini...
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H
Hamsa
Apr 21, 2010
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No intimation to client when door is locked

Address: Chennai, Tamil Nadu

The service of this Courier company is not at all professional. While delivering a courier if the door is locked, there should be a slip left to call back or the customer should be intimated that the courier is with them. More often the customer comes to know of the courier only when it is returned to the sender.

Intimation should be made mandatory, as the documents that they are delaing with are very important like Cheque...
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S
Suresh Kumar
from Mumbai, Maharashtra
Apr 12, 2010
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Worst service

Address: Chennai, Tamil Nadu

Dear All,

One document was send from Noida on 05.04.10 to Chennai, still ididnt received. The document was reached to chennai Franch express office on 07.04.10 but they not delivered still 12.04.10. Very poor customer service. They not pickupping the calls. One of the most worst service i faced in my life time. That document is very urgent one. Due to this i got a bad opinion with my boss....
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J
Joe Winifred P Rayen
Aug 26, 2009
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courier not received yet

French Express Courier
Complaint:
My mother sent a courier through french express courier on 17th August 2009 from rasipuram, Salem. I reside in porur chennai, I have not received the parcel still now[protected]. this is the receipt no. B03655855. The address was correctly written, i have confirmed it through my mum. Please help us out....
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P
P.Kalanidhi
from Delhi, Delhi
Mar 7, 2009
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courier not yet delivered

My relative Mr. Ilangovan sent me a courier by French express courier on 04/03/09 (courier receipt number: *a89661763*a) from Chennai-10 to Powai, Mumbai-400076. Even after 5 days, I have not received my courier still. Only my relative and myself know the value of that courier and how much it is affecting my education. The loss can not be compensated, they should know why we prefer courier instead of post office. severe action should be taken,...
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R
Raja Palanisamy
from Hyderabad, Telangana
Feb 18, 2009
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Courier not delivered

I am Raja Palanisamy. I sent courier through french express courier services On 16.02.2009. Till today(19.02.2009) the courier has not been delivered to the concerned person. If I contact them for the status of the courier. They are ill treating behaving very worstly. I contact chennai branch and also salem branch offices. My Courier number is A90235507. I didnt saw such a irresponsible courier service. Government should take action on the...
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BHAVESH SHROFF
Nov 25, 2008
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DOCUMENT/COURIER MISSING

I was sent documents from IDBI Bank agent, Bangalore (Local courier) to my office address. My shipment no. is i21950948, but its missing. When IDBI agent (who has sent me document) enquired courier guys are saying its delivered. But I didnt got any courier. I called to their head office they gave me some different office number and no body is responding. No body is picking phone.

This is pathetic, bull-... If they cant service...
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D
dipankar
from Pune, Maharashtra
Nov 15, 2008
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not received VERY important document

FRENCH EXPRESS COURIER is WORST.. documents sent from chennai
dt 22/10/2008 have not received pune till today 15/11/2008.. is pune
in another planet..?? the FRENCH EXPRESS is not worth it... USE IT
AT UR OWN RISK.....
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K
Karthik Janakiraman
from Hyderabad, Telangana
Aug 25, 2008
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Courier not delivered in time

My courier which was sent on 20th of august and was to travel only 35-40kms is still hanging without being delivered. The consignment number is A81864097. It was sent by me from Poonamallee to Guduvancherry. I have been calling around 5 to 6 telephone numbers but i haven't got a good reply yet. Instead they say it is my fault that i had not mentioned the from and to address correctly. I had mentioned both addresses with words 'from'...
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