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Franch Express Courier Complaints & Reviews

www.franchexpress.com

1

Updated: Sep 21, 2024

Complaints 409

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27

Unresolved

382

Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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not delivered.. status out of delivery for 4 days

Parcel delivered wrong address without our knowledge

Cheating on delivery and returning , consignment no:- 48024430834

Parcel not delivered with teaching no 22279541826.

Product still not delivered

Most useful reviews

Courier not delivered to customer

cheating of security deposit amount

Courier undelivered and stolen

Courier delivery not proper and In Charge behavior very worst and reply by rudely

Delivery delays

Parcel No Delivery

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Item has not yet delivered

Franch Express Courier reviews & complaints page 7

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Address: Sanjith

Track I'd [protected] parcel send from coimbatore to tirupati not yet received upto 2month very worst service no response... tirupati office send to wrong address and telling my side not received I have all call records after 2month received pracel damage full waste very disappointed... worst worst worst...

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AWB no [protected]

Ideally courier should have been delivered by 22/09/2021 .
But it is still not delivered
When contacted the delivery person mentioned in the site.
MR.Durai contact number[protected]
His answers were inappropriate and he ended up the call without answering to the query.
I attached the screenshot of the status of the parcel.
Kindly do the needful...

+1 photos

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Address: A-306, PREMIER GRIHALAKSHMI APARTMENTS,, 4, Vayuputra street, ELANGO NAGAR, (SOUTH) VIRUGAMBAKKAM

I was supposed to receive the courier no: [protected] on[protected] by 11 am, as confirmed at the time of booking, as the item was reqd for a function that day. However the item was delivered only on[protected] evening. When I asked the delivery person, he said he got the item to his delivery point only on[protected]. Online tracking also indicated that the item was booked to Guindy Chennai on[protected].
The delay on yourside has...

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On 13/08/2021 a courier sent from Chennai to chelakkara (kerala-Thrissur district). But the courier not yet received (30/08/2021).we are many times contacted to the concerned office. But we didn't get any satisfactory reply.
Our consignment number-[protected]
Do the needful....

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Address: Gobichettipalayam

Very, very worst service, insulting customer, and rude behaviour, not deliver home...

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A parcel has been sent to me on 29th from chennai to tuticorin. Its around two weeks its still not delivered. When I contact their customer service, everyday they are telling new stories. One day they are saying that parcel is not sent its in chennai, another day they are saying they couldn't trace the parcel. Very worst customer service....

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I received a courier today and as I am out of station, I told to give it to my neighbour flat who is in same floor and the distance is just 4 ft from my flats . unfortunately they too have gone out and told to give in another home in the same apartment with 4ft distance.Senthil Gowrivakkam is very harsh towards me when I inform this to him.Their job is to give courier and on some situations, they have to adjust and deliver it.we are very...

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I haven't received my parcel yet, its been 2 days (kovilpatti to Coimbatore)

Tracking number: [protected]...

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Tracking Number: [protected]
Dear Sir/ Madam,
I like to bring to your notice that the shipment sent from Chennai to Kalakkad (Nanguneri district) i kept hold by one of your Agent Venkadesh (contact: [protected], [protected]) for more than 4 days. when contacted, he was very rude, arrogant and using unparliamentary words. He is asking to come and collect, then what is the meaning of Door delivery? what sort of service you are...

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I had sent one courier to Cochin Kerala from chennai on 5th of July and I got a call from receiver that courier refused to deliver the courier to home and asked them to collect from office and unfortunately female couldn't reach office so courier person name sinto he called me and told me he will return the chennai unless if it is not collected on same day and he was rude. So I asked him to return but today 26th July till it was not returned...

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Address: 20 sidco idustrial estate, pettai

I purchased some injection in makers pharma chennai, makers pharma send to french courier, that injunction is cooling type injection, but they deliveryed 2day later. its very worst and poor service....

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Respected Sirs,

Greetings to you.

Vide POD number [protected] of Franch Express Couriers dated 14/07/2021, a Consignment of food items was booked to self at Chennai from Eluru which arrived in Chennai on 16/07/2021 as per the Courier Company website and the lady manning the helpdesk at customer care on[protected]. As the consignment was food items and perishable I requested the lady to kindly get it delivered...

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Address: Mogappair west

Courier not delivered yet its shows out for delivery yesterday itself 16.7.21. And concern delivery person is not answering the calls pls provide mogappair west franch express adress and I will collect it from directly....

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Courier is not received yet which I sent on July 12 and today is July 15. For two days I was trying to reach the delivery executive but no response.. finally he came on line the response from him is. " I'm busy i[censored] call only I can deliver the courier " . Next mini I called to cc to rise a compliment there was also no proper response and guiding but she said she will raise the issue ...

for the emergency purpose we should...

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Address: Kolathur

Worst experience faced with Franch express courier service. I have given an courier on 7 Jul 2021 to Tirupati with consignment no. [protected] and they charged me Rs. 70/-. They promised me that it will reach to destination on 8 Jul 2021 itself. However till today (13 Jul 2021) no update received. When I checked voluntarily with them they are telling that "they don't have service to the given destination and the courier cant be delivered"....

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We have sent a courier from Chennai to Peravurani . But that was not delivered on time even the destination is very near to that courier collection place. When we make a call the person is not at all responding properly and speaking with out any interest . Seems like very poor service compare with Professional Courier....

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Respected sir,
i have sent one courier of tracking number-[protected]. from chennai to coimbatore.
It is not received till now and showing only out for delivery.
request please deliver it as soon as possible.

Full address details are as below.
Mythily RamaKrishnanrem
3A Tpovan Complex
Karadimaddai Rd.
Post-Kuppanurr
coimbatore 641010
Mobile-[protected]...

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Address: Kunnathur

[protected] tracking number...

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Address: Ponneri chennai

Tracking number
[protected]

Customer contact number
[protected]...

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Address: 6/416, Sachidananda puram 5th street 1st floor

Courier is not delivered yet didn't call us.. No [protected] they r not reasonable please tell them to delivery correctly from karur...

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