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Franch Express Courier Complaints & Reviews

www.franchexpress.com
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Updated: Sep 21, 2024
Complaints 409
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27
Unresolved
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Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Franch Express Courier reviews & complaints page 8

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V
vivekan ganesan
from Chennai, Tamil Nadu
Jun 18, 2021
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Courier shipment not delivered

Shipment not delivered booked on 16 June

Number is
[protected]

Please do needful...
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M
MalolanR
Jun 17, 2021
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Missing of parcel

Address: Mylapore

We have done a courier vide your consignment no. [protected] dt. 7.6.2021 sent to:

Redington (India) Limited (C1)
A3 BT Industrial Park, Sathyavedu Road,
Sirupuzhalpet Post, Gummidipoondi Taluk, Thiruvallur District (Tamil Nadu)
Pincode: 601201

Contact: Dhanapal
Number: [protected]

Today is 17.6.2021 and till the time of writing this letter, the consignment has not reached...
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G
Govindakrishnan Alagar
Jun 16, 2021
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Non delivery of local courier

I booked an envelope (from Bangalore) to Malleswaram, Bangalore on 10.6.3021.
No[protected]. I spoke to Chennai office on 12th and Rajajinagar, Bangalore offic (Mr Ramraj). Still envelope not delivered to addressee. Local delivery not done for 6 dsys and no response....
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K
Kvijayram
Jun 9, 2021
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Poor service and worst service in your gochettipalayam branch ,Erode district,Tamimlnadu

Address: 4,Kambar street,gobichettipalayam,Erode,Tamilnadu

Poor service and worst response in your gochettipalayam branch, Erode district, Tamilnadu, India...
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N
Naveen1012
May 28, 2021
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Not yet delivered the return courier

Address: Salem, Tamilnadu

I have couriered from Salem, Tamilnadu dated 22/04/2021 to Bangalore. As the company gate was closed, they have to returned back me immediately, but there was also a huge delay, and the return date from bangalore is 8/5/2021. It has reached salem on 9/5/2021 and they are telling the reason the authority of return dispatch materials is on leave and he has gone to his home town. In that courier i have important company documents.
My...
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L
Lexmanan Sundaram
May 22, 2021
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Not delivery to home.

Address: 14.Majeeth road first cross street, Sivagangai. - 630561

Dear sir. Iam Lakshmanan from Sivagangai, to day one pack reached in your Sivagangai courier office by name of my daughter’s name Meenakshi.But in your office they are told not delivery to home and you will come to office and collect it, otherwise it will send return. What is this at the time of Covid season. I am aged person and also sick. Improve the service in your Sivagangai branch....
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M
Mathimathi
May 21, 2021
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Not delivered my product

Address: Tirupattur

Since my product has arrived to the office on Monday they are not at all delivered yet it's been two weeks since I ordered that product.though I have tried to reach them many times they're not at all picking up the call....
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S
Sayeed Sheikh
May 20, 2021
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Not attending call of customer.

Address: Ayanavaram

Many times I tried to contact with the office but he is not attending the call. Very poor service providers.
Chennai Ayanavaram-23....
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கோவி. கார்த்திகேயன் குடவாசல்
May 15, 2021
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Not delivery

13/05/2021 தேதி்அன்று அனுப்பிய பார்சல் இதுநாள் வரை கிடைக்கவில்லை. புகார் அளித்தும் உங்கள் நிறுவனத்திலிருந்து உரிய மரியாதையான பதில் இல்லை இதில் புகார் எண் தெரிவித்துள்ளேன்....
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A
Amarnath Joseph
May 12, 2021
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Courier reaching to some other district in tamilnadu

[protected] - This courier has been booked to KALAKKAD, TIRUNELVELI district. But now it is reaching to VELLORE. What is happening. This issue is not the first time. So many times this kind of things happening in your service. Please check this courier and deliver it to the correct address...
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S
Sandyjith
Apr 27, 2021
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My courier is not reached to my customer

Consignment number: [protected]
I couriered a product from kolathur to otteri..
In ur website it shows as delivered with customer sign.. But she complaints as it not my sign and I didn't recieved any parcel...
I enquired about this in ur office([protected]) yesterday he replied that he ll clear it next day but not yet courier delivered as my customer complaint.. And now they r not picking up phone...
Due to this,...
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M
Mahisree
Apr 21, 2021
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Product delivery

I Sent an courier saturday from chennai to bangalore... Till they didn't receive the product.. Even I informed it's an emergency products as it contains medicines which should be reached by the patient by tuesday itself (yesterday). They were behaving rudely while I am asking for the delivery status ....
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P
Premaakshaya
Apr 17, 2021
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Courier delivery not proper and In Charge behavior very worst and reply by rudely

Address: Coimbatore

Dear Sir/ Madam,
This is you inform you that i have courier the documents through your Courier. But still it is not delivered the mentioned address. I have enquired the responsible person at Coimbatore Mr.Prabu(Coimbatore branch) his contact no [protected]- but he is not properly responding. He behave very roudway to reply. Kindly take the necessary action immediately and also arrange to delivered my documents in the mentioned address...
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D
Dheepa Anthony
Apr 16, 2021
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I'm complaining about my courier not reached in destination cannot track

I put courier on 13th apr from bhavanisagar 638451 to nagapattinam 611111.
Courier not yet received and also I'm not able to track that consignment number. Kindly help to fix the issue. As soon as possible....
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V
Veda92
Apr 12, 2021
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On 10/04/2021 send fridge to vandavasi ..but they wrongly send to villupuram

Address: 27, road st, punnai village , tiruvannamalai district , vandhavasi

10/04/2021 on morning send fridge to punnai villaga they said it will be reached on afternoon 12/04/2021... no online tracking shows but today i called franch express courier and asked tracking details they said courier in villipuram wrongly send ...will delivery 13/04/2021. very bad service they say frankly we delivery 2moro, 2moro. bcoz very urgent i already informed courier person terms and conditions.
no [protected]...
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S
sharan88
from Chennai, Tamil Nadu
Apr 6, 2021
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Website not working

The website is not at all working it is very difficult to track our courier which we sent when we contacted customer care there is no ring or not reachable at all...one of the worst experience which I m facing...
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V
venky ss
Apr 2, 2021
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Package was opened and item is missed

Address: F2 Block 2 Phase2, Iaf Road SRINIVASA NAGAR, Harinis Aishwaryam

Details are given in the attachment mail copy and consignment are attached.....
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S
Shankar _sharma
Mar 25, 2021
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Poor service in delivery

Address: MI. 20 TNHB COLONY BALAKRISHNAPURAM GUMMIDIPOONDI, Tnhb colony

Dear sir,

This is inform you that my parcel has reached the destination point before 3days even the delivery boy call me after receiving the parcel, But until now I don't get parcel there is no attending of phone too tried many times.

Such a poor customer service happening here at Gummidipoondi, my consignment LR copy is attached with this complaint.

Kindly take necessary action to deliver my...
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K
Krithika Vinod
Mar 25, 2021
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Very poor service

Didn't receive the parcel yet... It's been a very worst service that it doesn't beven allow to the track the details of shipment.. says tracking number not available... Also tried calling cust service no body responded to it....
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V
Vijay reddy V
Mar 24, 2021
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Worst courier service ever I saw in my life

Address: Chennai-Hyderabad

Worst courier service which I never saw in my life, Their customer care is Pathetic and their response is worst. They always says courier will come today but that today never come. Never gonna use this service in my life time and I will inform people as much as I can. From Chennai to Hyderabad it took almost 10 days....
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