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Franch Express Courier Complaints & Reviews

www.franchexpress.com
1
Updated: Sep 21, 2024
Complaints 409
Resolved
27
Unresolved
382
Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Franch Express Courier reviews & complaints page 4

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N
nirmala.kv
from Chennai, Tamil Nadu
Mar 28, 2023
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22295986134

My Parcel : [protected] not yet delivered.

It being more than 10 days.

Please do needful...
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N
nirmala.kv
from Chennai, Tamil Nadu
Mar 28, 2023
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Parcel not received 22295981634

Parcel Number: [protected]
I have not received above parcel no. . Its being more than 10days i see the tracking shows delivered to Jigani office.

can you help me why has been so delay and help me to get my parcel soon

My contact: [protected]...
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J
Jerald motha
from Vedasandur, Tamil Nadu
Mar 8, 2023
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Parcel

Address: Oragadan chennai

My consignment no is[protected]. In tuticorin office ( on 6.3.2033 )my parcel was registered but not sent to chennai till now.Why it was not sent.Kindly do necessary steps for sending my parcel to oragadam chennai by today evening itself.
Rgd
F Jerald...
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J
Justfc
from New Delhi, Delhi
Mar 7, 2023
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Delivering not done

Address: Korattur franch express courier office

Consignment no. [protected]. Parcel not delivered deliberately.
Status showing out for delivery for the past 2 days.
Concerned office was rude on phone.
Customer number seems like blocked for my contact....
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G
Guru palanivel
from Coimbatore, Tamil Nadu
Feb 17, 2023
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Regards delivery delay

Address: No.4 veerapandi,shakthi nagar,Coimbatore dt,641019

Dear sir/madam,

This Guru from Coimbatore, Two days before my friend was send some courier to me in Dharmapuri district, Through franch express Courier sevice pvt ltd. But still im not received that, I asked soo many times to head office and local office in Coimbatore, No proper response for that, they are telling like today evening u may receive, tomorrow evening u may receive, im totally disappointed with their answers,...
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A
Ajitha49
Feb 15, 2023
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Parcel delay

Parcel was dispatched on Feb 2 2023 to Kadapa from chennai still customer dint get the parcel yet..
Tracking shows last date 3rd Feb. Even phone no in tracking is not reachable..
Courier no [protected].
Plse look into this issues asap

Thanking you....
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K
KumarSaravana
from Hosur, Tamil Nadu
Jan 12, 2023
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Parcel not delivered with teaching no 22279541826.

Address: 3/119, Periyar Nagar, Bagalur circle, Belathur, Hosur,

Please find the tracking information for your undeliverable service attached. And your team's side has not responded. This is ruining the reputation of your service.
I suffered a loss of Rs. 30, 000 as a result.
Take prompt action to address issue and find a solution....
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B
Backbanch
Jan 10, 2023
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5 day courier not received

I am reciver...i have pod number ... company not take any action against late delivery...still now I don't get my parcel from franch express courier......
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M
Madhan doss
Dec 23, 2022
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Returned my courier

AWB : [protected] Re turned...
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P
Panku H
Oct 26, 2022
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Delivery person behaviour was not good with customer

Your delivery person Sadashiva KS behaviour was not polity with the customer. His behaviour and way of talking was harsh with the customer. Which is not good...
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K
Kannanmicr
Sep 27, 2022
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Courier not delivered- Worst delivery person.

AWB No. [protected]

Sent courier to Salem from Chennai. It reached Salem but was not delivered by the delivery man for the past 3 days.

Worst service. Request not to use this courier service. You cannot send the item in time....
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N
Neeza Jameel
Sep 7, 2022
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Not delivering the parcel even tracking shows out to deliver

Address: Bangalore

Tracking my parcel from Delhi to Bangalore and its shows out for delivery but the delivery boy shows irresponsible behavior by not delivering on time and not picking the phone also right from two days......
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P
Prasanna0713
Aug 19, 2022
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Regarding abusive comment made by Manager Ramesh and Delivery guy Shanmugam

Hi, This is Prasanna, actually iam the receiver, I about to receive parcel from franch express courier on[protected], ( my consignment number: [protected]) which send from a place Thanjavur to Chennai on[protected], but i didn't receive on[protected], due to their carelessness I couldn't receive the parcel on 17-08-22, On[protected], I was calling to the customer care to know about my parcel, they shared the mobile number ([protected]) of...
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P
Prasanna0713
Aug 19, 2022
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Regarding abusive command made by Manager Ramesh and Delivery guy Shanmugam

Hi, This is Prasanna, actually iam the receiver, I about to receive parcel from franch express courier on[protected], ( my consignment number: [protected]) which send from a place Thanjavur to Chennai on[protected], but i didn't receive on[protected], due to their carelessness I couldn't receive the parcel on 17-08-22, On[protected], I was calling to the customer care to know about my parcel, they shared the mobile number ([protected]) of...
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V
Valarmathy Kumarasamy
Aug 17, 2022
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Courier - Misrouted, delayed and not delivered

Address: Franch Erpress

I've booked a courier to Chennai on 11 Aug'22 & till now ( almost a week) it is not delivered.
Right from Bangalore, Kaggadasura- Franch express agent, B'lore hub to Chennai Delivery hub . I am chasing daily many times . Logged complaint with customer care, no use. They are very irresponsible. Waste of Money & effort

Such a bad service & experience,
This is 2nd time facing this issue. In May, a courier which...
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K
krish8055
Aug 16, 2022
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Franch Courier Not Delivered

Consignment Number :[protected]

Still courier not delivery yet which I was sent on 11th August 2022. That Madurai hub hold last 5 days.

Emergency purpose using to sent to native. Worst behavior.

No one take responsible.

Please resolve this issue....
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S
subasri s
Aug 13, 2022
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Looking for reimbursement of my lost damaged and later service with no communication

Address: No,6.8, velachery road, medavakkam, chennai
Website: www.franchexpress.com

This is subasri srithar from Medavkkam, chennai . I have been put a 72 kgs of parcel to Netherlands on jan 28 2022 through Medavkkam agency of Franch express ( Maya agency / ravineshawari agency). I was first contacted for ST Couries only. I have no idea how tat have changed to Franch express first . Later on receipt of receiving, I just wanted my parcel to reach safe I don’t bother much tat time by the words given by agency in medavakkam...
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H
Hariprabhaa
from Namakkal, Tamil Nadu
Aug 1, 2022
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About parcel

Website: Google

Last Monday (25.07.22) booked parcel from Erode (TN) to Bangalore. Last Tuesday (26.07.22) Morning it reached Bangalore hub. But still now I didn't get the parcel. We called for enquiring the parcel they are daily it will come today. 5 days over I didn't get that. They are responding properly. Like this you will respond to the customer and your will deliver the parcel. I never seen like this parcel service anywhere very worst parcel service....
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V
Venkat Medagam
Jul 18, 2022
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Not delivering my ordered item

As per them Pragathi Nagar, Kukatpalli, and Hyderabad is ODI location and they are saying no service. I have never seen this kind of bad service. I don't know How to resolve it. within the city, if they are not able to deliver the order then need to doubt on this service's performance itself....
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N
naren_0403
Jul 13, 2022
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Delivery Not Done by Madivala Bangalore branch of Franch Express

Hi Team

The parcel with consignment number [protected] has been lying at Madivala, Bangalore since last 4 days and is not being delivered.
The branch office has stopped responding to calls, and other contacts are asking to connect to branch, a vicious circle. The parcel ahs some urgent stuffs....
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