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Franch Express Courier Complaints & Reviews

www.franchexpress.com

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Updated: Sep 21, 2024

Complaints 409

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27

Unresolved

382

Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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not delivered.. status out of delivery for 4 days

Parcel delivered wrong address without our knowledge

Cheating on delivery and returning , consignment no:- 48024430834

Parcel not delivered with teaching no 22279541826.

Product still not delivered

Most useful reviews

Courier not delivered to customer

cheating of security deposit amount

Courier undelivered and stolen

Courier delivery not proper and In Charge behavior very worst and reply by rudely

Delivery delays

Parcel No Delivery

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Item has not yet delivered

Franch Express Courier reviews & complaints page 9

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Company Board says will be delivered in 24hrs. It took 3days to reach vizag from chennai. Tracking says out for delivery. Now when called to delivery guy which is updated in tracking, he says this is part time job, i will for delivery only twice a week(wed, sat). If no much parcles, will go on sat only.
What type of courier is this? This has to be addressed before accepting the parcles. We would choose other delivery partner ryte....

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No any updates on net...

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Consignment number : [protected]
Booked on 25th feb 2021 shows status delivered at 26th Feb 2021 evening 5pm. But customer didn't received yet. Delivery person not picking the call. Don't know to contact and how to contact. Kindly help us out....

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Here my experience with Franch express courier

1. Don't care service
2. Nonresponsible answer
3. rude behavior
4. All false information
5. worst service

Please whoever seeing the message does not go to franch express courier service. Please share as much as possible on all social media. until the Franch express owner has to realize the customer is a king. until don't let down......

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We have sent courier on 18.02.2021 from bangalore 560038 to 560046, was out of delivery on 19.03.2021 was not delivered as person was not available, a week is over we didn't received it back, trying to reach customer care no proper response, really disappointed, please solve this issue as soon as possible...

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Yesterday was deliver date but still I didn't get my parcel. Consignment number [protected]. Courier person number [protected]. Unavailable to contact this number....

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Delivery date was yesterday but still I didn't get my parcel. Tracking id number is [protected]...

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Consignment number : [protected]
Mentioned part was not delivered to specific location and informed the same to local contact person's but they are avoiding to take complaints, please suggest how to proceed further to deliver the part ASAP.

Please feel free to call below number: [protected]...

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The customer care not responding properly, they said we will return the courier to sender place. But mistake is with franch express courier they noted only 9 digit numbers to contact the receiver person. But in parcel clearly mentioned 10 digit number. They return the parcel with status as un reachable. Kindly take action and do the needful....

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This was the track no..[protected]

They have sent me the courier on Feb 2, 2021.
Till date not received.. While searching online the track no is not shown..Ibwent in person to madurai Krishnapuram brach and verified but they say that the no is not shown in the system. When I tried chennai customer care number, I got the same information..till date bi have not recd any information aboiy my parcel..very much fedup with...

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Address: 3/1, KRISHNAVANI STREET, THIRUMALAI NAGER

No - [protected], Still this product not delivery yet which I was sent on 25th Jan 2021. That kancheepuram courier hold last 2 days. He said no man power to deliver. And worst behavior...

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Address: Madukkur, Pattukkottai Taluk Thanjavur Dt Tamilnadu

The above consignment booked on 23/01/2021 address to Trichy date 23/01/2021
Till now not received by receiver
Not showing in Track

I need solution...

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Parcel booked on 12.1.2021 from CBE to MAS but it is still not delivered...

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Address: St. Thomas Mount

A courier within chennai takes about 4 days to reach. whenever you call the useless customer service team of a few girls they have, they have no idea what is happening with the courier. The one thing they will say is the courier is on hold in the Guindy office.
Guindy to my place is 0.8 kms and i was tracking from 10 am in the morning till 7pm and i still didnt get the courier. PLEASE NEVER NEVER use this service...

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Address: 10/3 Devanathan Colony, West Mambalam

I had sent a courier to Kadapah, Andhra Pradesh on 28. 12. 2020 .
The tracking number is [protected]. I had booked this packet at
REHOB Enterprises (PC Way) in T Nagar(South Dhandapani Street).
Please let me know the status....

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Address: Gangaiamman Kovil street extn, karapakkam, ch 97.

AWB no: [protected]. Courier booked on 2nd. But in status updated on heavy rain. But yesterday not heavy rain. Pls deliver the product in urgent basis by today....

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[protected]
This is my tracking number
It's shows same status for more than 15 days...
I need my parcel
I want to know d status of my parcel...

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The courier of the consignment number [protected] haven't reached the salem yet.. I se the courier on 30th Dec 2020. They claimed it will reach in 2 days but now its 4days since sent the courier... It hasn't reached the person yet...pls response back to this complaint asap.. Thanks!...

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My courier received last 3 days before at usilampatti but the courier service is not delivery in my address elumalai.it is very urgent metirial how can i get my courier.this is not acceptable......

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Address: Puthiamputhur

With reference to the subject, One of my important cover in Franchcourier was missing, that cover number was [protected].But your people was given to that important cover to wrong person.I contact with Your person Mr.Suresh (ph.[protected]), he didn't given proper response .Kindly give the solution for this problem.We are in very urgent need in that cover.
Kindly, rectify this problem as early as possible.

Thanking You,...

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