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Groupon India / NearBuy Complaints & Reviews

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Updated: Dec 19, 2023
Complaints 224
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87
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Groupon India / NearBuy reviews & complaints page 8

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I
Indhu Rty
from Hyderabad, Telangana
Apr 6, 2016
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Complaint

Address: Hyderabad, Andhra Pradesh, 500035
Website: Nearbuy

Hi this is regarding my account in nearbuy with user id [protected] I use to have credits in my account of rs1240 with expiry date of 1/04/2017 but suddenly when I see today it shows expired on 31/03/2016 . I have checked exp date clearly it was 2017 when I got the referal credits there was not mail intimation also when when u have changed the expiry date ple look into this and do needful thank u it clear cut fooling by nearbuy then why did...
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Sagar1
from Pune, Maharashtra
Apr 5, 2016
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Credit forfeited by nearbuy

Address: 411002
Website: www.nearbuy.com

Nearby has forfeited my credit of 300/- . I remember they gave me validity timeline till 31/03/2017 to use credit amount. Its my money if they had a validity they should have refunded the amount in my bank but they prefer to gooble up the money. And which promotions they have one line which says that validity of the credit will be till 31/03/2017 but they have eaten my credit 1 year before only. 31/03/2016, this is not done. I want my credit...
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S
Sudhirtuteja
from Gurgaon, Haryana
Apr 4, 2016
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Credit forfeited

Address: Gurgaon, Haryana, 122001
Website: Nearbuy.com

Nearby has forfeited my credit of 2800 forcing me to use the by 31st march. I dont remember they gave any timeline to use credit amount. Its my money if they had a validity they should have refunded the amount in my bank but they prefer to gooble up the money. Really disheartened. Dont trust them at all. The sent me an email on 29th december asking me to use credit by 31st march. I didnt get any reminders from them during march. Also, they...
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sahil20wg
from Kolkata, West Bengal
Apr 3, 2016
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Fraud move by nearbuy

Address: Kolkata, West Bengal, 700025
Website: www.nearbuy.com

I had credits worth 1000+ in my nearbuy account which was promised validity of exact one year. i.e if i get it on 1st jan, 2016 it was supposed to expire on 1st jan 2017.
Without any notice or so whatsoever they changed the terms and conditions of the credit vouchers and made it 31st March, 2016 which we came to know about now when I checked my creditswhich was nil in order to purchase a new voucher.First of all we took the referral...
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Priyamshah99
from Ahmedabad, Gujarat
Apr 2, 2016
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Illegally took away the credits without notifying

Address: Gurgaon, Haryana
Website: www.nearbuy.com

I am priyam shah holding account in nearbuy with id [protected]@gmail.com, in this there was a program of refer and earn which i had used and earned credits worth ₹300.00 with a validity of 1 year as shown at time i received credits. But the nearbuy took away the credits and when i called them today they said it is expired!!! This is a very very fraudulent company taking away credits of people without notifying them!!! A big fraud!!!...
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Rina Sehgal
Mar 30, 2016
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Redeeming the coupons

Address: 700157
Website: www.nearbuy.com/user/purchases

I bought 10 coupons.

TAMARA did not accept my last coupon saying its already redeemed saying that I have already redeemed, where as I can still see the status as Active.

Voucher Id : NBQPC3WHJRD332

Could you please check and redeem the amount as its not my mistake....
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R
RC Bansal
from Surat, Gujarat
Mar 25, 2016
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Voucher cancellation

Address: 380054
Website: nearbuy.com

I bought one voucher(Voucher id - nbjzg8z7ezs4t3) from nearbuy.com through my account credit which i earned by referring friends.Now i want to cancel my my voucher.According to their cancellation policy you can cancel any voucher within seven after purchasing of voucher.They haven't mention that voucher will not cancel if you buy voucher from referral credit.Now they denied me to cancel my voucher which i don't want this voucher and they...
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vijaykrish80
Mar 24, 2016
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Cheating customers

Address: 122011
Website: www.nearbuy.com

Earlier i got option to use my credits

But now i am unable to use my credits.

Why nearbuy changing all terms and conditions?

Earlier Hacking of accounts observed

Then you changed validity of credits

Now there is no option to utilise credits on some deals

You are changing T&C frequently and cheat customers like us.

Its not fair Nearbuybr...
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A
arpit5998
from Dhule, Maharashtra
Mar 21, 2016
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Voucher bought but not given as per promised

Address: Agra, Uttar Pradesh, 282001
Website: nearbuy.com

I bought 2 vouchers for vlcc spa and i contacted them but they said they haven's received payment so can't schedule my facial so i waited for 1 month and finally called nearbuy.
They never called me back and told me anything about it and so refunded the amount after my complaint.
It was like a mental harassment....
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H
hojefa
from Pune, Maharashtra
Mar 21, 2016
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Voucher expired no refund

Address: 411004
Website: www.nearbuy.com

I bought a PVR voucher for INR 349 which got expired on 16Feb-2016, I didn't get any notification that voucher is expiring. When I called customer service they told me it is not refundable. If these happens for even 1000 customer they have earned 349000 INR for free, this is simply loot and unethical....
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S
Sonam321
from Port Blair, Andaman and Nicobar Islands
Mar 20, 2016
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My food coupon was rejected by the merchant

Address: Kolkata, West Bengal, 700051
Website: Nerabuy

I bought a coupon yesterday from nearbuy but when I showed the voucher on phone to the merchant then he argued with me in a very bad manner and asked me to bring a print copy of the voucher.and there was no such requirement written in terms and conditions or things to remember...so for now I would not like to go to that shop to get insulted coupon just because I bought a coupon from nearbuy so kindly refund my amount as soon as possible and...
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K
Karnam Shiva Prasad Rao
Mar 12, 2016
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Voucher already purchased, but now it is missed

Address: Rangareddy, Andhra Pradesh, 500060
Website: Nearbuy

I have purchased a car wheel alignment n wheel balancing coupon @ Madhapur thru nearbuy app and initially it appeared in my purchases list, but today it is asking ID n the voucher also disappeared, so plz help .The wheel alignment at Madhapur area...
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M
mandira.dalal
from Bengaluru, Karnataka
Mar 10, 2016
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Voucher was redeemed automatically

Website: nearbuy.com

I had purchased a deal from nearbuy.com site on 6th Feb, 2016.

Voucher id:NB2RHM2V9GKZBQ
Email id:chaina.[protected]@gmail.com

After few days, I noticed that the deal status was showing "Redeemed" but I did not take the service. Immediately I had raised complaint to nearbuy support and they replied that they got an update from merchant end that the particular voucher is redeemed. Again I replied that I didn't...
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Girish A
from Pune, Maharashtra
Mar 8, 2016
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Paid money for the vouchers for hardeo hotel nagpur but they are blocked

Address: Nagpur, Maharashtra, 440014
Website: www.nearbuy.com

Hello,

Few days i purchased some vouchers from nearby. I have payed for the same.

Now most of the vouchers are blocked and i am not able to redeem it.

I called customer care they told me to send the email to "[protected]@nearbuy.com" i did that but no one from the team replying me on the same..

Either unblock my all the coupons or please return my money.

Awaiting...
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A
alwayzz_sneha
from Mumbai, Maharashtra
Mar 6, 2016
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Need refund

Address: 201005
Website: Nearby

I ordered from groupon chutney lounge and bar for the first time. And I don't know it is a pick up service.on website home delivery is mentioned. And I also redeem the voucher. Now I don't want to avail this item. Pls cancel it and refund my money which I already paid from online.
Pls confirm when I receive the same.

Thanks b regards
Sindhu...
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deepakyadavvv
Mar 6, 2016
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My account is not opening

Address: Chennai, Tamil Nadu, 9943
Website: Nearbuy Refer and Earn – 50% Discount On First Purchase | Rs. 300 Per Referral

Sir i have a only one account in nearbuy bt now my account is not oppen plz help me my account no is [protected] plz help ......
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Sandeep Shivhare
from Mumbai, Maharashtra
Mar 6, 2016
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Fraud company nearbuy

Address: Mumbai City, Maharashtra, 400022
Website: www.nearbuy.com

Don't make any order through them, I had made the payment to Groupon for a service which I didn't received. So they sent me a mail stating the amount is credited in your Groupon account. Today when I tried to use that credit its shows me 0 balance. And when i tried to contact customer care they say we don't know who you are your email id is not is our system. They are doing fraud. Instead directly speak to service provider and ask for the...
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gugibara
from Bengaluru, Karnataka
Mar 3, 2016
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Blocked my account because there were 650 rs referral amount in my wallet

Address: Bangalore, Karnataka, 560076
Website: nearbuy.com

Hi,
near buy has given one of referral bonus amount if we are purchase the deal.
i have purchased the deal and i have refer to my friend.
my details are genie [protected]@outlook.com & my number [protected] and when i spoke with customer care than they told your account is not valid because email id is fraud....
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Anjanagar
Mar 3, 2016
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Fraudulently terminating 'nearbuy' account and transaction failure.

Address: Gurgaon, Haryana
Website: Www.nearbuy.com

Dear sir,
I would want "nearbuy" to solve under stated problems.
CASE I- I tried purchasing a voucher on 17th Feb '16 through my 'paytm wallet', the transaction failed, but the amount was deducted from my bank account.
The 'paytm' says that the transaction was complete between 'paytm' and 'nearbuy', for which i have attached few screenshots of the conversation.
It has been more than 16days and I haven't received...
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mvkchaitanya
from Hyderabad, Telangana
Mar 2, 2016
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Swaadh fine dining

Address: 500081
Website: www.nearbuy.com/deal/hyderabad/kothaguda/Swaadh-Fine-Dining-977820/3007235

I have ordered 10 vouchers of Swaadh FIne dine restaurant Kondapur .
They have mentioned many items in their site and have given several pics of the restaurant which had good ambiance. But we were served at a different place which is one floor above and named as Tiny Village.
The following are the issues faced by us.

We had many issues after buying coupons from nearbuy.

1) The pics that were shown...
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