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Groupon India / NearBuy Complaints & Reviews

www.groupon.co.in

2.1

Updated: Dec 19, 2023

Complaints 224

Resolved

87

Unresolved

137

Good! Groupon India / NearBuy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Groupon India / NearBuy step up their efforts to fully resolve all complaints 👍

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Groupon India / NearBuy

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Defying the law, cheating, hoarding and falsely promoting products

nearbuy blocked my call fake promises and not helping when facing issue with the restaurant

fake promises and not helping when facing issue with the restaurant

Most useful reviews

Not giving refund

Money gone from bank but transaction failed

pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 2

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Address: Chandigarh, Punjab

Hi
We bought the coupen from near buy for ccd and try to redeem the same at ccd but they people says that coupen is not valid. We tried to call you on customer care number but that was unreachable. Please tell us the solution asap. We are still waiting on cafe.

Coupen number : [protected]

Please call me at [protected] for more info.

Please try to reach out to me asap within 15 minutes.br...

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Address: Ranga Reddy, Andhra Pradesh, 500049

Hello i have purchased a 3bs voucher on may 10 from little app which is your subsidiary. The amount got deducted from my bank account and paytm paid the little and order was generated but i don’t receive the voucher. Am trying to reach the customer care since that time and no response. Have sent somany emails no response. Bloody it’s 2500 rupees approximately. Please help me refund my money asap my mobile [protected]...

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Address: 122001

On 14th may by mistake, i choose a different chilli’s outlet and paid. Afterward i again made the same amount payment to the correct chili’s outlet situated at ambience mall, ambience island.

It has been close to a month and the nearbuy guys are not refunding my money, on each and every call they say wait for 48 hours.

I have been calling them and mailing them but no solid response, again and again, they...

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You've an entire company for selling all kind of # but have no customer support beat it on call or chat. I was promised by this sick app a cashback of 400 rs which i haven't received yet. The worst part is i don't know how to reach this company because they have no contact mode. What kind of service is this? Please shut this app down! You've been doing a godless job out there whoever made this app....

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Address: Viman Nagar, Pune, Maharashtra, 411006

Nearbuy.com has been selling open voucher for a pizza outlet named the big o pizza at viman nagar, pune with an address where the store doesn’t exist. Infact even the contact numbers are all untraceable too. Worst, upon contacting nearbuy.com they have no response. Undoubtedly, i’d let them do this with me or any following customers so here’s my first step to teach people “customers cannot be cheated and never got away with.”...

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Address: New Delhi, Delhi

I purchased Pizza coupons for official team event costing 6000 from near buy. I double checked whether coupons are redeemed at locations near to my office. The info was such that its redeemed at 25 outlets but after purchasing the coupons, its mentioned use these coupons only at so n so outlets ( they were hardly 5 outlets )

Also Second time I purchased coupon for different set. This time location was automatically set into...

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Address: Nova Miller No. 333, 333, Thimmaiah Road, Sulthangunta, Vasanth Nagar, Govinda Chetty Colony, Vasanth Nagar,, 560052

I have purchased a voucher, which seemed expired since their APP stopped working. Tried to reach them on the phone, there customer support number had stopped working for more than 2 weeks, So tried email support.

Manish Khatana from the support responded saying he will add the credit and after couple of emails, he stopped responding.

They have come up with New customer care number but, it disconnects when you...

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It is not advisable for anyone to purchase nearbuy vouchers any longer. Their customer support does not respond to emails and their phone lines are not working, so they have become totally unreachable. Nearbuy guarantees full refund of your money whenever you cancel their vouchers, but now they don't respond to any cancellation requests. I have mailing them daily for over a week to cancel the o2 spa voucher. This voucher had a discount offer...

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Address: 19 shubhkamna society (1st floor), B/H kanak-kala flats, Opp Kanchanbhumi flats, Anandnagar 100ft road, Satellite, Ahmedabad, Gujarat, 380015

I got a message from nearbuy that thank you for purchasing the dominos coupon worth 500 and 300 and amount also got debited from my paytm account. I have not purchased any coupon and still due to some fault in nearbuy server this thing has happened. They are now denying to refund my money back. This is a true cyber crime done by them where they debit the paytm amount from customer and auto purchase the coupon for their sales....

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I purchased few coupons in nearbuy.com for which i got refund (Credits) as promised. These credits validity was about to get expire and i had no plans to purchase at that time, hence i checked with their customer care support team through mail.
They replied stating that "let credits get expires, please let us know when you want to avail the credits at that time we will extend the credits for 3 days of time".
Now when i requested...

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To whomsoever it may concern,

I had the worst experience at the hands of the app known as "nearbuy".

My phone had got stolen in which my nearbuy account was logged in and transactions were happening from my account and i notified nearbuy about the same but the only solution they came up with was that change your gmail password.

Surprisingly, even after you change your gmail account password, the...

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Hello,

I just purchased 5 barbeque nation in nearbuy. Nearbuy promised of providing a amazing experience but the food in the barbeque nation was not to the mark and prawn and mutton was very raw and smelling. So, i tried calling nearbuy from the restaurant but unfortunately i can't able to contact them as their working hours are limited. So, i wrote a mail mentioning all my issues and asked for a solution because i paid inr...

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Address: 390007

Dear team,

I have purchased 3 coupons of mcdonalds from nearbuy.com application which supposed to expire on 15 feb 2019. I visited mcdonalds o p road vadodara on that last day and i tried to redeem my all attached 3 coupons but system shows error continuously. Mcdonalds staff tried 3-4 times but not done. Also tried to reach customer care but could not connected.

Due your system issue my all 3 coupons is got...

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I had recently downloaded the nearbuy app. I purchased a few deals from the app as well. To my shock, i noticed that there is no option to delete the saved card details from the app. This is extremely unacceptable. I am not sure how a company is resorting to such gross piracy violations. The consumer complaint center says that there is no option available on the app to delete saved card details currently. What?? Is this a joke? How are you...

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Address: Bangalore, Karnataka, 560052

Website: www.nearbuy.com

Nearbuy blocked my call... I went to a barbeque nation outlet at indira nagar, bangalore and i did not get the proper service and proper food (Prawns and fish). I bought 3 vouchers from nearbuy but all the vouchers has been wasted and i tried to contact nearbuy while redeeming but they are helpless and mr. Bala from nearbuy is very rude to me and i have a call record. I sat for dinner only 10 to 15 min in the outlet, once they started serving...

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Address: Gurgaon, Haryana, 122011

Website: www.nearbuy.com

I went to a barbeque nation outlet at indira nagar, bangalore and i did not get the proper service and proper food (Prawns and fish). I bought 3 vouchers from nearbuy but all the vouchers has been wasted and i tried to contact nearbuy while redeeming but they are helpless and mr. Bala from nearbuy is very rude to me and i have a call record. I sat for dinner only 10 to 15 min in the outlet, once they started serving old prawns and fish i...

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Address: Gurgaon, Haryana, 122011

Website: www.nearbuy.com

I went to a barbeque nation outlet at pondicherry and i did not get the proper service and proper food. I bought 2 vouchers from nearbuy but all the vouchers has been wasted and i tried to contact nearbuy while redeeming but they are not available. Now they are not ready to accept their mistake and they are fooling me. Nearbuy is fooling their customers and making me mad... They promised to refund the money if i don't get a proper solution,...

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Address: Pondicherry, Puducherry, 605009

Website: www.nearbuy.com

I went to a barbeque nation outlet at pondicherry and i did not get the proper service and proper food. I bought 6 vouchers from nearbuy but all the vouchers has been wasted and i tried to contact nearbuy while redeeming but they are not available. Now they are not ready to accept their mistake and they are fooling me. Nearbuy is fooling their customers and making me mad... I want a immediate response from nearbuy team...

Call...

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Address: Pondicherry, Puducherry, 605009

Website: www.nearbuy.com

I bought 6 vouchers for barbeque nation and while i'm redeeming it i came to know it's a fake and restaurant manager said it's only for limited use and my money is totally wasted. I paid around 5000 for this vouchers but i can't able to use at all. Nearbuy cheating customers and making them fool. I want a immediate solution from nearbuy and i don't want myself to get cheated.

Kindly call me at [protected]...

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Address: Mumbai City, Maharashtra, 410210

Needful not yet done

— forwarded message —
From: neeraj kumar
Date: wednesday, 24 october 2018
Subject: credit for cancelled vouchers
To: [protected]@nearbuy.com

Wrt foll vouchers cancelled long back i haven't received the credit
N5jnmxq
N6mjh9b
N4hfj4y

Ticket resolved - voucher code
N
Nearbuy support
To me
27 augdetailsbr...

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