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Groupon India / NearBuy Complaints & Reviews

www.groupon.co.in

2.1

Updated: Dec 19, 2023

Complaints 224

Resolved

87

Unresolved

137

Good! Groupon India / NearBuy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Groupon India / NearBuy step up their efforts to fully resolve all complaints 👍

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Groupon India / NearBuy

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Defying the law, cheating, hoarding and falsely promoting products

nearbuy blocked my call fake promises and not helping when facing issue with the restaurant

fake promises and not helping when facing issue with the restaurant

Most useful reviews

Not giving refund

Money gone from bank but transaction failed

pizza coupons which was given for different locations

Groupon India / NearBuy reviews & complaints page 3

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I bought the voucher on 26th may 2018. Please cancel my voucher and i request refund of the amount.
Voucher id - ngxjywr
Nearbuy id - ashajyothi. [protected]@gmail.com
It would be appreciable i[censored] provide with a clear options for cancellation. Its really annoying to spend so much time to cancel the voucher where it takes only seconds to book them. Please do consider this and make it user friendly....

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Address: Mohali, Punjab, 140604

Website: nearbuy

I booked one deal of captain sam's pizza, vip road, zirakpur for dinner buffet for 2 persons on 02.05.2018. It was giving 2 offers, one was 30% cashback in nearbuy account and the other one was 15% cashback in paytm account. I choose for 2nd option. But i did n't receive any cashback in any of my wallet and further the automail received from nearbuy was showing that the cashback will be sent in nearbuy wallet. I would like to submit that...

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Address: Gurgaon, Haryana, 122001

1. I have purchased two vouchers for foot massage at galaxy hotel' gurgaon.

2. I have also purchased two vouchers for buffet lunch at asia 7 ' ambience mall gurgaon.

The validity of all the four vouchers mentioned above expires on 30 april' 2018.
Currently i am out of station. And therefore' i would request you to increase the validity till 30 may' 2018...

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Website: www.nearbuy.com

I bought 3 vouchers for barbecue nation on 3rd feb 2018 and they got expired on 20th apr 2018 (In just over 2 months). I did not get any notification regarding the expiry of the vouchers. Thus ended up losing inr 1635.00

Upon calling nearbuy support they kept on citing just cited terms and condition of their voucher and didn't really bother to help it out. I requested them to either extend the date or provide me credit back...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I have bought kodak picworks voucher for 3500 in march 2017 and haven't used it, it is expired in april 2017 and i am not able to use at least the amount i paid for the voucher.
I contacted the nearbuy customer support but of no use, they are telling that the voucher expired and it is non cancel deal.

My understanding is even if the voucher expired i should be able to utilize the amount paid for the voucher...

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Address: 500061

I have purchased a voucher with code # njfryh2, i have not availed the vouchers since i realized the merchant is too far from place i stay and i tried to cancel the voucher, however the mobile app took me to redemption option instead. Now when i am trying to contact your customer service i was told they cannot help me.

This is not a fair way of doing business. Either refund my amount or provide me alternate solution instead...

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I brought 2 passes of holi in my registered email id [protected]@gmail.com there was no guest list provided they said the guest list will be there at the venue they wasted 1 hour just to know where will the nearbuy voucher redemed then one elder person came and started scanning and redeming the voucher he redemed 2 voucher of mine and said 1 was already redemed then i have to pay for 1 more voucher at venue after that it was mentioned unlimited...

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Voucher id: nsuvad8
Voucher id: nfpv88n
Voucher id: n8mhbpr
Voucher id: ngqjm53
Voucher id: n4vt2b8
Voucher id: nfp4ff7
Voucher id: nj95cku
Voucher id: ngz6gph
Voucher id: njc83xe
Voucher id: nuz68pv
Voucher id: nzvcac6
Voucher id: n8rxp2m
These voucher id we want to cancel and we want our money credit in our bank do it as soon as possible. Thanku so much...

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Address: Kolkata, West Bengal, 700091

I had purchased a groupon voucher for barbeque nation (Non-veg lunch) from nearbuy.com on 6 nov 2017. Due to some reason, i could not use this voucher. Today when i went to the merchant (Barbeque nation), they said that the voucher had expired and they (Barbeque nation) requested me to contact nearbuy for voucher extension. Barbeque nation also informed me that they only receive the money on redemption.
When i contacted nearbuy, they...

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Address: New Delhi, Delhi, 110058

There were lot of embarrasment we faced on new year eve, we didnt made to the venue, me and my wife went there and police have stopped us saying that all the clubs in connaught place area has issued physical car entry pass to their guest to enter the connaught place area,

You nearbuy guys just sell the passes without knowing the ground situation to earn your commission, we have wasted 3 hours arguing police that we have bought...

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Sir

Hi i am very disappointed by service given by nearbuy & i believe this forum will
Provide justice. I purchased passes for new year celebration from nearbuy. The event date was 31st dec 2017. My voucher id is : ncdzegc & registered email id : [protected]@gmail.com. The quality of food was very bad & this is the online passes i bought. My new year celebration got worst. Kindly provide refund for bad quality...

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Address: Kolkata, West Bengal, 700007

Website: www.nearbuy.com

I purchased a e gift voucher of westside and it was not getting redeemed on the store... I called them and they are saying its redemed before handed... How can it be possible it doesn't make any sense... Its completely fooling customers and taking their money... Immediately i want my money refunded 1000, rs at the same time they make false nearbuy promise... I[censored]h don't refund back my money... I will file a case in consumer forum...

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Website: nearBuy

Hi i bought a coupon worth rs 999 in vlcc beauty care. I booked a slot before 3 days and i went on that day they are saying there is no staff on that day without prior intimation.
Pl cancel my coupon number ntv93rs for vlcc beauty care srinagar colony hyd. You have not even given the option of cancellation in the app. I need an immediate response to this please...

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Address: Ahmedabad, Gujarat, 380060

Website: nearbuy, groupon

Hi, i maitri vyas tried to get 4 coupons of barbeque nation, ahmedabad for dinner which should cost total 2600/- however during the transaction there was an option for paytm paytm, i tried to pay through the same however the money debited from my account but nearbuy did not proceed the transaction. I though that is due to network error and having trust in your services i tried again, however, i the transaction failed for 4 times and as a...

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Address: 140308

Website: Nearbuy.com

Hi everyone,

I am helpless now and this is the only way to get my money back from nearbuy. I used nearbuy.com first time and trust me guys my experience was so bad. It’s too pathetic. They are making fool of their customers by deducting money. They have problem with their payment gateway and saying your bank and paytm has problem. This is totally unprofessional.
Last sunday, on 26th nov, i bought a voucher of rs...

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Address: Hyderabad, Andhra Pradesh

I did a transaction of rs 199/- towards purchase of hair & beauty coupon rs 199rs.
The transaction failed and there was a message on the screen that any credit or promotional code will be reverted back to the account.
However, the amount of rs 199/- is debited from my airtel payments account but the transaction failed and neither is the amount credited back to the account.
Please refer the below images
Kindly revert....

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I bought voucher worth around rs 1300 and called the number of outlet given on app, nobody picked and when i went there i was denied because i did not booked in advance. Now after ruining my night there is no option for cancellation on my app and when i bought it said it was 100% refundable. Now on there app there is no link for getting the cancellation which shows their fraudulant behavior. I am pressing charges for harassment and refund...

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I bought several kfc vouchers and did not got any intimation sms or email that the vouchers are expiring. And when i had a conversation with customer care and received the reply the vouchers are non refundable and i told you should have intimated system for the same through sms and email like littleapp do, the lady had no reply for this. My vouchers are for nearly rs 1200. This is a loot. Nearbuy having no system of intimation and looting...

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Address: Pune, Maharashtra, 411013

Website: www.nearbuy.com

Please cancel my vouchers nexzbm7, nrwbpw7 and na2kdhh. Refund the amount as well. I bought them on 1st feb 2017. The expiry date for these vouchers are 13th of july 2017. So please cancel the vouchers before 13th july. I could not find any link in the nearbuy application which can help cancel the active vouchers. Please help me cancel these and refund for the vouchers mentioned above....

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Address: 560102

Website: www.nearbuy.com

Purchased soho and absolute barbecue voucher every time vendor is denying to accept voucher and they have only one option to give credit in nearby wallet. And now it is enough for me to call then again and again and tell to refund and vendor is not accepting. And still they are showing that voucher in their website now also even though vendor is telling no to accept. This way they are cheating customer....

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