[Resolved]  Groupon India / Nearbuy — Illegally took away the credits without notifying

Address: Gurgaon, Haryana
Website: www.nearbuy.com

I am priyam shah holding account in nearbuy with id [protected]@gmail.com, in this there was a program of refer and earn which i had used and earned credits worth ₹300.00 with a validity of 1 year as shown at time i received credits. But the nearbuy took away the credits and when i called them today they said it is expired!!! This is a very very fraudulent company taking away credits of people without notifying them!!! A big fraud!!!
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Apr 5, 2016
Complaint marked as Resolved 
They have given me by ₹300 worth credits back.
Groupon India / NearBuy customer support has been notified about the posted complaint.
 
5 Comments

Comments

Hi Priyam Shah,

Our team got in touch with you regarding your complain and give you the details .If you have any further queries then please contact our customer care for any further assistance on this matter.

Thanks,
Team nearbuy
same with me it showing validity[protected] so i relaxed to use them later and they took it back
Hi Customer(Manas66),

Kindly share your registered mail id and contact number, so that we can escalate the issue.

Thanks
Team nearbuy
Hi Manas(manas66),

As informed earlier, we have already shared an update via email with all the details on your ticket ID 65660.We'd request you to check the same.


Thanks,

Team nearbuy
Same thing happened to me. My credits were expiring and when I sent mail to the neaybuy team, they confirmed that they will provide my credits back whenever I want (I have email proofs with me). When I wanted to use them now, they are saying their company's terms changed. This is cheating.

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