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Groupon India / NearBuy

[Resolved]  Groupon India / Nearbuy — Voucher bought but not given as per promised

Address: Agra, Uttar Pradesh, 282001
Website: nearbuy.com

I bought 2 vouchers for vlcc spa and i contacted them but they said they haven's received payment so can't schedule my facial so i waited for 1 month and finally called nearbuy.
They never called me back and told me anything about it and so refunded the amount after my complaint.
It was like a mental harassment.
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Aug 5, 2021
Complaint marked as Resolved 
Groupon India / NearBuy customer support has been notified about the posted complaint.
 
8 Comments

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Comments

Hi Customer(arpit5998),

We are really apologetic for the experience you had. We would need your registered mail id / voucher code on [protected]@nearbuy.com to help you. Kindly provide us the same, so that we can escalate the issue.

Thanks
Team nearbuy
Reply
I have mailed you the details, find it and tell me as soon as possible.
Reply
Hi Customer(arpit5998),

We are working on your complaint and will respond to you shortly.

Thanks
Team nearbuy
Reply
Really bad guys.. Even you don't know how to handle your customers.
I am really disappointed.
Reply
Hi Customer(arpit5998),

Please share your registered email ID with us. So that our team will help you in best possible manner.

Thanks,
Team Nearbuy
Reply
arpit.[protected]@yahoo.com
Reply
Hi Arpit(arpit5998),

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Team nearbuy
Reply
Hi Arpit(arpit5998)

We wish to inform you that we have already processed your refund via email ticket no.- 54179. Feel free to get in touch with us for any further assistance in future.

Regards,
Team Nearbuy
Reply

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