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Updated: Jun 10, 2024
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Bad 😕 It seems that HappyEasyGo has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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HappyEasyGo reviews & complaints page 2

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J
jainsanchit78
May 2, 2023
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Airline Ticket Cancellation Refund

I had cancelled my flight ticket directly from Indigo website. Indigo has refunded the amount to HappyEasyGo but they are not returning back the amount.

PNR: INTC2P...
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S
sukrti
May 1, 2023
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Refund

Booked a ticket with them on 5th April to travel on 22nd April. Cancelled within 24 hours with the airline, hence eligible for full refund. Indigo initiated the refund immediatley. Been trying to contact Happy easy go for nearly a month now, they are not responding to any calls/emails. 15.5k is stuck with them....
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S
sukrti
May 1, 2023
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Refund

Booked the flight tickets on 5th April to travel on 22nd april. Cancelled the tickets within 24 hours with the Indigo airline, hence eligible for full refund. Indigo had processed the refund immediatley. Been trying since almost a month, Happy Easy Go is not answering any calls/emails. Please help. 15.5k are stuck with them....
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D
Dipen M Patel
May 1, 2023
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Hotel Booking

Dear Team,
I have booked hotel booking through trip adviser through Happyeasygo hotel & flight booking site. The amount are deducted, but not received any confirmation details. So, i have called many times since two days, no one is lifting call. Pls find payment details as attached. If, we go for flight & hotel booking, the Happyeasy go website offer came. Kindly do the needful as if it comes in such a way then many people are being...
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Dipen M Patel
May 1, 2023
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Hotel Booking

Dear Team,
I have booked hotel booking through trip adviser through Happyeasygo hotel & flight booking site. The amount are deducted, but not received any confirmation details. So, i have called many times since two days, no one is lifting call. Pls find payment details as attached. If, we go for flight & hotel booking, the Happyeasy go website offer came. Kindly do the needful as if it comes in such a way then many people are being...
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A
Anvika sharma
from Lucknow, Uttar Pradesh
May 1, 2023
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Refund not initiated

Address: Delhi
Website: Happyeasygo.com

Ticket no-ZRH6UQ/ZRH6UQ/ZRH6UQ/ZRH6UQ
Flight no- 6E142/6E7147
Booking done on- 6june 22
We are continuously calling and sending repeated mails past almost 5-6 monthsbut no response.
We have cancelled the tickets and have yet no recieved the refund....
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G
Gunjan@98
Apr 30, 2023
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I booked hotel for two days and paid 1947 INR but when I reached hotel, they said they havent received any booking.

I booked hotel for two days from 29th April to 01st May and paid 1947 rs. My booking was done and recieved a voucher for the same on mail. My Order Id[protected]. But when i reached the hotel they said my booking was not received by the hotel and they said they will not allow check in. And my booking was non-refundable and i cant cancel. Kindly help me with my refund....
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S
shubh.sharma.94
from Bengaluru, Karnataka
Apr 28, 2023
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No Refund for More Than One Year

Address: Gurgaon

It has been almost 1 year now since I booked flight tickets from Bangalore to London Heathrow and back to Delhi in the month of June. Due to Visa issues, I had to cancel my tickets and I applied for a refund. As per their website I was supposed to get the refund in 45-90 days of time. I gather it has been more than 300 days and still it says the refund status as calculating. I have contacted both the airlines; Air India and Ethihad, and they...
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A
Abhinav Cardea
Apr 27, 2023
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Money Credited to them successfully but no tickets provided

I booked a flight from Ranchi to Kolkata on 9th April 2023 for a flight 6E7235 on 13th April 2023 at 19:55 departure and an amount of 4155/- was credited to their account.

But they didn't issue any ticket nor did I get any sms confirmation. Miraculously the customer care person picked my call once and said the funds will be returned which never happened. Now, none of the customer care service numbers are working for help/support....
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D
Da1209
Apr 26, 2023
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Customer Care Not Available

We have a ticket to cancel which was booked from Happy Easy Go. However, to get the refund money - we are requiring the policy number for the third party insurance we have applied while booking the ticket. The customer care number is not available. We tried all of the numbers available on their official sites and instagram id. Kindly help us in order to connect with them....
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N
niraj17
Apr 25, 2023
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Flight cancellation refund not received from Happy Easy Go

Address: Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India

I had booked 2 flight tickets by HappyEasyGo for date 13th July 2022. Due to some unavoidable circumstances I had to cancel those tickets 3 days prior to that journey.

In refund policy it was mentioned it will be refunded within 90 days but still have not received any refund. They don't respond to customer call even after waiting for an hour. It is not showing refund amount.

Booking details are blow:
Passenger...
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N
Nitindhakate
from Pune, Maharashtra
Apr 24, 2023
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Refund of trip cancelled , pnr Q1Q4JE

Address: A-2/201 lunkad colonel 2 Viman nagar Pune 411014, Pune, Maharashtra

Refund has been done by Indigo airlines vide Id no[protected], pl process same for refund to me at earliest with delayed charges....
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A
Ashish Batler
Apr 23, 2023
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Flight refund after cancellation

For PNR YJY2PH, I had cancelled the flight for the passenger Nivedita Kumari on 10th December 2022. Happy Easy Go has been making me wait for the refund saying that the airline takes 45-90 days and then they will do the refund. Today I called customer care of SpiceJet and they informed me that an refund of Rs. 8653 has already been processed by them on 10th December itself. This means that HappyEasyGo is keeping my money and lying to me that...
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A
Ashish Batler
Apr 23, 2023
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Flight refund after cancellation

For PNR YJY2PH, I had cancelled the flight for the passenger Nivedita Kumari on 10th December 2022. Happy Easy Go has been making me wait for the refund saying that the airline takes 45-90 days and then they will do the refund. I had called customer care of SpiceJet and they informed me that an refund of Rs. 8653 has already been processed by them on 10th December itself. This means that HappyEasyGo is keeping my money and lying to me that...
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M
Mathewsanitha
from Basti, Uttar Pradesh
Apr 21, 2023
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No refund

Cancelled the tickets on21 March.Till now I didn't get the refund...
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V
Vikrant.321
Apr 21, 2023
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Not refund amount

I got two air tickets from hyderabad to lucknow for indigo airlines for 21st feb, 2023. The order i'd for the same and booking date is 27th jan, 202.
However, due to a family emergency i had to cancel the tickets on 27th jan, 2023. The app said that i will receive the refund amount between 45-90 days. It's been more than 90 days today and i'm yet to receive the refund amount. I have sent numerous emails to their customer...
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L
LSJ
from Delhi, Delhi
Apr 20, 2023
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Refund of tickets booked during Covid

I booked On Line return tickets ( Air India) for Delhi-Mumbai-Delhi sector from travel agent HappyEasyGo for journry on 01/0 4/2020 and 05/04/2020. All flights were cancelled due to COVID during that period. Airline communicated to get refunds from travel agents only. But no refund has been made in spite of repeated communication. Air tickets details are as below. kindly do the needful. Regards
Air ticket details :
Delhi...
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A
avz_itsme
from Durgapur, West Bengal
Apr 19, 2023
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Refund amount not received

Address: Durgapur

It's been 4 months since I've canceled (on 19th December 2022) my flight ticket booked for 26th December 2022 from "Srinagar" to "Delhi" (Trip Id:[protected], PNR: D69QKC) but not yet received the refunded amount. According to their regulations, it should have been refunded within 45-90 days which is ridiculous at first, because all other websites are refunding within a month. Since that period, I am repeatedly mailing them for updates....
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M
Mohaari
from puttur, Andhra Pradesh
Apr 18, 2023
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Refund of my ticket

My order no[protected] I cancel my ticket before 25 days, I didn't get my refund yet now....
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N
NishithSahoo
Apr 17, 2023
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Flight booking failed, Company not refunding

I was trying to book a flight via happyeasygo. The transaction failed after doing the payment. happyeasygo is not responding to emails and not receiving calls for more than a week. I am clueless as to how to get refund from these people.
Order no:[protected]...
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