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www.happyeasygo.com
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Updated: Jun 10, 2024
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Bad 😕 It seems that HappyEasyGo has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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HappyEasyGo reviews & complaints page 3

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A
Adarsh_Agarwal
from Patna, Bihar
Apr 17, 2023
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Regarding Refund of my ticket

I have booked a ticket on 17 November 2022, and the flight has been cancelled and when i contacted the airline they said like they have refunded the amount to HappyEasyGo but still i havent got my refund. Please look into this matter in emergency.

The PNR is O696QF...
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A
Adarsh_Agarwal
from Patna, Bihar
Apr 17, 2023
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Regarding Refund of my ticket

This is with respect to the remittance of the flight ticket amount issue, the status of which has been clearly explained to your good self through trailing mails.

However even after several reminders a period of 75 days has lapsed and the amount is still yet to be received. This delay has caused me stress and undue financial burden.

On further enquiry I have come to know that the Airline Company has remitted...
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C
chandrasmriti
Apr 14, 2023
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Refund not credited

Website: www.happyeasygo.com

My fight ticket was cancelled by the airlines and airlines has also refunded the amount to HAppyEasyGo and as per the guidelines I am eligible for full refund. But there is no response from HAppyEasyGo on this. It's been more than 30 days. The customer care is also not responding. I am not able to follow up with HappyEasyGo....
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T
tarundaga
Apr 12, 2023
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Pending Refund since >90 Days

Order ID:[protected]
Email: [protected]@ymail.com

Trip cancellation date:[protected]

I cancelled my Trip more than 90 days back, but have still not received the refund. My trip was covered with Free Cancellation and I expect to receive around 5000 Rs refund.

Tried to reach out to Customer Support, but they are not responding via Email/Phone....
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M
Mayur kant agrawal
Apr 11, 2023
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Refund not received for BLR-GOI flight

Address: 883, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016

I have booked flight from BLR to GOI for 2 passengers 25 March 2023.
Trip Id:[protected]
PNR: IEV5JH
Amount: 3934
Date: 25 March 2023
Since the flight was rescheduled, hence I cancelled it from airline and still unable to get a refund.
The airline said that they have refunded the amount to Happyeasygo and have received the mail for the same. Also I have recording for the same of their confirmation.br...
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S
shruti_shankar
Apr 11, 2023
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Payment done but booking not done

Website: www.happyeasygo.com

I booked ticket from del-lko
refrence order no is[protected]
My mobile no is [protected]
Amount has been deducted from my account but booking is not done and i did not receive the ticket.
No one is attending the call on customer support. Please suggest....
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C
Chakrapani.subram
from Hyderabad, Telangana
Apr 8, 2023
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Refund not yet received

Dear Sir,
we have cancelled flight tickets which booked through Happy easey go on 15.02.23. But till now not received refund amount (Note, Airlines Indigo already refund amount to Happy easy go) number of times i requested HEG but no response.
detail are given
Trip ID :[protected] PNR : KR7TUG
Trip ID :[protected] PNR: QM7MNV
Trip ID :[protected] PNR: DLHHJV...
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S
Sharanya Shetty
Apr 8, 2023
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Refund for Cancelled Flights

The airlines I was travelling with - GoFirst refunded the full amount to the vendor but there has been absolutey no response from the vendor HappyEasyGo with respect to refund processing. The company's customer care number is a sham which won't connect to a customer care agent irrespective of how many phone calls I've made. I need an immediate response from the company....
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A
Aadesh R
Apr 8, 2023
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My refund amount has not been refunded

My airline ticket was cancelled by the airline company and I have not yet got my refund even after 30 days airlines company has refunded the amount to happy easy go but there is no response from happy easy go...
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A
Aadesh R
Apr 8, 2023
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My refund amount has not been refunded

My airline ticket was cancelled by the airline company and I have not yet got my refund even after 30 days...
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S
Sakshay Wairagade
Apr 6, 2023
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HappyEasyGo not refunding ticket amount.

HappyEasyGo is not refunding my ticket amount of flight which was from Nagpur to Amritsar ( Layover at Delhi). This flight was cancelled by the airline due to some unavoidable circumstances and after completing the airline procedure of processing amount it says the amount have been refunded to HappyEasyGo but HappyEasyGo is not refunding my money as while uploading file it says 'Undefined' error. And tried from their site, app all possible...
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D
debayansinha
Apr 5, 2023
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Ticket cancellation refund not processed for 2 years

Address: Aihp Palms, Plot No. 242 & 243, Phase Iv, Sector 18, Delhi 122016

In May 2021 i had booked two tickets on Happy easy go with additional fees for cancellation protection. The Air India flight got delayed and we cancelled the ticket with full refund. For two years i have been following up with Happyeasygo. They have not refunded the money with the comment that they are following up with Air India. Air India has confirmed the full refund of fees withing 15 days of date of travel.
In the mean time happyeasygo...
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M
Maheroo
Mar 31, 2023
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Refund Not received and profile doesn't work

I booked a flight from Srinagar to New Delhi with Happyeasygo for 10th February. The payment was processed and debited from my account. However, the tickets were not confirmed. Soon after, I got a message from happyeasygo that the tickets were not booked from their end, so they will refund the amount,

However, it has been almost two months today and they have not refunded my money. Here are the details of the tickets
br...
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N
naitik21
from PUNE, Maharashtra
Mar 27, 2023
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Refund Pending

Website: www.happyeasygo.com

I am writing to register complaint against HappyEasyGO .

For the two flight Booking I have not received any refund and it's been more than 90 days with N number of emails and multiple time tried to contact CUstomer Support.

Find below details about the trip ID and Refuind iD with screenshot.

1) Flight 1

I booked a Flight on the 21st of November 2022. Please find details below.br...
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S
ShefaliAgr04
Mar 23, 2023
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Refund not received for more than 180 days

I raised the refund request on your website on 31st October still haven’t received the refund yet. Please find attached the screenshot where tge airline has confirmed that they had refunded the money to you on 19th October.

My booking PNR ELBE2P was split into another PNR NS54RA due to change in flight from the airlines and later got cancelled.

Pls provide the refund asap....
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P
Paras K Bora
from Mumbai, Maharashtra
Mar 23, 2023
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Request for refund during Corona Period

Address: 215,2nd floor, Gold Mohur Bldg.,174, Princess street, Mumbai-400002

We have booked 5 tickets for my family for journey on 23/05/2020 through happyeasy go vide r Order ID :[protected] and PNR is YRQNQ from Mumbai-Dehradun
but due to covid said flight of air india was cancelled and i am asking for refund from more than two years but unfortunately they are giving false promises and till date i have not received refund from them. However on eqnuiry being made with air india through PG portal i...
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S
sachinjain1
from Bengaluru, Karnataka
Mar 23, 2023
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Refund not received

I had booked 5 tickets for GoFirst flight and the airlines has changed their flight timings. I called up to the airlines and got full refund which is already credited to the agency account but now happyeasygo is not refunding my amount back saying they haven’t got the refund yet whereas the airlines has processed it a week ago. I need to make another bookings and happyeasygo is not replying to calls or mails nor refunding back. I want my...
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V
Vidhi Ashok Kumar
Mar 22, 2023
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Flight cancellation refund still pending : 23rd Dec 2022

Hi I have booked and cancelled indigo flight on same day that is 23rd dec 2022. The indigo airline refunded the amount after their cut on 25, th Dec 2022. Since then I have been waiting for my refund from happy easygo. They said it will refunded and now it's more than 90 Days Now their nos are also not working and they never reply to the emails. Please help me get my refund. Attached is refund from airline...
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A
Abhishek897654
from Patna, Bihar
Mar 19, 2023
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Refund not received

Address: Gurgaon,harynaa

I have booked two ticket from happyeasygo. First ticket from pune to patna of spicejet airlines on date 11th sep 2022.and second ticket from patna to Hyderabad of indigo airlines on 06/10/2022.both tickets cancelled due to some personal reasons.The app said that I will receive the refund amount between 45-90 days. It's been more than 90 days today and I'm yet to receive the refund amount. I have sent numerous emails to their customer service...
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P
PritamBhowmik
Mar 14, 2023
Mar 15, 2023
This thread was updated on Mar 15, 2023
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Refund not received

I booked a flight through HappyEasyGo and later due to some unavoidable circumstances I had to cancel the flight. The airline company(Indigo) already refunded the amount back to HappyEasyGo but I am yet to receive the refund from HappyEasyGo....
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