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Updated: Oct 21, 2024
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HDFC Bank reviews & complaints page 315

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C
Chandar Kiran
from Mumbai, Maharashtra
Oct 20, 2020
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Extra charge on credit card bill in the name of moratorium

I have been charged with extra ₹4500 in my October 2020 credit card bill.
I have mailed to hdfc credit card services mail asking the details. No reply since 1 week. Its already 20 this month. I have to pay bill by next month.
If i don't pay the bill by time, i will again get charged with late payment penality. But these people won't respond for our queries. Then who will charge them for their irresponsible behaviour....
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Umesh Morey
Oct 20, 2020
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Insurance life policy fraud payment

Address: 8 MULJI NAGAR SOCIETY OPP UNION BANK NIZAMPURA

I am a regular policy holder of HDFC life. Few days back received the mob call projecting HDFC life office dealing with Fraud. He told me you have purchase HDFC life policy through some Agent who is fraud party and we have blacklisted them now. He told me that since you have purchase these policy from Agent, the commission due to this party can be refunded to you. Since verbal communication do not have any standing I have told him to send...
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K
Kaushani Pal
Oct 20, 2020
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Money Deduction in the unknown transaction

I have a savings account in HDFC which was opened by my current company which has the permit of zero balance.Recently my account balance was zero and it was showing in negative (-2349).When I transferred Rs 3000 in the account it is now showing Rs 649.Now where is my rest of the money gone? I am trying to contact to the customer care number but unable to talk to a bank agent as it is saying due to covid 19 restrictions we are operating with...
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Bibinc
Oct 20, 2020
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Unnecessary ECS charges debited from my account even after closing the loan

Address: Shastri road,Kottayam

I had a two wheeler loan from HDFC bank.I had given Canara bank cheque to hdfc bank for clearing EMI.I failed to pay some EMIs on time.So along with those fine charges I have paid full amount on last year december.Bt Now on oct 16 they are collecting unnecessary ecs charges using the cheque I have provided to them.They have remitted Re.6187/- as ecs charges....
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S
skillet wexjny
Oct 20, 2020
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Unauthorized charges

Address: Rajarhat gopalpur, kolkata

In my hdfc bank account continuously charge for international transactions but i already deactivate international transactions... plz fix this issue
dc intl pos txn markup+st stop this charges.
Name -sanjoy sinha
Mother name -santana sinha
Customer id[protected]...
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A
art_03
Oct 20, 2020
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Smart Pay Problem

Hi Sir/Mam,

I had added my Electricity bill to Smart Pay service and it got deducted in first month as expected. But in second month the status is shown as active but I don't see the bill in either sechduled bills or Payment history and I got the physical bill for payment and same is reflecting in other apps like Paytm. Please solve this...
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K
k.chetan
Oct 20, 2020
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Account charges

Dear Concern,

My account has been charged for 5517 in Oct month without my information .and on single day 4795 has been debited same without information ..Kindly refund my immediately .

Please note below points .
• This is not the 1st time HDFC has charged several times .
• Why jan20 Amount has been charged in Oct -19 although every month salary is getting credited in same account
• I...
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S
Shivanimalara
Oct 20, 2020
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Credit card cash back

Purchased an iPhone 11 on 12th July with an offer of cashback within 90 days but I haven’t received any cash Back yet. Dropped mail multiple times at customer care but no response from there side....
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A
Adiveppa Sanadi
Oct 19, 2020
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HDFC Bank false transaction - mer emi loan precl Rs.11407.73

Hello Team,

In below attached bill statement, the amount of Rs.11407.73 (20/09/2020)has been charged.

So I want to know, what is it for and why its been added into my current bill.

Please help me in understanding it and send me clarification to further associate with credit card services.

Kindly find attachment for your reference....
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A
Amish Jindal
Oct 19, 2020
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Cheque Book not received dispatched from 6th october

I requested for cheque book from HDFC bank net banking on 5th october and HDFC bank dispatched the cheque book on 6th October.As per HDFC bank tracking details cheque book need to received by me on 8th October.while writing this message today is 19th October and still i am not received any cheque book.Please look into this matter....
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G
gheevarghese mv
from Perumbavoor, Kerala
Oct 19, 2020
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Reversed refund is not showing in my credit card statement

Hi HDFC

I have cancelled order on Amazon, which i had done with my credit card. I immediately got a msg from hdfc that
Ur transaction on hdfc bank credit card ending **** for rs. 14220.51 has been credited/reversed by Amazon on 20-10-17:13:54:52

But when, I checked the online statement, it is not credited into my account.

please help me with this....
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Kiran Sudam Mhatre
from Mumbai, Maharashtra
Oct 19, 2020
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Bank not support for refund processing fees.

I have order one phone model no. Redmi note 9 pro from amazon dated on. 8 Oct 2020 on credit card EMI.
But order was cancelled by amazon itself by stating "phone is having internal problem" and delivery boy took phone from me. On dated 13 oct 2020 i have received refund amount of Rs. 13406₹ but processing fee & GST% got debited from my account which has not received.
Again on 14 Oct 2020 refund amount got deduct along with...
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K
Ku beenu
Oct 19, 2020
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Refund amount is not credited to my account.

Hello sir/madam,
I am Beenu Sharma customer of your bank for last 4 years holding account . I purchased a mobile phone via Amazon due some technical issue they cancelled my order. I talked to the Amazon customer service, they said that my amount has been refunded on 9 Oct 2020 . But amount is not credited to my account.
Kindly do the needful as soon as possible .
Thanking you ....
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A
anantyash
Oct 19, 2020
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Amount is not credited back to my account

Hi, i have made a transaction to AMAZON and i cancelled it later. i got a message from HDFc that: Ur transaction on HDFC Bank DEBIT/ATM Card ending 9309 for Rs. 1799.00 has been credited/reversed by AMAZON on[protected]:21:44:31

But I have not received any amount in my account and also HDFC customer support on call are helping properly.

Its my humble request to please solve it as soon as posiible...
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D
Dowlath Begum
Oct 19, 2020
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Refund not credited

I have made a transaction thru debit card for Amazon after I have cancelled the order. I got sms from HDFC that amount is credited/reversed from Amazon to account but could not received refund till today....
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L
lathan89
from Bengaluru, Karnataka
Oct 19, 2020
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Insurance discontinuation

I have dropped mail 2 months ago asking to discontinue insurance account since I was misled into taking that insurance along with HDFC home loan. But I have not received any response instead I am flooded with emails asking me to pay premium....
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L
Lal Babu singh
Oct 19, 2020
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Reversed transaction not credited

I have cancelled order on Amazon, I immediately got a msg from hdfc that
Ur transaction on hdfc bank credit card ending 3984 for rs. 53249.00 has been credited/reversed by Amazon on :[protected]:13:54:21
And Its been 4 days already.
I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from the bank, I am assuming that the...
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N
Neeraj Fagna
Oct 19, 2020
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HDFC Bank RD Account open without my Consent

Address: GuruGram

My custid is 49284898.
Hdfc bank has opened RD without my consent.Rs 5000 deducted from my account....
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P
Pljdj
Oct 19, 2020
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Amazon prime account

I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

Kindly help to refund the amount...
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B
Biswa Ranjan Bhuyan
Oct 18, 2020
Aug 28, 2022
This thread was updated on Aug 28, 2022
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Resolved

Reversed transaction from Amazon not credited in my bank account.

I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that

Ur transaction on hdfc bank debit/atm card ending 0662 for Rs. 7649.10 has been credited/reversed by AMAZON on[protected]:21:23:04

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the AMAZON has...
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