HDFC Bank Complaints & Reviews

Dear concerned authority,
My fastag has been activated online. I had applied on 13th nov 2018 for the fastag.

I want to know that when will i receive my fastag for my car. I read in your site that it will take 7 days for the fast tag to reach our doorsteps, its been 13 days now and i am still waiting to recieve it.

Please tell me that when will i receive my fastag....

Hello

Recently i applied to hdfc bank credit card which has already got linked to my net banking account. Due to some issues with the courier service they returned it to hdfc, it was shocking that the courier service didn't even tried to call me. Hdfc keeps sending sms to me as card as returned please contact customer support. When i call customer support i'm unable to connect to any representative. I tried almost all the number....

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr 431132. I have uploaded scan copy of rc. On 24th nov i got my wallet and customer id but still no update on fastag sticter dispatch.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The...

I purchased a hdfc fastag more than a week ago and i received a mail stating that the fastag is been issued and 200 rs have been credited but till date i haven't received any fastag also i tried contacting mailing hdfc but no one responds looks like hdfc is least intrested to help customers
I have been a hdfc customer for last 5 years didn't expect such kind of treatment from them...

Hdfc fastag support team is not responding. I paid for 2 vehicle registration and then got email of i will be contacted by hdfc team in 7 days and guess what no updates. The service number [protected] is not working. I have sent email to support hdfc they never respond. I'm getting frustrated to see such a nonsense service from hdfc. Pl help since hdfc is don't care about their customer. Let me know any media by which these guys can be contacted...

Hello,

My application reference number is hfr411936

I have submitted fastag application on 19th nov 2019. I received mail mentioning wallet id on 22nd nov 2019. But till today, i haven't yet received any mail or call from hdfc representative for further status. As per message displayed on application form submission, "you will receive fastag within 7 days and our representative will contact you", but no update...

The hdfc bank has put a hold on my funds of rupees 39.63 as mirevenue hold through gefu

Account number: 05010 * * 84
Ifsc: hdfc0000512
Branch: somajiguda

The customer service is not able to give any info on this.
First of all, it's hard to reach customer service because it takes a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer...

Really worst customer support. I have been calling them since two weeks after i paid amount 200 for replacement of fastag but still it is not yet dispatched. And also have sent mail with my current address to update in fastag profile but still not updated.
Even i called today but still not dispatched after more than 10 days from the day i requested and paid.
What is the issue with hdfc fastag. I need it as soon as possible...

I have applied for credit card from hdfc bank application no :19k[protected]s3 and it was declined without stating any reason, when i inquired through hdfc branch they are not able to provide any help stating that in their system it is still showing as in review however to me it clearly state declined.. 2 months bank also it got rejected without sighting proper reason.. When i complained customet care they trapped me and applied for another...

Hi team,

I have applied fastag on 19th nov, i haven't received any confirmation. I was trying reach the customer to get the status of my application.

But unable reach out to them the number is always busy or not being attended.

I am not aware to whom we should reach out or escalate on this issue....

I applied for fastag on 25.11.2019 at the website. I got an application reference number as HFR540676, where it is mentioned that representative will contact me. I have already made payment of rs. 500/- through online transaction.

But i have not received any notofication/mail/message regarding fastag.

I am trying to call the toll free number provided for fastag helpline [[protected]] but its not connecting....

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr508946 I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Please update on the status....

I made an online recharge on 20th Nov, 2019 but the amount is still not credited to fastag A/C. Whenever I tried to call customer care I get a busy tone. I have the transaction Id. Now I doubt that this Fastag thing is not working fairly eventhough the Govt. has made it mandatory to collect all Tolls on Fastag from Dec 1st, 2019. I'm afraid to make further online recharges doubting that I just lose money on this. Please help!...

I paid for HDFC Fastag and an application number was generated for which I received an email as well. I have been trying to call the customer service number mentioned for HDFC Fastag i.e.[protected] however i can only hear 1 thing "the subscriber is busy at the moment. Please call after sometime". I have made 30 attempts over the last 4 days to somehow get in touch but to no avail. I have not even been contacted by any representative as...

Sir i purchased mobile from flipkart on 26 Aug 2019 My order Id is OD[protected] my account no is [protected]
Where they have mention to give 5% cashback after 3 month now its more than 3 month and i still did not get cashback in cashback redemtion option in debit card section in net banking service
Kindly give my cash back of rs 500 as i purchased for rs 15000 (max 500 cashback)...

Its 15 days passed now and still i am waiting for the fastag, i have ordered via HDFC site. IF you guys cant do the job well then you should not take this on you. I have got the Cust ID and all via a Text but the HELPLINE Number is always sucks it seems they are blocking the users to call them, ### service from HDFC. All of their customers would calling on this number [protected] but it never goes through, tried complaining before once here...

Hello,
My Fastag application when through till I made the payment of Rs 500 and received an SMS message as well, and then the website had an error.

Now I am not sure if the who process is complete and also, the phone number provided :[protected] is always busy for the past few hours. No one responds.

My application # is : HFR537314...

Have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr475863. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7...

Hi, I have filled and submitted request for Fastag from HDFC and received application reference number HFR375262.

Received email confirmation stating tag issued successfully. But i have not received the tag nor the dispatch details.

I have tried reaching the helpline number [protected] but no luck. Number is most of the time busy, and by chance if it gets connected we hear only music (IVR) and no one to assist....

I have applied for the hdfc fastag on 23rd. Once 8 had made the payment, the message said that a pdf version has been sent to my email address which never came. For queries, there is a number to call which is constantly engaged or switched off. So much for 24/7 support. Tried calling the 1033 number that is given on the website. No response on that either....