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HDFC Bank Complaints & Reviews

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Last updated Oct 1, 2024
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HDFC Bank reviews & complaints page 594

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S
Skreddy431
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag application submission status

I applied for the fastag on 23st november, 2019. On the final screen after debiting my credit card it was like : your fastag application reference number hfr491632

I have not received any communication in mail or message, can you please confirm whether application is submitted or not...? And when i will get wallet username and password details...?...
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P
piyush mongia
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't received my fastag yet

Address:h.no.30, eight marla colony ,patel nagar, 125001

Hi
I ordered the fastag from hdfc bank on 10th of november. It's been 14 days since i ordered it.
I didn't received it yet.
I tried their customer care number so many times but their no is either busy or they don't answer 😠.
My reference number for the fastag is hfr352113
Now the deadline for the fastag is coming near and i don't have it yet. I don't know what to do. I can buy a new one but i think...
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Syed Kalilullah
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about fastag

Address:1/153-1, AZEESA STREET,, Thanjavur, Tamil Nadu, 614207

I applied for fastag on 22.11.2019 at their website. I got an application reference number as hrf452685, where it is mentioned that representative will contact me. I have already made payment of rs. 500/- through online transaction.

But till now i have not received any notofication/mail/message regarding fastag.

I am trying to call the toll free number provided fastag applications but no one is answering or the...
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G
goyal7ankur
from Mathura, Uttar Pradesh
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fastag wallet id

Address:281403

I applied a fastag online from hdfc portal dt 20.11.2019. my customer id for fastag is[protected] and wallet id is [protected]. i tried contact to hdfc toll free no. for fastag but no. is always busy, and there is no response like correspondence from hdfc fattag department and no knowledge about fastag in local hdfc branch staff.

i received a test message on mobile dt 28.11.19 that "your fastag card will be dispatched...
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V
Vinay S83
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fastag

Address:560016

After purchasing hdfc fastag, i paid 500 rs online through netbanking, i have not received welcome mail. My rfid number is[hfr402736]. I have got fastag customer id & wallet id id. I am unable to login my account online it is showing invalid. I didnt receive the hardcopy to my residential address.

I tried to contact the toll free number[[protected]], but not responsive. How can i solve?...
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P
patel pankaj p
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank fastag toll free number not working

Address:Bharuch, Gujarat

After purchasing hdfc fastag, i paid 500 rs on line through creadit card, i have not received any welcome mail. My rfid number is[hfr440085]. I have not got fastag customer id & wallet id id. I need this to toll plaza for my monthly pass to link with fastag & i am unable to login my account.

I tried to contact the toll free number[[protected]], but not responsive. How can i solve?...
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S
Sudheer puttur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag pathetic

Address:wakad, Pune, Maharashtra, 411057

Cust id:[protected]
It's been two weeks since i applied for hdfc fasttag but till now i have not received fastag. Its been one of worst customer service i have experienced in my entire life. Absolutely no care for the customer. None of the phone numbers works, and there no way one can get help from toll free or by any other method in case you need help. Either it's congestion in network, or switched off or number is busy. I tried...
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A
Ashok Jhanjhria
from Noida, Uttar Pradesh
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i have reference no. hfr474548 but nothing get except this, no email and updates

I have applied for hdfc fastag on 23rd november and i got above mentioned reference no. Hfr474548 but they didn't send any emails or updates regarding this. No call attended by hdfc fastag helpline number. Please solve this issue. I didn't get any information about my application and hdfc fastag didn't provide any facilities to check our application status via reference number. This facility should be provided...
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Address:Chandigarh, Punjab, 160036

Hi team,

I have applied fastag on 22th nov, but i don’t
Received any email where ref number hfr467865

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

But till now i have not received any notofication/mail/message regarding fastag.

Your customer care number is not working.

Please let me know the...
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H
Hemant Pat
from Patan, Maharashtra
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I didn't get any update regarding fastag

Address:Nigdi, Pimpri Chinchwad, Pune, Maharashtra, 4110044

Hello,

I have applied for hdfc fastag on 19th nov 2019. On friday i received mail regarding walletid etc also after submitting the fastag application, success message displayed with saying "you will receive fastag withing next 7 days". But i haven't yet received any updates or call from representative regarding the status of fastag.

I request you to please let me know the shipment status of hdfc fastag....
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E
Er Amit Kumar Jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not yet received any user id of my hdfc fastag

Address:Gautam Buddh Nagar, Uttar Pradesh

My hdfc fastag rfid number is [protected] dated 12/06/2019.
I have received the fastag through post but still have not received any wallet id number or welcome email from hdfc.
How can i recharge and activate my fastag account without the wallet id or login details. Please respond i am hdfc customer from past 6 years now. The toll free number[protected] is always not reachable. Please help...
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A
akmann
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international charges made on my account without any notification

I have been charged for some international debit card charges without my consent. This is the message available in my account statement along with these charges ". Dc intl pos txn markup+st" there are like 4-5 charges in past 2 months, i'm not sure if there are any further charges as well. I can only check the statement for 2 months on net banking statement. Please investigate the issue asap.
I want them refunded/disputed whatever...
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A
Arsheya&
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negative balance

Address:Hyderabad, Telangana, 500082

Hello

My salary account (In hdfc bank) was created in my first company, i left the company and not being employed. Now my salary account in hdfc bank has been converted to savings account (Without informing me). I logged into my account for some reason today on 24 november 2019 and i see that i have rs -5312 in my account. I request you to please take action against this.

Thankyou...
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A
Ashu2315
from Mumbai, Maharashtra
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credit card

Address:801503

Hi I Lost My Mobile Credit Card and All My Documents in An Accident and before 6 months and now I Got and Recieved Letter 10 days Before of my Credit card Bill i have not Used and there is Huge amount Charged with My Account

I dont Know My Account Number its was Registered with This Mobile number

My Mobile No-[protected]

Please Help Me...
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S
Shri Kapoor
from Delhi, Delhi
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hdfc fastag is faulty and fake

Hdfc fastag purchased via hdfc creditcard, payment deducted but it gave error message in the end neither sms received for confirmed purchase nor email but money got deducted. Customer care is always busy, bank people know nothing about fastag.

Gov is making people helpless with this kind of service. I wasted my money.

Hdfc fastag is fake!
Fooling people!...
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A
Ajitava Ghosh
from Surat, Gujarat
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fastag

Address:Pune, Maharashtra, 412207

My fastag is activated on 17th nov as per the sms confirmation received from hdfc bank. But till date i have not received the sticker physically. Even i tried to call the helpline number but no body is responding. My request to concerned authority is to kindly look into this issue and let me know the fastag sticker delivery status.
The sms which i received from bank regarding the fastag activation is as below.
"dear customer,...
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K
Kapilsingla.dhuri
from Amritsar, Punjab
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not received fast tag after payment deduction

Address:15B/296 Choudhury mohalla, Sangrur, Punjab, 148024

I have applied fast tag on 8/11/2019 online by hdfc bank site, bank deduct 500/- fees. Its reference number is hfr344892. But there is no any type o[censored]pdates received about fast tag. Tring customer care number but its not connecting. Now feeling helpless. I also visit nearest branch but there not received any satisfied answer. Can you help me for this metter...
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K
kiran7045
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of address request and reissue of credit card

Address:560036

Hello all,
My credit card is going to expire in nov-2019, however i submitted twice for change of address request in hdfc bank, but address is not changed and they are not ready to reissue my expired credit card. I do have personal account in hdfc bank with updated address. I hate this credit card team that they don't understand english whenever i write this issue and never they got in touch with me, please let me know if you can...
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M
mukni61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag application no. hfr440529

Address:Mumbai City, Maharashtra, 400064
Website:v1.hdfcbank.com/htdocs/common/fastag/index.html

I applied for the fastag on 21st november, 2019. On the final screen after debiting my credit card for rs.500 it was like : your fastag application reference number hfr440529
The fastag application pdf is sent to your registered email id.
Our representative will get in touch with you soon.
You will receive your fastag in the next 7 working days. Contact [protected] for queries.

I have not received any communication...
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M
M Tijil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund delay

Address:Rayagada, Odisha

Money deducted in gpay when i tried transfer 2 times using upi hdfc. Totally 6000 rs deducted but not refunded for one month.

Happened on 23.10.2019
1= upi transaction id=[protected]
3000 rs to [protected]@oksbi
Google transaction id = cicagkdm9kjuva

Happened on 28.10.2019
2 = upi transaction id=[protected]
3000 rs to [protected]@oksbi
Google transaction id = cicagkdm7z73da...
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