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Hero Electric Complaints & Reviews

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Updated: Jul 17, 2024
Complaints 671
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35
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Hero Electric reviews & complaints page 2

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D
dimpalrathore300@
Feb 13, 2024
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Subsidy not credited in my account

I bought new hero optima cx single battery scooter on sept 2022..and subsidy is still not credited in my account .please help me...
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Complaints against the vehicle.
1. From the beginning the digital speedometer does not indicate low battery, it just shows a yellow blinking and switches off. (This was raised in the first servicing and a request was made to improve the condition so that at least a proper indication be provided). The current speedometer is meant for petrol vehicles and is not configured for electric vehicles
2. The vehicle quality is of poor...
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P
Prashar2310
from Siwan, Bihar
Jan 29, 2024
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Hero optima hx battery Vehicle no BR04AL6237

Address: Siwan bihar

I have purchased hero optima hx scooter from shivam hero electric nehru chowk chapra . My battery was not working so that I have given it's replacement in months of September 2023 but still not received yet
Gulshan kumar
Mo [protected]...
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I
info.pinnacleadvertising@gmail.com
Jan 22, 2024
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120 days finish but Battery Not yet replaced

Address: HERO Electric Vehicles (P) Ltd. 57, Udyog Vihar IV, Sector 18, Gurugram - 122015, Haryana, India Tel no.:- +91 1246830000

I Ghanshyam Premratan Bhatter Bought HERO OPTIMA CX ER in month of Oct 2022.
My Battery Number is HE5130TK22134217
MY REGISTRATION No is:- GJ05MT0771
CHASSIS No:- MEPHEHPSB08AP1466
MOTOR No:- HENY[protected]
MY DEALER IS :- Vakilna Motors (Surat)
From October 2023 I am facing battery Charging issue it's not being charge, I Requested to dealer for the same he check the battery and raise replacement...
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I
info.pinnacleadvertising@gmail.com
Jan 22, 2024
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120 days Expired but Battery Not yet replaced

Address: HERO Electric Vehicles (P) Ltd. 57, Udyog Vihar IV, Sector 18, Gurugram - 122015, Haryana, India Tel no.:- +91 1246830000

I Ghanshyam Premratan Bhatter Bought HERO OPTIMA CX ER in month of Oct 2022.
My Battery Number is HE5130TK22134217
MY REGISTRATION No is:- GJ05MT0771
CHASSIS No:- MEPHEHPSB08AP1466
MOTOR No:- HENY[protected]
MY DEALER IS :- Vakilna Motors (Surat)
In month of Oct 23 my battery not working properly and dealer said battery have to be replaced and raised complaint for battery replacement. I also raised...
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M
Manmeet singh Batala
from Batala, Punjab
Jan 18, 2024
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About your staff

Address: Admire motors Jalandhar road batala district Gurdaspur Punjab

Your staff is being harassed me and talk in very angry and could not give the all details about electric scooter...
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D
Dipaktangade1@gmail.com
Jan 16, 2024
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6 month hero electric optima cx not received motar repair

Address: Hero om electric aurangabad mondha naka signal

Hero Electric Optima is showroom mein maine 26/8/20123 ko hero hero Electric Optima yah gadi Showroom per Jama ki thi Aur Mujhe abhi tak gadi Mili Nahin Hai Showroom per showroom wale bolate Hain Ki aath Din Mein Aao 10 Din Mein Aao 15 din mein aao Aisa Karke Karke Karke Karke 6 mahine gadi ko Hua Hai Abhi Tak Mujhe gadi Mili Nahin Hai Mera gadi ka problem hai sirf motor ka problem Aur Itna time Laga rahi hai gadi dene ke liye ki vah bol...
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D
Dipaktangade1@gmail.com
Jan 16, 2024
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Mitra problem 6 month no repair

Address: Ram nagar cidco N2 aurangabad

Hero Electric Optima is showroom mein maine 26/8/20123 ko hero hero Electric Optima yah gadi Showroom per Jama ki thi Aur Mujhe abhi tak gadi Mili Nahin Hai Showroom per showroom wale bolate Hain Ki aath Din Mein Aao 10 Din Mein Aao 15 din mein aao Aisa Karke Karke Karke Karke 6 mahine gadi ko Hua Hai Abhi Tak Mujhe gadi Mili Nahin Hai Mera gadi ka problem hai sirf motor ka problem Aur Itna time Laga rahi hai gadi dene ke liye ki vah bol...
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S
Suhas Hajare
from wardha, Maharashtra
Jan 6, 2024
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Replacement of Motor HENY2209483361

Dear Sir / Madam,
Please change my motor as soon

Name : - Suhas Hajare
Invoice Date : 15/11/22
Bill no : WRD 2022-23 / 34
Motor No : HENY[protected]
Contact no : [protected]
Show Room Date :- 28/12/2023...
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I am writing this mail in utter disappointment with which I was for the past 10 months. I bought a Hero Optima from Vardhini Electric, Pallikaranai, Chennai.

My first Battery started giving troubles and was given for replacement on Mar 2023. I still have not got the replacement battery yet. That's 10 months now. My second battery too started showing issues now.

TFR NO. B0104/04/2023
HO number : 110160br...
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Address: DAYALDASI NANDAKUMAR PURBA MEDINIPUR

More about 90 days battery which is under waranty is not dispatch although claim was approved near about 90 days ago. Complaints submitted in various time....
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Address: DAYALDASI 721632 NANDAKUMAR PURBA MEDINIPUR

Sir my claim regarding warranty of battery was approved on 06.10.2023.CHASSIS NO.: AT[protected] (ATRIA, RED COLOR)
BATTERY SERIAL NO.: HE5130TK2266606
BATTERY WARRANTY CLAIM NO.: B0208
WARRANTY CLAIM ON THE DTD.26/09/2023.
But till now the battery is not received as well as dispatch email also is not received,
So please you take necessary action, which will be very helpful for me....
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धर्मेन्द्र तिवारी तिवारी जी
Dec 27, 2023
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Battery charger not working.

I purchased hero optima cx er dual-battery, one battery is not working well, so I already complaint the hero electric show room 3 month before, but still now not solved my complaint. Kindly do needful as soon as possible.
I am buying an hero optima ex er electric scooter from Ajay Moters, Sant Nagar Burari, Delhi-110084 on 22/09/22.
After 1Year 2 months the battery charger not working. The dealer suggests replacing the battery...
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धर्मेन्द्र तिवारी तिवारी जी
Dec 27, 2023
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Hero Spare Parts Related issues.

I Have faced Hero Electric Battery Charger related issues. I have visited many times hero Electric Agency, but they are not providing battery charger replacement....
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S
Suyash gupta
Dec 26, 2023
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Hero electric Company not cooperating

My hero electric CX 2.0 bought 4 months ago, but I replaced the headlight by paying money two times but now also it is not working dealer not giving any satisfied answer also meter of vehicle stopped working but didn't get till now dealer is blaming company for it help plsss...
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P
Puneet1803
from Rohtak, Haryana
Dec 23, 2023
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Delay in service from last 4 months

Address: RAMA Auto, Sila by pass rohtak

Dear Sir,

I had submitted my electric scotty for some issues in rear wheel in service center of RAMA Auto (Rohtak) Haryana on dated 21.08.2023. The acknowledgement slip job no. is 2362. from last 4 months i am regularly follow up but no satisfactory result from there side.

Due to this issue me and my business both suffer. Please resolve this on top priority.

Looking forward for your satisfactory...
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S
Satheesh Paul
from Angamaly, Kerala
Dec 23, 2023
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Bad service from the dealer

Address: Ernakulam, Kerala

Today morning my hero optima scooter got breakdown on the road. I called the dealer from where I purchased the scooter. Till now they didn’t respond or attend the problem. When I called they told they are busy. This was totally unacceptable from hero or from the dealer....
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A
Ashish8860430767
from Bhagalpur, Bihar
Dec 19, 2023
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Hero Optima Battery Replacement

Address: Plot No. 57, Udyog Vihar IV, Sector 18 Gurugram 122015
Website: heroelectric.in

One of my batteries for my Hero Optima CXer is not working for a very long time. Service Center checked and registered a claim for replacement battery on July 7, 2023. It has been over five months now but we are still waiting for the replacement.

Whenever we go to the service center they say that they are not getting the replaced batteries from the company stock. Service center always gets the same response from the company...
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S
Sannidgautam
from Lucknow, Uttar Pradesh
Dec 12, 2023
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Battery replacement of hero electric optima cx

Address: Lucknow

My optima cx hero electric scooty stopped working in 1 year. There was a problem in battery. Since it was under warranty, we submitted it to kant auto sales, from where scooty was bought, for replacement. The battery submission date was 07.09.2023. Since there there has been a long wait fir my battery. The customer support initially filed complaint but now they are not picking up call. I am utterly disappointed with the hero electric services....
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G
Golu62
Dec 11, 2023
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Nyx LI-ion

Sir, i had purchased a vehicle (Nyx Li-ion) from Ved automobiles on 24-jun-2021, I have attached a copy of bill with the mail. The Battery of vehicle is from Hero(battery no-HE-GNF[protected].I have been facing charging issue since[protected], my battery was under warranty, so i reached to "Ved Automobile", they found that there was some fault in battery and they had started a process of replacement of battery (complaint id-B0525), but i...
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