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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Apr 8, 2025

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Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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Urgent request for deregistration of hdfc bank account from icici imobile pay

wrong deduction - fastag

unknown transaction happening thru my icici bank account

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ecsrtnchg debit of inr 590

ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

icici bank ecsrtnchg charges hit on my account

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590 Deducted 22 Times in my account

Savings account frozen without prior intimation.

Multiple transaction with deduction of amount by name of ecsrtnchg

ICICI Bank reviews & complaints page 101

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In around december icici fiserv merchant executive name chaitanya came to my shop and requested me to get his icici pos machine, i told him i already have paytm pos machine and my plan for paytm machine will expire after 6 months but he told me icici pos had not a single charge he told me pos had no rental charge, no one time charge, no activation charge i told him i didnt want that machine for that time but he told me this is limited period...

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Hello ICICI Bank,

It's with so much distress to complain here that I've raised a dispute with your customer care team on my credit card that one of the transaction was not authorised through OTP and I made several phone calls/emails running every where with your customer care team.

Though I've provided all the information they need, still they're asking me to pay the amount which I never used/spent.
br...

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I am regular coustomer of your bank but unfortunately today my account balance deducted with the INR 826 Rupees without any prior notice with this sms DMC DP CHGS Till MAY - 22.

But i'm not using Demat account and my balance is deducted please look on to it and resolve this issue....

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826/- deducted from savings account without any intimation or message of deduction. Refund me the deducted amount otherwise I will have to close all banking relationships with ICICI....

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Address: SH-39, MAIN ROAD, DABUGAM

Today my ICICI account has been deducted with amount ₹826 in the name of "DMC DP CHARGES TILL MAY-22" while I've already paid ₹349 (DP CHARGES) a couple of months ago. I think the amount shouldn't be deducted as I've been told there's no hidden charges at all except the annual fee of ₹349. I want to be get refunded at any cost!...

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It's so amazing, i couldn't believe it that TrAD erstE cHrEc OvEry. CoM could have my [censored] n d Refundd in a bit...

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I am therese. 814.20 rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL MAY-22 on 28-Jun-2022. I have never used my demat account since last 4 year.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created...

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I am Ramkumar Lakshmanan. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL May-22) on 28-JUN-2022. I already submitted application to close my trading and Demat account with ICICI.

If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even...

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I am ManojKumar Bongu. 623.00 Rupees have been deducted from my account as DP CHGS TILL May-22) DP charges...

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My account has been blocked and its been more than a week. I have been using my Internet/Mobile banking account for long ago now its says it is disabled, I called customer care and the customer care representative said that she activated it again but it never got activated.

Its been more than a week, poor services from ICICI Bank. Whenever I call customer care number, it never gets connected. Poor poor service !!!
br...

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Address: 164, thiruvalluvar nagar sankarankovil tenkasi district - 627756

My icici current account has been freezed without prior intimation from past one month 26th of may 2022. i met with the branch manager and I was informed that my account has freezed for the reason of "others". I was trying to contact the manager but no response. my icici current account number :[protected]. please take a necessary action as soon as possible....

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Hi, From my account 590 is didacting every day. Please let me know why that is didacting and please refund that amount. as soon as possible. and i am trying to react customer care but i am not able to contact and My relationship manager is also not taking my call.

None of the customer care numbers are working and i am unable to report this issue....

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Myself Muzammil Ahamed, I have been with icici bank since 2017. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited...

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I have 2 ICICI credit cards both of whose bills I pay manually at the end of each month without fail.

On one particular card, I had a significant amount due that I paid on time on 13th June. But on 14th June, the day "after" I made the payment, I see an "auto-debit return fee" of Rs 15, 203.14 along with IGST of Rs 2, 736.57.

This is either a major mistake or fraudulent behavior because I have never setup an...

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Hello - I am Pranabananda Jana and my account number[protected]. Rupees 757.17 has been deducted from my ICICI account as (DMC/IN[protected] DP CHGS TILL MAY-22) on 27th June 2022. I have neither subscribed nor used my demat account till now.

Transaction id: S1512021

I want my money back as i haven’t used icici demat account till date and i have not requested for any demat account while opening the account....

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I applied for icici mine savings account and they asked to deposit 25, 000 and I did it, but after I deposited the sum, they showed me a page saying "Your account details have been captured. Bank will get back to you in 4 days with the account number" Insted of video kyc, so I tried to track my application but nothing comes out, I didn't get any sms nor any email. I tried to contact their customer support but I need an account number to do...

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Address: Bangalore

Loan was taken after written confirmation in loan agreement that no foreclosure charges after 12 months.
The bank denied the validity of agreement and wanted to collect loan foreclosure charges.

I complained to RBI, ICICI agreed in email with RBI that they will do waiver under MSME category.
I submitted MSME certificate with clearly mentioned owner name being same as loan sanctioned name. But they are denying...

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Dear sir/ madam
It is very painful to inform you that I have visited 4-5 TIMES your branc located dhand road Kaithal last month for payment challan of HUDA. But every time your server was down on one hand and on other hand your staff was was not even cooperative. So everyone time I take the new printouts of challan but nothing happen and i not pay my challan in May. So today also i visited for the same purpose but same result. Even...

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Monday, 27 June 2022, I applied for icici mine savings account and they asked to deposit 25, 000 and I did it, but after I deposited the sum, they showed me a page saying "Your account details have been captured. Bank will get back to you in 4 days with the account number" Insted of video kyc, so I tried to track my application but nothing comes out, I didn't get any sms nor any email. I tried to contact their customer support but I need...

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I am an ICICI account holder. On 26th June 22, my account got deducted as "CashTxnChgs-Branch-May22+GST" charges for Rs. 463.14.

I didn't receive SMS alert or email. Then why should pay for SMS alert

This is a scam....

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