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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Apr 8, 2025

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Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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Urgent request for deregistration of hdfc bank account from icici imobile pay

wrong deduction - fastag

unknown transaction happening thru my icici bank account

Most useful reviews

ecsrtnchg debit of inr 590

ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

icici bank ecsrtnchg charges hit on my account

Featured stories

590 Deducted 22 Times in my account

Savings account frozen without prior intimation.

Multiple transaction with deduction of amount by name of ecsrtnchg

ICICI Bank reviews & complaints page 104

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Address: hno-174, sanjay gandhi colony,

Hello Sir/Madam,

ICICI Bank had auto deduced 1899.00 from my account on 30/03/22 as (PPL/WPP_SR[WPP_SR[protected]]_Renewal of Policy). I never accepted any policy on as (PPL/WPP_SR[WPP_SR[protected]]_Renewal of Policy) and I don't have any idea of the policy. Pls, refund the money back to my account. I don't want any policy from ICICI Bank right now. Kindly do the needful.

Regards,
Sukhwinder Kumar...

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Address: Mumbai

I have bought the SBI Perpetual corporate bond 8.75 through ICICI Direct 2 years ago with the assurance that you can withdraw it whenever you need. I have received proper interest on it in this tenure, however today due to financial urgency, I am in need of that money. Because It is a big amount, I can't sell directly from my demat account so had to call up the customer care. But after repeated calls, no satisfying solution was given. Then...

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Address: at post bilahalli, Ranebennur Taluk, Haveri Dist

This has reference to below mentioned funds which have been transferred through UPI. I, Ramappa Somakkalavar, certify that I entered the wrong account number while doing the transaction and it has resulted in transfer of funds to another account (unintended beneficiary). The intended beneficiary of the transaction is Ramappa Somakkalavar, having an account no.[protected] held with ICICI Bank.
While transferring amount from Paytm...

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Address: Satara

From 11th April 2022 icici Bank deducted my Rs.1778 money using the name of NACH_AD_RTN without inform me and I am not accepted any deduct charges request from bank. Whenever i credited my balance on icici account within a second always it was deducted. I want resolution and my money back within 24 hours....

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Am an icici bank customer. Yesterday 19-06-22 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...

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Dear ICICI Bank,

I had booked a ticket from your Imobile app in Nov 2019, for June 2020. This was booked by Tapzo on your app.

The flight was cancelled and the amount was refunded by the Airline to Easemytrip.

But, Easemytrip has kept this refund amount with them as Tapzo was shut down.

Easemytrip has kept this money with them since April 2021, I am taking regular follow up but...

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Address: Noida

Worst customer service so far from any bank. I generated a pin for the card, tried making a transaction, the card did not work. ICICI atm displayed the card is blocked message. Tried unblocking the card through netbanking and imobile, they say the card is not blocked. Tried generating pin again, unsuccessful. Tried to request for a checkbook, says my account is not eligible for a checkbook. Tried calling customer care, unable to reach the...

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I am Kamalayya and without any notification suddenly Rs.590/- deducted from my account. NACH_AD_RTN_CHRG~IPRUMF like this mentioned in details.
Please tell me what should i do and
The bank is deducted more than 5times of 590 rs without giving me any message or any deduction messages.because of this i cannot put any amount in my account when ever i put some amount after some time automatically bank is starting deducting amount....

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I have updated my bank account details in the EPFO portal and awaiting for verification from the back end. I request ICICI bank's concerned authorities to look into this and take an appropriate action or at least Keep us updated with the TAT.

UAN[protected]...

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Address: Pune

June 2022

Right now i see a deduction of 590 by NACH

June 2022

I had a 790rs debit card fees for coral which i never requested in the first place. I had asked for a debit card replacement as i had lost it. The customer service agents are truly money sucking machines who issued a coral replacement inspite of me haviga coral credit card. which obviously doesn't make any sense.

October...

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Dear Sir/Madam,

In spite of maintaining sufficient balance, ICICI had charged with NACH_AD_RTN_CHRG charges on 10th June for a mutual fund SIP auto debit. Also I can confirm I have not mandated NACH for the said SIP, still the charges of 590.00 were put. Can you help me with some lead...

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Hi ICICI Bank,

I saw some similar debit so many times from my account.
Please verify and refund my debited amount asap.
gmail : akkumarpolayi.[protected]@gmail.com

496 10/06/2022 10/06/2022 EBA/NSE N
2022108/[protected] 730.20
497 10/06/2022 10/06/2022 EBA/NSE N
2022108/[protected] 7.84
519 14/06/2022 14/06/2022 EBA/NSE N
2022110/[protected] 356.50 ...

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Hello,
The bank is charging me money without any reason on the name of ECSRTNCHGS. I don’t know what is this and they have charged me around 600 rupees in last week. So as a customer I am registering a complain of this.

Amit Sinha...

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A/c #[protected]. I was to retire on 30th of April 22. Was in touch with banking manager Ms.Nikita [protected]. On 20th of April 22 went to bank to get the adhar card address of my daughter changed. Met Nikita who introduced me to her senior Ashfaque Sheikh [protected]. He started discussing various investment options. Even showed me a slip of paper where the returns were 15% pa.
During the entire discussion even with Nikita earlier...

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I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding...

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Address: Infosys, Mysore

I have my savings cum salary account in ICICI, Infosys Mysore.

My credit card expired in Feb 2022 and I had requested for a renewed credit card to be delivered to my Bangalore address which is already communicated to the bank and updated in my netbanking profile.

But the card was never delivered despite raising multiple requests. They blocked my card in Mar 2022 stating lack of new delivery address for the new...

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Address: hyderabad

The amount was deducted in the name of DP charges in my account without intimation of any mode and again debited the amount twice and incorrectly So, whatever the deduction of the amount also targeted by the bank to customers on other recurring mandate dates of deduction amount from that respective account. So that bank will levy the ECS charges again on the customer for the reason of not maintaining a sufficient balance. This is one of the...

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I have been using my Internet bank account for long and now its saying it is disabled, I called customer care but IVR system is responding no customer care representative are attending calls even after one hour waiting of multiple time.

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. I am in a very urgent need of transferring fund to my...

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I have current account in icici bank and my account was freezed by bank on 3rd june. Even they didn't informed or warn before freezing my account. I tried to contact their support and bank as well, but they didn't give any solution. Very bad experience by bank support. I am unable to use my balance in that account....

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Google play has fraudulently deducted 489.00 INR from my account.
I have not subscribed to any google play.
Also, I cannot manage recurring charges on my phone - icici.
Please block Google play from My account.
Give me the solution soon.
Thankyou
Please reply...

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