Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Nov 6, 2024
Complaints 23644
Resolved
14262
Unresolved
9382
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 229

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shamima haque
Jun 9, 2021
Report
Copy

Unauthorised deduction from account

Address: New Delhi

Dear Customer, transaction of INR 1, 699.00 done on ICICI Bank Account XXXX on 09-Jun-21. Info: IIN*I-Debit*S.

I did not make any such transactions and the customer care number gives no option to register a complaint. I want the bank to refund me the amount and also to give me a valid explanation for making such deduction and giving no option to talk to cusomers care executive....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Aakanksha1996
from Delhi, Delhi
Jun 9, 2021
Report
Copy

Deduction of rupees 1899 for wpp sr[Protected] renewal

Address: Sector - k 984 aashiana colony lucknow

Today i randomly checked by bank account and my account showed a deduction of rupees 1899 for wpp sr [Protected] renewal.Butt i have never enrolled or such a plan . As a student i stay away from home, this is ig amount . So pls help me to get back my money as soon as possible . Amount deduction without our consent is not reasonable . Please cancel the policy as i don't need it and i never used it . Please try to clear this as soon as possible....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjith Gaddameedi
Jun 9, 2021
Resolved
Report
Copy
Resolved

Negative balance in icici savings account

Hi sir, my savings account of icici shows negative balance, how do i resolve this? Thanks in advance...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
GauravBansal1234
Jun 9, 2021
Resolved
Report
Copy
Resolved

Money is deducted from my Saving Account

Hi,
Rs 794.86 is deducted from my account without any reason. And, I am not using demat account since the opening of my Saving account. Please refund my money back.
Please find reference number -IN[protected]
You can connect with me on [protected]

Regards,
Gaurav Bansal...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pawan sss
Jun 9, 2021
Resolved
Report
Copy
Resolved

Bad behaviour

Address: Gangapur city

Behaviour of ICICI bank staff is too bad and unprofessional Ihave a similar experience in he past at ICICI bank in gangapur city by the maager Mr umesh kumar sharma. Very Very poor show by staff of ICICI bank...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Smrutiranjan123
Jun 9, 2021
Resolved
Report
Copy
Resolved

ECSRTNCHG Charges debited my account

Address: Balasore

My Account got debited with 589and 590 as ECSRTNCHG, 9th jun 2021 as GST And as CST.why this is happening????? What is actually ECSRTNCHG ??? Why it deducting from account.Please mail to me on [protected]@gmail.com...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
K
Kaushik Chakraborty 1996
Jun 9, 2021
Report
Copy

Cashback not received send as soon as possible

Address: ICICI Securities Ltd. - ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai - 400020, India
Website: www.icicidirect.com

Hi Respected Dear Sir Madam i got a cashback offer rupees ₹ 500 from ICICI bank via Google pay for opening a demat account i am think ok great offer, then i create a free icici direct account apply coupon code on 17may 2021 & started trading, still now i didn't get the cash back from ICICI i request to you icici bank please send me the cashback amount as soon as possible trading id number is [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Soumya Dosi
Jun 9, 2021
Resolved
Report
Copy
Resolved

Deduction of money from account

Address: Pawan Dosi,samarth House,, Jhanda Chowk

I am Soumya dosi, I have an account in your bank, (A/C NO.[protected] on the 9th of June 4 time charges were applied and my money was deducted from my account,
on every charge 590 INR were deducted, the name of the charge is (ECSRTNCHG...)
PLEASE SEE THE SCREENSHOT IN THE ATTACHMENT BELOW
PLEASE PROVIDE THE REFUND AS SOON AS POSSIBLE.

THANK YOU...
Helpful
Found this helpful?
1 Comment
Report
Copy
Z
zeeshan48
Jun 8, 2021
Resolved
Report
Copy
Resolved

DMC/IN30302855953083 DP chgs deducted

Hi ICICI Direct Team,

826.00 rupees has been deducted from my account as (DMC/IN[protected] dp chgs till mar-21) on 27-apr-2021.

Also I have never used Demat account from ICICI. I already approached to ICICI but no response from them. I am totally shocked for no response from big brand ICICI. Please check

We people are here because of trust towards ICICI

Kindly check and refund...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sampathme
Jun 8, 2021
Resolved
Report
Copy
Resolved

CREDIT CARD DUES/REFUND DONE by insurance company

Dear Team,

kindly provide no due certificate for below mentioned card details

Card number_[protected]
Name- sampath M E
Mobile number_ [protected]

My outstanding balance was zero by end February 2021

In March or Feb they have deducted 1699( cpv assistance insurance) without my prior knowledge, after a conversation with them by June they refunded amnt of 1699...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjubaba0007
Jun 8, 2021
Resolved
Report
Copy
Resolved

Ashirwad Deep discount Bond option I

I bought two ashirwad deep discount bond(option-I) on 15.07.1996 bearing certificates no. 382428 and 382427. Both these bonds will mature on 15.07.2021.
Now I request you to pls guide me about the redemption process in details
My e mail id is [protected]@yahoo.co.in...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RajaSanthosh
Jun 8, 2021
Sep 4, 2022
This thread was updated on Sep 4, 2022
Report
Copy

NACH_AD_RTN_CHRG~INGENOT was credited 4 times in a month

Address: Icici bank, Velachery

We have taken loan from ICICI and we are paying emi every month. We missed one month. And I suppose they should take the penalty amount of Rs.590 once. But for the month of May 2021, they had taken Rs.590 for 3 times (23/05, 24/05, 27/05) I couldn't maintain balance in the bank.

Why my amount was deducted these many times from my account?
These happening for past 1 year. I had lost so much money in my account.
br...
Helpful
18 other people found this review helpful
18 found this helpful
1 Comment
Report
Copy
I tried ordering a Macbook air m1 from apple's website and used ICICI Net Banking as the payment method.
The transaction didn't process but still the amount of Rs. 83610/- got debited from my account.

So my order is not confirmed but the amount got debited on 6th June 2021 at 16:13 hrs IST.
How should I proceed next to get my money back?...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suman Maharana
Jun 8, 2021
Resolved
Report
Copy
Resolved

Unauthorized money debited from my account

549 debited from my account which I have not authorized
I dont know what is RAZEDU network merchant website, and no idea it got auto debit access from my account. I dont even know how to contact them. How can I stop my money getting debited from this merchant if I can't contact them? Can you not allow this merchant site to access my account?...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Santoshkumar R
from Bengaluru, Karnataka
Jun 7, 2021
Report
Copy

Auto debit fraud

Address: Coimbatore

I having credit card loan with icici bank. I have maintaing sufficient balance in account even auto debit fee charged every month.
Acc no:[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: One town police station Kurnool, Andara pradesh(state) pin code 518001

Hello Sir & Madam,

I am a customer of the digibank (DBS Bank)

On[protected] at 11:28:23 I had used ICICI Bank ATM(ATM P1118720 - Beside one town police station Kurnool) in Kurnool, Andara pradesh(state) for money withdrawal but the txn failed with a network error.

I didn't get the money but from my digi bank account was debited amount.

Please investigate and get it credited back...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Hi
Yesterday an amount if rs 1899 got deducted from my savings account without my knowledge.it is for second time this is happening.last year march, same amount was debited and I enquired about it in an icici branch and they were like they don't know anything.this time again same situation occured.it shows some renewal policy.but it is without my consent and knowledge.i tried to contact ICICI customer support, but I wasn't able to...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chakrapani R
Jun 7, 2021
Resolved
Report
Copy
Resolved

Looting

I just got sms today 6june 2021 at11:46pm that yranaction of rs.299 from my icici account for VSI*RSZ sony.
I have not done any such transaction nor i have given any such standing instructions.
Icici bank should take responsibiluty for this transaction
Regards
Chakrapani...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Aquib Hasnain
Jun 6, 2021
Resolved
Report
Copy
Resolved

Unauthorised Transaction From Savings Account

I would like to bring to your notice that an authorised transaction was made from my ICICI Bank Savings account to Amazon Stan.
I have my Amazon prime linked to my credit cards but not to my savings account also the date of renewal of my prime membership is in October 2021, so why was an amount of INR 999 debit from my Icici Savings account....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hogen
Jun 6, 2021
Report
Copy

ICICI Bank money deduction NACH_AD_RTN_CHRG

"Hi, The Number of customer care has no response. When they respond after long time they don't help.
Total of 1991.67rs been deducted in three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but I guess I am waiting my time. I request you to give a proper reason for the deduction.

If you can't give a reason please refund the money. Covid has already brought me my knee's don't push to...
Helpful
Found this helpful?
Write a comment
Report
Copy