ICICI Bank Complaints & Reviews

Cheque No. 0000485 dated 10th Nov2023 amount INR 6732421 was deposited in the bank and the branch has failed to take on time action towards its clearance instead handed over the cheque to the drawer under suspected criminal conspiracy on the same day, ref. CCTV recording between 1115h to 1215h. After multiple follow ups and complaints the branch retrieved the stale cheque from the drawer and to cover up the crime bank returned the cheque with dishonour memo on 15th Mar2024 which is much more than one month after the cheque deposit n bounce date. US 138 this will not be admissible now which is the second conspiracy by branch remaining hand in gloves with the cheque drawer. Our business is badly impacted and we have no means to tackle with the debtor under criminal procedure. Bank is irresponsibly stating that we inadvertently and just apologizing for handing over the cheque to the drawer. We strongly object to the behavior of the bank. My venture is Women led and finding myself helpless in dealing with the situation.
ICICI branch has:
1. Conspired with the Cheque drawer and protected him from Credit score impact
2. Forged the document by issuing a back dated Cheque bounce memo which can be proven any day.
3. Intentionally delaying the Cheque bounce memo delivery to us beyond 30 days as part of conspiracy with our debtor with criminal intent. Bank is a partner in financial crime with the cheque drawer.

The RBI Bank Ombudsman is our final attempt before we need to take legal recourse and we will highlight this case in social media, with the PMO office and financial minister to let everyone know how ICICI is involved in financial crime and fabricating evidence. CCTV footage of the branch is advised to be kept safe because it is going to be crucial for banks to safeguard and prove whatever they want to say in their defense. But our business is badly impacted because due to support of the bank, our debtor could not be booked under criminal acts and we need to more for civil suit which is a longer process. Along with our business, 8 employees and their family are also impacted with the situation which is getting worse with each passing day.

I Amulya Kumar have purchased ICICI Tax Saving Bonds bond holder number[protected] certificate number 487264 purchased in 2001 ; and bond holder number[protected], certificate number 37371 purchased in 2002. I have yet not received any money back. Please help in getting my money back

It's been almost 2 years since amalgamation between Srikalahasthi pipes & Electrosteel castings Ltd was completed. But still Srikalahasthi pipes stock was showing in my portfolio instead of Electrosteel castings ltd stocks. Due to this, my portfolio value & stocks are displaying as wrong.

This is totally unacceptable. If company has no system in place to handle this, then no need of doing business. Unnecessarily users had to...

This is to bring to your notice icici bank shows rough entry in by cibil I have taken icici credit card no [protected] and closed my credit card account long time back but still showing high credit value in my cibil. I request icici bank please remove the high credit value from my cibil as soon as possible otherwise I will taken this issue with higher authority.

Thank you
Girish Sawant
Mobile no [protected]

On[protected], I received an email from you with the following text:
"Your ICICI Bank FASTag linked to vehicle no. TN11J8841 has been debited with 57.00 on date[protected]:55:49 for Toll Charges at Varadharajapuram toll plaza on[protected] at 16:54:00".

I have not taken my vehicle outside for the last 7 days from my residence.

I tried repeatedly ICICI Fastag (Customer[protected], ICICI Fasttag Telemarketing[protected] and my ICICI Relationship manager[protected]. No answer from any of these numbers.

- Sundararajan

I have never created a demat account in ICICI still they have created it, idk how and why. I searched on Internet, and I found multiple complaints with same background. I got to know that I have a demat account when 789.09 rs were deducted from my account without any prior notice. I tried calling the customer care for the refund and they mentioned, it's your choice to raise a complaint or not but we won't be able to refund the amount. I asked them to cancel the demat account and next day again 826rs were deducted from my account. I tried contacting them and they mentioned that the amount will be refunded within 7 days. It has been 14 days now.

There was an ECRTN deducted from my ICICI Bank account for no reason listen
₹598/- and ₹587/- on 11th September and ₹98/- on 12th September.

There was no email/message with reasoning or message of this transaction.

This is not the correct way.
Why has this been deducted?...

Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...

Dear Team,
I have raised my dispute with ICICI bank against the credit card transaction over the call to call center team.They guided me to raise the Cyber Complaint for said transaction.
I have also raised the same.
But still no resolution received from any one
I want my refund of transaction done via credit card.
The amount was transfere to fraudester person and when I am contacting that person he denies me to refund the payment and my phone was also blocked by the person.
Please help me to get my amount refunded
Transaction details below
Transaction date is 07/06/2024
Amt is 5000

Today an amount of Rs354 has been deducted from my account
i dont know why this amount had been deducted before this never such amount has been deducted from my account

Dear Team,

Since 4 month amount/EMI debited without user consent and as i know about this i had discussed with ICICI executive regarding this issue.
I am writing to express my concern regarding the wrongful deduction of EMI for my ICICI credit card -[protected] : for the past four months. Despite my previous intimation to the ICICI credit card department, the issue remains unresolved.

I had made a purchase on Amazon, which was later refunded. The refund has been credited to my ICICI credit card account and is reflecting in my credit card statement. However, the EMI deduction continues to be made from my account.

I request you to take immediate action to:

1. Stop the EMI deduction with immediate effect.
2. Reverse the wrongful EMI deductions made over the past four months.
3. Adjust the excess amount paid against my outstanding balance or refund it to my account.

My details are as follows:

- Card Number: [[protected]]
- Account Name: [[protected]]
- Contact Number: [ [protected] ]

For your reference I am giving refund details below.

I request a prompt resolution to this issue and a confirmation email once the necessary corrections are made.

Thank you for your attention to this matter.

Refunf Transaction Details-

1. Refund from Amazon – 29958.78 rs
Amazon Pay Credit Card


Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹29958.78
Order ID[protected]
RRN_74766514130418158375465

2- Refund from Amazon – 2582 rs
Amazon Pay Credit Card

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹2582
Order ID[protected]
RRN_74766514130418154764399

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹1500
Order ID[protected]
[protected]
[protected]
RRN_74766514129418106307530

For your reference attaching credit card statement, your team can investigate properly.

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...

Dear Sir/Madam,

An unauthorized purchase of Rs. 859.16 has been made using my Debit Card linked to ICICI Bank Account XX187 on 15-Aug-24. Info: VIN*www yollaca.

Kindly revoke this transaction and issue the refund.

Thanks

My account has been deducted with ₹129.27, showing a message "surcharge dt:29/06/24 MCC 4112". When I enquired about it, I was first told it's a platform charges by IRCTC. IRCTC confirmed over the phone and also by email that they have not charged anything like it. When I asked ICICI again, they came back saying that it's by IRCTC and I need to contact them only. After few back and forth, now ICICI is saying that it's them who have charged me for using their account. So why lied about it in the first place? Are you coning the customer?

Since when bank start charging to use their accounts to buy any services? And why I was not told about this when I was making a purchase? Why ICICI is charging this, one month after the actual transaction happened? I bought tickets on 29th June, and ICICI is charging on 31st July?

Were they sleeping for a month?

This is unethical, and illegally stealing customers money, without their permission or even their awareness.

I have checked online and there are so many complaints on the internet regarding the same issue, and only with ICICI Bank. Is it time for me to move to someone else now!!!

I raised official complaint on their website about this and the last call I had with their team was one week ago and that time I was told that their senior manager will call me the next day and this issue will be sorted in two days. I even escalated this, chased as well, but nothing from them yet.

I demand my money to be returned back in my account which they have stolen from my account, immediately.

I've been a loyal customer of ICICI bank for about a decade now. On the 17th of February 2024, I went to ICICI bank (Coles Road) branch in Bangalore to take a gold loan. After discussion with the executive Abid
I agreed to take the gold loan at 12% interest rate.
However, in the Sanction letter issued they mentioned a 14.45% interest rate. I visited the bank, and they updated my sanction letter in writing as per my initial discussion...

ICICI bank- DMC/IN[protected] DP CHGS TILL JUN 24 – Bank have deducted Rs. 826.00 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge…. In DMC/DP CHGS name ICICI Bank have deducted Rs. 826.00 from my account without any prior notice….I want to back my money

Today I noticed that ICICI bank has deducted Rs. 826 from my account with the description DMC DP Charges. When I tried to google it and understand what it is, I learned that it's Demat account charges which I am not even using. This is fraud done by the bank, and the surprising part is that you don't get an SMS alert for this transaction, we get to know only when you check the statement.

In the year 2014 I was a student of NIIT Jalpaiguri centre and they opened me an ICICI Bank account for the purpose of National Yuva Jyoti course. After that I haven't used that account from last 10 years. Recently I got a mail from ICICI bank that my account is in dormant state and I have to re activate that account. So as I have reactivated that account. But upon reactivation I surprised that my account has marked as lien on 2014 and the...