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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Apr 8, 2025

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Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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Urgent request for deregistration of hdfc bank account from icici imobile pay

wrong deduction - fastag

unknown transaction happening thru my icici bank account

Most useful reviews

ecsrtnchg debit of inr 590

ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

icici bank ecsrtnchg charges hit on my account

Featured stories

590 Deducted 22 Times in my account

Savings account frozen without prior intimation.

Multiple transaction with deduction of amount by name of ecsrtnchg

ICICI Bank reviews & complaints page 3

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Address: ICICI Bank Ltd, 55, Coles Rd, Cleveland Town, Cox Town, Bengaluru, Karnataka 560005

I've been a loyal customer of ICICI bank for about a decade now. On the 17th of February 2024, I went to ICICI bank (Coles Road) branch in Bangalore to take a gold loan. After discussion with the executive Abid
I agreed to take the gold loan at 12% interest rate.
However, in the Sanction letter issued they mentioned a 14.45% interest rate. I visited the bank, and they updated my sanction letter in writing as per my initial discussion...

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Address: At Post Sawara Tah Akot Dist Akola

ICICI bank- DMC/IN[protected] DP CHGS TILL JUN 24 – Bank have deducted Rs. 826.00 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge…. In DMC/DP CHGS name ICICI Bank have deducted Rs. 826.00 from my account without any prior notice….I want to back my money...

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Today I noticed that ICICI bank has deducted Rs. 826 from my account with the description DMC DP Charges. When I tried to google it and understand what it is, I learned that it's Demat account charges which I am not even using. This is fraud done by the bank, and the surprising part is that you don't get an SMS alert for this transaction, we get to know only when you check the statement....

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In the year 2014 I was a student of NIIT Jalpaiguri centre and they opened me an ICICI Bank account for the purpose of National Yuva Jyoti course. After that I haven't used that account from last 10 years. Recently I got a mail from ICICI bank that my account is in dormant state and I have to re activate that account. So as I have reactivated that account. But upon reactivation I surprised that my account has marked as lien on 2014 and the...

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Hi,
I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

Please help with the solution forward

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Dear ICICI Bank's Customer Service/Complaints Team,

I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

- Credit Card Number: 4315********2003

Account...

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Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any...

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"I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....

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Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
ICICI Bank customer care not responding

here is transaction details
03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
16003 10, 226.00...

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10000 rs were debited from my account with the below details.
ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

I didn't do any transaction. Please refund...

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Sir,

I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

Following are the details:

1. Bondholder Number:[protected] Certificate No: 126623
2. Bondholder Number:...

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Address: delhi ito branch

My account no[protected] lien created for what reason...

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I would like to put forward that I am holding saving account No.[protected] with bank since more than last 10 years now. After covid outbreak, my financial was badly affected and I was unable to maintain balance in account. Being old account and being a loyal customer, I tried to regularize the account and maintained balance in June 2024.

It was to my surprise when I came to know that approximately Rs.47, 075.51 was deducted...

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Address: Bangalore

Hi sir/madam,
I have a loan's with ICICI BANK. I settled all my loan's and OD account also, still I'm getting calls from icici bank executives, in a day mostly I'm getting more than 20 calls from icici bank. I'm proving below account details. Please have a look.

Personal loan: LPTRU[protected]
OD:[protected]

My contact number: [protected]
Mail: [protected]@gmail.com...

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I had requested to close my fastag id of account 70459634 dated 8th JUNE 24 for my vehicle no. UP16DE9270, but icici fastag reissue new fastag and activated and attached to my vehicle with LOW BALANCE but I have 1000 balance in my account 70459634, this was done without my approval, I went to GAUR CITY 2 G.NOIDA ICICI BRANCH, Branch gave me sales manager number, I called multiple times not not getting help, what to say about ICICI Fastag...

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Address: South Korea

I am an NRI, I am holding Saving account[protected] and NRI account[protected] Cuddalore, TamilNadu. now my Saving account is inactive/ freezed. I wrote mail to [protected]@icicibank.com, they responded that they will call to my Korea mobile number and gave a reference number for my query-unique identification number is[protected]. but no body called me my NRO account is frozen for more than one month.
Kindly take some measure
Thx
Anbazhagan.V
[protected]

Kindly consider this mail as a confirmation for conversation of SB account into NRO account

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 14, 2024

Verified Support

Dear Anbazhagan Varadarajan,

We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the account number from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team

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Address: No 92, silver street, Butt road, saint Thomas mount, Chennai-600016

I don't have a DEMAT account associated with my icici bank still they charge me for Rs.802 for depository charges.

transaction number: IN[protected] DP CHGS TILL APR-24

kindly resolve this fraud transaction ASAP....

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I have been deducted with 826 rs on 6/1/24 under the name of DMC dp charges till April but 2 months hack i told to deactivate my trading account after deducting my membership charges but again you guys are deducting money

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 9, 2024

Verified Support

Dear Gopibath,

We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team

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Hi, I am Sahil Goyal, an ICICI Bank customer. I have had a saving account in ICICI Bank for almost 4 years. I noticed they deducted 15.11 Rs on 20th May for the first time in the name of ECSRTN Charges. On the next day, they deducted 10 Rs. on 21st May for the same reason.

After some days, On 31st May, they deducted 309.99 Rs as ECSRTN charges. They didn't stop here and again deducted 579.99 and 574.89 on 3rd June for the...

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Unable to track status my following service request in my Net banking Account:

1. SR[protected]
2.SR[protected]

Regards,
Kirtikumar P Vasant....

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