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3.2
Updated: Jan 1, 2025
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Good! Idea Cellular values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Idea Cellular step up their efforts to fully resolve all complaints 👍
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Idea Cellular reviews & complaints page 2

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Keesmat
Mar 5, 2023
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Transfer new phone number

Address: gaziyabad Behrampuer gali no 4

These number pot [protected]...
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N
NevinJohn
Feb 25, 2023
Aug 16, 2024
This thread was updated on Aug 16, 2024
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VI Sim got barred

Hi sir/mam

My idea number got barred on 20th Feb 2023 and till then no resolution given on the same. I reached out to Customer care executive for the activation of my number but they said customer care agent will contact you on WhatsApp number. Since then I regularly visit idea website for online chat and no resolution given so far. They always keep telling me it will be done soon and its been 10 days nothing happened. I am...
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A
Anthonyss
Feb 23, 2023
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Internet speed and call drops

Address: Aheri,442705( District - Gadchiroli)

In my area idea network was quite good initially, but from nearly last 1 year it has become worst. I have registered complaint several times for about 7-8 months, but they are only telling that your issue is resolved and closing the complaint. Not only me but everyone in the area is affected by same problem but still they are not working on it....
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R
rohan404r
from Dewas, Madhya Pradesh
Feb 23, 2023
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Closing of sim

Idea turned off my sim a day after i successfully recharged it and now refusing to refund my recharge amount or to reactivate my sim...
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T
Tejendra Dikhat
from Udgir, Maharashtra
Feb 18, 2023
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UPC Can not generated when I try to port

Dear sir
I used Vi prepaid sim card No. [protected], from few months I try to port another network. I send SMS PORT [protected] at 1900 sms delivered.
I can not received UPC code.
I received reply from 1901 That UPC cannot generated for the reasons (1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I contact service...
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S
saiteja45
Feb 11, 2023
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Idea UPC code cannot be generated as there is contractual obligations with your service provider

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."

It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving...
+1 photos
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A
Akshay11221122
from Kopargaon, Maharashtra
Feb 11, 2023
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Regarding poor signal and very low internet speed

In my area jio Sim works fine but idea Sim performance is disgusting. Very poor signal Very low data speed....
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M
Manju Geetha
Feb 9, 2023
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Sim is not showing service

My sim is from kerala and my sim card ( No:[protected])shows "no service". Right now im residing in Dubai . Im regularly recharging my sim . Last recharge is valid upto 22 feb 2023

I tried all these things mentioned below
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

But same result is there.
Please help me to sort out this....
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J
Jiji issac
Feb 7, 2023
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Sim got out of service all of sudden

Address: Is

I had sim online till morning all of sudden i lost online connection its showing out of service . The sim is in my fathers name he is out of country .i need new sim in this no but need my father here to take new sim which is not possible now.please do needfu...
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L
ltomar84
from Gwalior, Madhya Pradesh
Feb 7, 2023
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Wrong recharge amount refund

Address: gwalior

Dear sir

i do wrong recharge in [protected] number rs. 99/ so i want my amount refund .

recharge details-
number - [protected]
amount - 99/
mood of payment- phonepe online
Utr Number[protected]...
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A
Ajooni
Feb 5, 2023
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Sim shows "no service ".

My sim is from punjab and my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldnot call to anyone.

Please reach me at: [protected]@gmail.com on this mail id....
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T
Tejas.02
from Pune, Maharashtra
Feb 3, 2023
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Sim Card suddenly stop functioning.

Address: Pune

Suddenly Sim Card stop functionating. When I reached to Service center they said there is a fault in my SIM Card, Please change it, and they charged me Rs 75/- for same.
Meantime 4-5 more customers came with same problem.
How come all the sim cards suddenly got faulty?
Even after sim card change the issue didn't resolved.
If the issue is from Service Provider, then how Service Center peoples are confidently telling...
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S
[email protected]
Jan 28, 2023
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Prepaid Idea sim is not working in UAE

Address: Uae

Hi
My Idea sim is not working in UAE since 8th January 2023...
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P
Pankaj harariya
Jan 24, 2023
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No network in idea number abu dhabi

I am in abu dhabi now days. Before some days full signals in my idea number but now no signal in my number....
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S
Sagar Chiram
Jan 23, 2023
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Not Showing Mobile Network

My Vi Idea Sim now showing network.
I've tried every possible way to resolve but its not showing
my idea mobile number : [protected]
email id : [protected]@gmail.com...
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K
kartikkartikkartik
Jan 23, 2023
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Unable to operate VI App

I want to operate VI App but whenever I try to sign in i don't get OTP so I can't get sign in...
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U
Udaya1996
from Kavali, Andhra Pradesh
Jan 14, 2023
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Network signal unavailable

Address: Kavali

Idea network signal unavailable from few days back...
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S
Sunny DG
Jan 13, 2023
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Suddenly Not getting network.

My contact no. is [protected]. Suddenly the sim card is not getting network from last two days.
Im Unable to make calls and operate internet...
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M
Mukund Madhav
Jan 10, 2023
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Idea Sim is not working for 8207805084

Address: C29,ranjhi, jabalpur,madhya pradesh,482005

Dear team,
My phone number is [protected]
My sim card is not showing any network for last 3 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone
Please try to resolve it asap...
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N
Nikitapatil
Dec 24, 2022
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No network for Idea Sim in Germany

Hello, My Idea Sim card was active till 15 Dec 2022, but on the same day my recharge got expired. I recharged my sim after one week, but now it is not showing the network. Kindly help as I require my Sim Network....
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