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3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
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Idea Cellular reviews & complaints page 4

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S
Sneha Kada
Sep 9, 2022
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My sim is from maharashtra, and my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

But same result is there.
Please help me to sort out this.
As sim is not working so i couldnot call to anyone.

Please reach me at: [protected]@gmail.com on this mail id.
Idea Cellular customer support has been notified about the posted complaint.
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    H
    Hrishabh Soni
    Sep 6, 2022
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    Whenever I try to call someone the call doesn't connect and server unreachable shows up
    Idea Cellular customer support has been notified about the posted complaint.
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      R
      rashi harsha
      Sep 5, 2022
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      My sim is Delhi and my sim card shows "no service".
      I tried all these things
      1. Manual select network does not show
      2. Two to three times restart the phone
      3. Pull the sim out and place it again

      But the same result is there.
      Please help me to sort out this.

      Reach out to me at [protected]@gmail.com
      Idea Cellular customer support has been notified about the posted complaint.
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        E
        Esha08
        from Thane, Maharashtra
        Sep 5, 2022
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        Address: India

        I was sent some sms that some details are to be submitted to nearest vi store for verification . I am a final year student and my number is linked to all bank accounts. That is why i didnnt read those sms and they just deactivated my Sim card without calling/informing. And now they say that if the number is not sold to somebody else then only i will get it back and that also will be postpaid for 4 months each 400 +taxes(80) and 300 some other fee
        The shop keepers arent coordinting properly and not giving one single response on the issue.
        They keep changing their statements some day they say that it will just be billing some day they say that if it isnt sold to somebody then i will get it back
        How can you sell my number to somebody else within 5 days?
        Idea Cellular customer support has been notified about the posted complaint.
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          M
          mohammr
          Sep 3, 2022
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          Dear Sir / Madam,
          I am in Kuwait, my SIM not working which is linked to may of the services including mobile banking.
          Please help me either to transfer or reissuing same number SIM
          SIM not working ( [protected])
          Idea Cellular customer support has been notified about the posted complaint.
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            R
            RRR pushpa
            Aug 30, 2022
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            Address: Maharashtra

            I used your connection for 7 years overcharged amount no refunds
            Idea Cellular customer support has been notified about the posted complaint.
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              1
              1234kajal1234
              from CHANDRAPUR, Maharashtra
              Aug 30, 2022
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              Pre paid recharge amt has been deducted from my account but the recharge are not successful yet
              Idea Cellular customer support has been notified about the posted complaint.
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                M
                Mohitahuja194
                Aug 26, 2022
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                Address: Ulhasnagar

                The simcard came to be disconnected without Informing me and even the recharge is done but the said recharge is not refunded to me
                Idea Cellular customer support has been notified about the posted complaint.
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                  M
                  Muhammed hashif
                  from Vadakara, Kerala
                  Aug 24, 2022
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                  Address: Kozhikode, Kerala

                  I used your [protected] mobile number for 3 years in postpaid connection and before 2 month i contact to your store for more than 3 times to change my connection into prepaid but they will not change my connection into prepaid because of your server fault and at last your executive told me to change my sim address to another address because of lack of time for me. After i changed my sim address into my cousin's address and he activate the sim through vi app and after he tried to contact with your service executives for his address verify but at that time your executives are telling the same reason "server fault" and now my sim is completely disconnected by the reason of address verification fault, so now i kindly request you sir to give back my sim

                  Muhammed hashif
                  [protected]
                  [protected]
                  Idea Cellular customer support has been notified about the posted complaint.
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                    S
                    Sibin B
                    from Kollam, Kerala
                    Aug 23, 2022
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                    Address: kollam

                    Idea sim not showing range and is show emergency call only. i have only one SIM card so please resolve this issue. and i can't send outgoing messages but i have message offer.
                    Idea Cellular customer support has been notified about the posted complaint.
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                      A
                      Archana reddy s
                      Aug 21, 2022
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                      Please deactivate caller tune for [protected]
                      Idea Cellular customer support has been notified about the posted complaint.
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                        P
                        pvshakkir
                        from Chavakkad, Kerala
                        Aug 19, 2022
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                        Resolved

                        Address: abu dhabi

                        I am not getting network around one month ago. i am staying in abu dhabi, i reported 4 or 5 times to helpline no reply till now . my number is [protected]
                        Aug 29, 2022
                        Complaint marked as Resolved 
                        Solved
                        Idea Cellular customer support has been notified about the posted complaint.
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                          M
                          MarJan KM
                          Aug 17, 2022
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                          My Idea Sim number [protected] is not working in UAE for couple of week.The signal is not getting in phone .Please do the needful.
                          Idea Cellular customer support has been notified about the posted complaint.
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                            A
                            Aniket Kate
                            Aug 15, 2022
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                            Address: C-11 /104 B colony bilt bhigwan taluka - Indapur , dist - pune 413105

                            It's been more than 28 hours, the service for vi sim is unreachable . No calls can be made no internet can be used . There's absolutely 0 range
                            Idea Cellular customer support has been notified about the posted complaint.
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                              D
                              DhaneshMN
                              from KOZHIKODE, Kerala
                              Aug 13, 2022
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                              Iam currently working in kurdistan ( Iraq ) for one month.But I can't access my mobile network from here and it always shows " Mobile network is not available" . I can not get messages and OTP so please help me sir
                              Idea Cellular customer support has been notified about the posted complaint.
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                                A
                                anilgibs
                                Aug 11, 2022
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                                Address: india goa

                                Hi I'm not receiving any network services on my sim card, I'm not getting any messages, I'm currently in Dubai before its used to work suddenly from last month it stop working, help me to fix the issue,

                                --July - 10th 2022.
                                --[protected]
                                --network service not working I'm not getting any signals.
                                --please fix the issue so that i can get OTP n text messages.
                                sorry I don't have any damage or anything.

                                please help me with this issue as soon as possible.
                                I'm currently in UAE and roaming doesn't work here
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  B
                                  Bihan Chatterjee
                                  Aug 9, 2022
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                                  From the morning I am not getting any signal on my idea network. I have tried inserting the sim into different devices yet it is ineffective. I need you to help me fix this issue.
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    S
                                    Sam Kunjumon
                                    Aug 9, 2022
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                                    I am not getting connectivity in UAE.
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      J
                                      Jaydipsinh23
                                      Aug 6, 2022
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                                      I have a card of this company in which I am not facing any inconvenience in calling but I am not getting internet connection even though I have recharged if I am not getting internet then I am cheating myself. Company say we have high-speed internet connection but he doesn't provide 2g or 3g internet connection, company charged for this but he doesn't provide service so I feel cheated
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        T
                                        Tech No Switch
                                        Aug 5, 2022
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                                        Ph no. [protected]
                                        West bengal
                                        Hello sir
                                        I am unable to send message to bank
                                        It shows message not send
                                        Pls fix it
                                        Idea Cellular customer support has been notified about the posted complaint.
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