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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Nov 16, 2024
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Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 39

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A
Avip
from Hyderabad, Telangana
Feb 15, 2019
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delivery not completed

Website: Indiacakes.com

There was order supposed to be delivered yesterday but nothing has been done as of now. Order number [protected]. I chatted with their support team and they are pathetic. Their phone numbers do not work. I need the refund made asap as i don’t need the product anymore. The order was placed from usa and money was deducted. I have been trying to contact them but there has been no success. A delivery agent called and asked me the address and...
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G
greeshma6225
from Salem, Tamil Nadu
Feb 13, 2019
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refund not yet initiated

Address: Kolhapur, Maharashtra, 416003

Order no. : [protected]
Order date : november 23, 2018 9:02:34 pm ist
Item: 10 pink carnations bunch
Price paid rs451.25+ rs200 extra as delivery charges
They haven't delivered the item, still not repaying the money. Contacted over phone and via mail, "they are saying they will reply to the mail", "franchise is saying they have delivered the item" and all. I have demanded my money back but no response till date....
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S
Sumit Vedi
Feb 8, 2019
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order not delivered on requested time

Address: 208002

Hi - i have placed an order with indiacake and haven't received the order on requested time. However, i have already requested to customer service to send the order on requested time but even after that order was not delivered on time.

Order number :[protected]

It totally spoiled the surprise which i wanted to give to my family. Really frustrating....
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T
Tarjesh Manhas
from Noida, Uttar Pradesh
Jan 23, 2019
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marriage anniversary is over but still they did not delivered my order

Address: Pune, Maharashtra, 411040
Website: www.indiacakes.com

I have ordered one cake, flowers and chocolates yesterday 22/01/2019 for my marriage anniversary but my order was not delivered. My order id is[protected]. I followed up the company yesterday many times and they told me every time that my order was on the way . Full day my order was on the way to deliver but finally not delivered. I want my refund . India Cakes is a fraud company please never order anything from Indiacakes....
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J
josephdm
Jan 17, 2019
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not delivered cakes and not willing to give refund

Address: Kolhapur, Maharashtra, 416003
Website: www.indiacakes.com

India cakes pvt. Ltd is not good at all. They are doing cheating business with their website. Dont believe this cheaters. I am working in canada and i ordered a christmas cake for my parents in india. They told me they have delivery service in main cities all over india. But they did not deliver cakes and not willing to give refund.. Please dear friends don't order cakes from india cakes. I lost my money. Now they are not responding my emails...
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W
Wanderlust12
Dec 28, 2018
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stale and wilted flowers, customer service refused to admit

Address: Kolhapur, Maharashtra, 416003
Website: m.indiacakes.com

Recently placed an order for a 12 gerbera flower basket to be delivered to Calcutta on 24th.
Most of The flowers were wilted, stale and seemed to be old. This was a gift for my family and they asked where I’d ordered the flowers from as they were wilted when delivered. I asked them to take pictures and immediately mailed India cakes, no response for 2 days, called thrice and mailed again to which they gave me the silliest response...
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S
Sunayana Inturu
from Warangal, Telangana
Dec 9, 2018
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not delivered

I orderd my cake yesterday and its delivery tym selected was 9pm to 11:55pm but it was not delivered till now
We want our delivery charges to be refunded and wgen we contacted to the given phone no. They told us that it wil reach today till 2pm and later they told it as 4pm and nxt 5pm.
After the ocassion is over we dont need the cake anymore. So if the cake is not received today we want you to refund all the money we paid...
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Shailu2207
from Mundi, Madhya Pradesh
Nov 30, 2018
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delivery after cancelled order and no refund

Address: Pune, Maharashtra
Website: Indiacakes.com

Placed a order of cake with indiacakes on 27nov2018 after continues call n mails cake was delivered on time in Goa.at 12 midnight dropped a mail for cancellation of order as the phn line was closed for the day.in morning again dropped a mail for cancellation and called at 9.30 for the same.on call it was confirmed that the order is cancelled and refund us processed.but at 1pm it was delivered without any notification.
After continous...
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C
chery modi
Nov 19, 2018
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birthday is over... still didn't get order

Address: Pune, Maharashtra, 396445
Website: indiacakes.com

Order number :[protected]
I order for cake on my dad's 60th birthday from canada... Order for butterscotch cake.
It supposed to be delivered on 19th november.
It's been already 10:30 pm. Birthday is over and they already went for sleep still they didn't get order.
Now i need my refund because you guys already cheated me... And no need to send on following other day as birthday is already over..
Highly disappointing......
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K
kamalakannana
Oct 12, 2018
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order no 100268901 - wrong product delivered and late

Website: indiacakes.com

I have ordered black forest cake and 20 bunch of roses of 2 (In total 40 roses) i ordered to be delivered on 11th oct after 2 pm.

First of all the order reached after 7.45 pm - nearly sleeping time

Cake was not fresh and didnt taste good at all. Asked for replacement no reply since 11th night

Flowers had only 5 roses in each of the bunch - where i ordered in total 40 roses. They put randomly different...
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A
Aasifa
Sep 22, 2018
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order not delivered

Address: Tumkur, Karnataka, 572102

Really disgusting this much bad image u people have even though how dare you r running this website to make ppl fool, this comes under cheating don't think its easy to enjoy our hard earning i will sui you people. Good luck
I[censored] need to breath peacefully then resolve my issue in 24 hours or else u suffer.
What expansion you people need i am saying my order does not reach after paying extra payment too, i booked it on 20the...
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R
Ruchita Vaidya
from Pune, Maharashtra
Aug 27, 2018
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worst service and cake

Address: Pune, Maharashtra
Website: Indiacakes.com

Yesterday I sent cake to Buldhana. My order number is [protected]. I got worst service ever. When I call for status of order then customer care told me that my order was cancelled due to some problem on 11th hour. When I ask for alternate and payment they cut my phn and after that my phone didn't get connect. Suddenly after hour my friend received cake which was worst. It is spoiled and may be made before 1-2 days. They even can't eat that....
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G
gracey rasailey
from Kolkata, West Bengal
Aug 6, 2018
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cake not deliver

Address: Paschim Medinipur, West Bengal, 721507

I had ordered cake for the birthday 5 aug 2018 and since i was aware that the place where i m living is outskirts so i checked online with indiacake online support to check availability they said they can delivery however i would have to pay extra for delivery which i did but on said date cake was not deliver and to my surprise i paid for butterscotch but they sent delivery next which 6 aug 2018 today and gave me simple cake which is way...
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A
anvin01
from Ernakulam, Kerala
Jul 30, 2018
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black forest cake has been delivered instead of pineapple cake

I have a complaint regarding order no.[protected], i have placed an order for Pineapple cake and 1kg Black Forest has been delivered instead, i am including a screenshot of the corresponding mail.I am charged an extra amount than actual price of 1kg Black Forest cake.I have placed this order on[protected].So i am requesting refund of the amount for the ordered cake....
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N
Nivedita Rajpurohit
from Kota, Rajasthan
May 29, 2018
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cake are not delivered

Address: Kutch, Gujarat, 370201
Website: Indiacake.com

29 may Ko cake order Kiya lekin vo cake delevry hui nai.or pese bhi lag gye mere..fake site for cake n flower delivery so koi isme payment na kare.or ye logo ne phone number bhi galat Dale h jo costomer care se bat bhi ho nai pari taki hum puch paye ki cake kab tak delevr hoga.fake site h ye cake delevry ki koi bhi is site se cake ya kuch bhi order na kre ..bakwas site hai .amount bhi vapis nahi krte, cheej bhi gandi dete h, cll to attend...
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K
KK16
from Gurgaon, Haryana
Mar 29, 2018
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complaint regarding my cake delivery

Address: Faridabad, Haryana, 121001
Website: indiacakes.co.in

On 4 august 2017 to there customer care i placed order they told they do delivery but some how they did not. After that they were not responding i made 4-5 calls for my order then in evening they told me they cant provide me service and when i asked them it was issue from your side back my money they refused and gave me coupon that too after making them calls 5-6 times. Now if i use this coupon code i have to pay again separate for delivery...
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I
Ishrath.S
Mar 11, 2018
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the kind of service the have offered

Website: www.cakedeliveryindia.com

I had ordered a mango vanilla cake which costed me rs1225. On the day of the birthday, i received a call stating the company (Vendor) did not have any mango vanilla cake and was extremely rude while saying so.

If someone cannot deliver what was promised what is the point of the business? Even a local vendor (Cheapest one in the market) would have done a better job.

The cake was equal to not having delivered...
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A
Anish A K
from Delhi, Delhi
Feb 17, 2018
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refund on extra delivery charge

Address: Kolhapur, Maharashtra
Website: www.indiacakes.com

Ordered birthday cake on 30th january 2018 night 9pm and paid rs 275 additional for delivering it on the same day, but it didn't delivered on the same day. When i asked the customer care and asked for the refund of rs.275 they told me to send mail to their official mail id. I have mailed them thrice but i didn't get any response from them. Kindly accept this as my complaint against them and provide my refund....
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U
User1513535627
from Mumbai, Maharashtra
Dec 18, 2017
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refund not initiated after order failed

I made one order on indiacakes.com on 9th december, 2017 amounting rs.642.50. I paid via paytm and order number was[protected]. Amount deducted from paytm but order was failed.

Its been 8 days and i am still waiting for refund, live chat people are so dumb and #. If you can not handle then shut down the business you #.

I wrote several times to paytm but they are not interested in solving the query. Even merchant...
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N
Narasimha Anarajula
from Hyderabad, Telangana
Dec 1, 2017
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refund the money due to wrong and cheap quality product delivered by zawara

Address: Surat, Gujarat, 395006

Dear sir or madam,

I have booked saree for my wife in ur online shop on 28/11/2017. But we have wrong product received on today (1/12/207) instead we were selected on online. Kindly request you to pickup the return. Really we wondered to purchase in ur online, there is no trusting with ur products. We need to refund from you, really we are unsatisfied with ur product. Hope your taking this case as priority base....
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